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Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?
“If your hotel is located in Hampshire, an hour out of London, your competitors aren’t necessarily those located within five miles,” Holland says, emphasising that the relevant competitors may instead be similar hotels in other regions that cater to the same audience. Put those resources customer-facing,” he advises.
Lodging operations and management Courses should cover the intricacies of managing accommodation, including topics such as front office procedures, housekeeping management, facility maintenance and guest relations.
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