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These courses cover a broad spectrum of topics, from operational efficiency and financial management to guest relations and sustainability practices. Participants learn how to improve hotel performance, enhance guestsatisfaction, and increase profitability through effective management strategies.
Lodging operations and management Courses should cover the intricacies of managing accommodation, including topics such as front office procedures, housekeeping management, facility maintenance and guest relations.
Students learn about various aspects of the hospitality industry, including lodging operations, food and beverage management and guest services. They typically cater to working professionals and offer flexible scheduling options, such as weekend classes or online coursework.
“If your hotel is located in Hampshire, an hour out of London, your competitors aren’t necessarily those located within five miles,” Holland says, emphasising that the relevant competitors may instead be similar hotels in other regions that cater to the same audience. Put those resources customer-facing,” he advises.
Specialized and niche careers Specialized and niche careers in hospitality and tourism cater to specific areas of the industry, requiring specific knowledge in the respective area. These businesses have a reputation for offering exceptional service and the ultimate guest experience. Salary range: $93,000 to $138,000.
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