Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

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Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Customers are going to be hesitant to dine indoors. 'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants.

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Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Staff will focus more on providing personalised experiences and addressing unique customer needs, while routine tasks can be automated.

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Modern Restaurant Management

JANUARY 5, 2021

So, what can brands do to address the impacts of COVID-19, while being mindful of the past, present and future of customer experience? First and foremost, keeping your customer’s safe is good customer service though beforehand it may not have been such a high priority.

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Modern Restaurant Management

OCTOBER 7, 2021

Last year, during the peak of the COVID-19 pandemic, restaurants went through some unwanted but necessary changes. However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19.

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Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. Internet of Things (IoT) technology. Today’s Special: Augmented Reality.

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7 Shifts

JULY 12, 2024

In fact, the average restaurant profit margin just falls between 3% and 6%. Let’s explore what this number means, how you can calculate it, what the average margin is for different types of restaurants, and the factors that can affect low profit margins. Your inventory is one aspect to keep track of to avoid overordering.

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Modern Restaurant Management

APRIL 10, 2023

Despite rising ingredient costs and staffing shortages, more than half of the 8,000 restaurant operators and owners polled globally in Lightspeed’s State of the UK Hospitality Industry , agreed that adopting new technology over the past two years has been critical to their success.

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Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. Although such a development is possible a decade ahead of us, we continue to see the rise of AI in restaurants for some level of cooking. And, restaurants need to adapt. To get a receipt for your order, reply with Hi.

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Modern Restaurant Management

JANUARY 30, 2024

Sustainable restaurant expansion requires balancing excitement with patience and perspective. Set Mutually Beneficial Key Performance Indicators (KPIs) KPIs are the quantifiable metrics that provide restaurant leaders with the most actionable insights on progress towards expansion goals, guiding crucial decisions.

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Modern Restaurant Management

JUNE 1, 2023

By now, loyalty programs have shifted from a “nice-to-have” to a “need-to-have” for restaurants looking to retain customers and drive revenue amid record inflation figures and increased prices. Customers aren’t the only benefactors of personalization; it’s immensely value to restaurants as well.

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Modern Restaurant Management

AUGUST 16, 2023

Restaurants have had to adapt beyond the conventional to navigate the stormy waters and emerge stronger than ever before. An added benefit: restaurants can also capture and analyze valuable customer data. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience.

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Modern Restaurant Management

NOVEMBER 10, 2020

While many restaurant executives work from an office setting, most of their employees are on the ground floor, bussing tables, taking orders or preparing food. As a restaurant leader, here are the top five things you should know about your non-desk workforce: 1. Your non-desk workers are (often) the face of your brand. "Frontline"says

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Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. “This new feature helped us keep our doors open and continue serving our customers during the recent downturn,” he said. On-Demand Delivery for Square Online Store.

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Modern Restaurant Management

SEPTEMBER 7, 2023

As Millennial homeownership surpasses Millennial renters for the first time, restaurants have a golden opportunity to engage this valuable demographic through targeted new mover marketing strategies. To stay ahead of the curve, restaurant operators are strategically directing their focus towards Millennial diners. million in 2022.

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Modern Restaurant Management

JULY 19, 2021

As restaurants and other hospitality venues re-open and see increased demand from customers and guests, one thing is clear: labor shortages could slow their recovery, hampering businesses trying to capitalize on the booming consumer demand. Outsourced recruiting for full-time and contingent staff can help and is simply more efficient.

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Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

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LimeTray

JANUARY 19, 2025

The restaurant industry evolves at an astonishing rate, with the rise of ghost kitchens and the surge in online ordering highlighting just how quickly things are changing. In fact, the quick-service restaurant market in India, valued at approximately 25.46 billion USD in 2024 , is projected to grow in the next five years.

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7 Shifts

OCTOBER 1, 2024

These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint. 60% of guests who have a positive experience are likely to dine at a restaurant more frequently. Presentation also matters.

