SiteMinder

FEBRUARY 29, 2024

These courses cover a broad spectrum of topics, from operational efficiency and financial management to guest relations and sustainability practices. Participants learn how to improve hotel performance, enhance guest satisfaction, and increase profitability through effective management strategies.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

JULY 4, 2024

Lodging operations and management Courses should cover the intricacies of managing accommodation, including topics such as front office procedures, housekeeping management, facility maintenance and guest relations.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

Les Roches

JUNE 26, 2024

Students learn about various aspects of the hospitality industry, including lodging operations, food and beverage management and guest services. They typically cater to working professionals and offer flexible scheduling options, such as weekend classes or online coursework.

Guest Satisfaction 40

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40

Hotel Owner

NOVEMBER 1, 2024

“If your hotel is located in Hampshire, an hour out of London, your competitors aren’t necessarily those located within five miles,” Holland says, emphasising that the relevant competitors may instead be similar hotels in other regions that cater to the same audience. Put those resources customer-facing,” he advises.

Event Coordination 52

Event Coordination Book Events Reservations 52

Les Roches

AUGUST 10, 2023

Specialized and niche careers Specialized and niche careers in hospitality and tourism cater to specific areas of the industry, requiring specific knowledge in the respective area. These businesses have a reputation for offering exceptional service and the ultimate guest experience. Salary range: $93,000 to $138,000.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52