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The Restaurant Times

JULY 9, 2021

Customer experience plays a crucial role in determining the success of a restaurant business. It is thus important to give your best in making customers happy by coming up with creative restaurant customer service ideas. Deliver Stellar Service With These Restaurant Customer Service Ideas.

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Modern Restaurant Management

DECEMBER 20, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. In 2023, the restaurant industry faced several challenges and made some missteps along the way. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence.

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Modern Restaurant Management

FEBRUARY 23, 2021

Throughout his career, which included owning and operating several more restaurant concepts and other service businesses, he spent decades leading his teams through many highs and lows. At Finally Restaurant Group, we take pride in becoming part of the community in exceptional small towns across the country. franchisees.

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LimeTray

FEBRUARY 9, 2025

Weve all been therewalking into a restaurant, waiting to be seated, and glancing around while we wait. The restaurant POS systems we have today are super advanced. The article below explores key features of restaurant POS systems, comparing top options like ere4u and LimeTray, along with their pricing factors.

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Lithos POS

JANUARY 15, 2025

Qatar’s restaurant and retail industry is undergoing a phase of transformation, driven by the confluence of cultural, economic, and technological advancements. According to a report by Mordor Intelligence , Qatar’s restaurant market has seen remarkable growth, with projections indicating continued expansion in the coming years.

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Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

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7 Shifts

SEPTEMBER 9, 2024

over the past decade, keeping employees in restaurants has become increasingly difficult. However, attracting high-quality restaurant employees goes beyond just filling open positions. To do this, provide both part-time and full-time job opportunities to cater to different needs. With an average turnover rate of 79.6%

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Restaurant Engine

SEPTEMBER 8, 2021

When you have a restaurant with high employee morale, that trickles down to your customers. That in turn creates loyal customers and improved profits. The benefits to you and your restaurant start with great employee benefits. Working day to day in the restaurant business is tough work both physically and emotionally.

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LimeTray

JANUARY 20, 2025

Ever been to a bustling restaurant where orders are misplaced and the bill takes ages to arrive? Its not just frustrating for guests; its a nightmare for restaurant staff trying to juggle a dozen things at once. that some restaurants still rely on outdated systems. Yes, were looking at you, legacy cash registers.

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Modern Restaurant Management

MAY 23, 2023

The restaurant industry has changed significantly in recent years, not least due to the impact of the COVID-19 pandemic. Globally, restaurants saw a notable shift in customer expectations and behavior during this time. But with the growth in off-premise dining comes extra pressure for businesses.

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SiteMinder

JULY 18, 2024

What is hotel customer service? Hotel customer service is the range of services and interactions provided by hotel staff to ensure a pleasant and satisfying experience for guests. Table of contents What is the importance of customer service in hotels?

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7 Shifts

SEPTEMBER 26, 2022

Working in a restaurant is something more than 11 million people in the United States do. It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Plus tips for writing a killer restaurant resume to get the position in the first place. Table of Contents.

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Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

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Modern Restaurant Management

JULY 8, 2024

Modern Restaurant Management (MRM) magazine connected with Christine Ralph, Director of Loyalty for HOA Brands, the parent company of Hooters and Hoots Wings, to discuss all things loyalty. The last, and most important, piece of the puzzle is customer service. The next step is key: be transparent and clear across all channels.

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EATER

APRIL 28, 2023

In her early 20s, Freeman worked as a front-of-house manager at a popular bar and restaurant in Washington D.C. Instead, she’s opening a new vegan West African restaurant in Los Angeles and writing a cookbook. I cater events and private dinner parties, too. Just regular people skills, customer service.

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7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. But restaurant management is the glue that holds it all together. With so many responsibilities, running a restaurant can be tricky. Sound familiar?

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Modern Restaurant Management

DECEMBER 19, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. Here are some of their insights. – Joe Hand Jr.,

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Modern Restaurant Management

JANUARY 25, 2024

Employee turnover is widespread in the restaurant industry, marked by an average annual rate of 79.6 For chain and franchise restaurant owners, tackling these issues can be challenging, as owners don’t always have the capability to easily increase pay. So how should restaurant owners approach this competitive landscape?

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