Modern Restaurant Management

AUGUST 16, 2023

Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience. With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals.

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Synergy Suite

FEBRUARY 21, 2023

Selecting the right point of sale (POS) system is a crucial decision for restaurant owners and operators. The ideal POS system should align with the unique requirements of your restaurant business, ensuring seamless operations, enhanced customer experiences, and efficient management.

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POS Systems Training Budgeting Reservations 52

Lithos POS

OCTOBER 27, 2024

A scalable Point of Sale (POS) software is an essential tool. A robust POS software not only simplifies day-to-day operations but also helps secure your business’s future. But what exactly should you look for when choosing a POS system to ensure it meets the scaling requirements of your operations?

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The Restaurant Times

JULY 9, 2021

It is thus important to give your best in making customers happy by coming up with creative restaurant customer service ideas. A happy customer spreads the word about the restaurant and brings along more customers to your place. Deliver Stellar Service With These Restaurant Customer Service Ideas.

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Customer Service POS Systems Training Sanitation 59

Synergy Suite

FEBRUARY 7, 2023

A good restaurant POS system not only ensures smooth and accurate transactions but also enhances operational efficiency and customer satisfaction. On the other hand, a bad POS experience can lead to delays, errors, and frustration for both customers and staff. What is a Restaurant POS System?

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Lithos POS

AUGUST 31, 2023

Here are some key features of the boutique POS system. POS allows you to streamline all your inventory operations. The POS system tracks your inventory, which can give you more control over it. POS tracks and records every customer transaction. So, you can provide a personalized customer experience.

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Modern Restaurant Management

JUNE 12, 2024

Seating to First Server Contact : Cameras can track the duration from when a customer is seated to when a server approaches them. Partnering with delivery platforms is a key move that 77 percent of restaurants have made to provide improved delivery experiences, acquire new customers, and expand their reach.

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Modern Restaurant Management

FEBRUARY 4, 2022

With the increasing customer inclination towards a health-conscious diet, even the restaurant industry has to adapt to the trend by adding dishes catering to their health-conscious guests. Restaurants using ghost kitchens may directly provide delivery or use delivery services. Health-Conscious Food Will Dominate Menus.

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Reservations Definition POS Systems Customer Service 218

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. For example, KFC even has facial recognition technology to cater to repeat customers. What are AI and ML? Role of AI in Back of House.

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LimeTray

JANUARY 19, 2025

This trend facilitates quick transactions, improves customer satisfaction, and helps restaurants adapt to changing consumer preferences in a post-pandemic world. These trends boost transaction speed, customer satisfaction, and help restaurants adapt to evolving consumer preferences in a post-pandemic world. Looking for more details?

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InnQuest

SEPTEMBER 21, 2022

To get the best reviews and returning customers, go above and beyond to provide them with a welcoming atmosphere, comfort, and convenience. Customer service is an important factor that distinguishes firms in the current highly competitive marketplace. Why Prioritise Guest Experience?

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The Restaurant Times

JULY 15, 2020

Customers are an integral part of the restaurant business. At a time when there is intense competition, the kind of customer service a restaurant provides determines its success or failure. While customer service may be associated with dine-in facilities, it is an equally important part of online delivery services as well.

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Modern Restaurant Management

FEBRUARY 18, 2020

Table stakes today requires a POS system that fully integrates and automates: Inventory management – recipe management and COGS insights. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service. Integration with third party aggregators. Reduce theft.

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Marketing Catering Customer Service Front of House 215

Modern Restaurant Management

JANUARY 31, 2024

full service restaurants surveyed plan to introduce catering services. In turn, that time can be spent on more meaningful work, such as customer service and creating real connections with diners. Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S

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Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important.

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Modern Restaurant Management

DECEMBER 21, 2022

For example, rather than giving heavy discounts on items they’re already seeing margin hits from, restaurants can incentivize customers to purchase other items that provide better returns. Pizza restaurants are ahead of the curve in implementing SaaS solutions that can handle highly customized, complex orders.

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7 Shifts

SEPTEMBER 9, 2024

To do this, provide both part-time and full-time job opportunities to cater to different needs. By day three, they could learn about customer service standards and how to use the POS system. Host quarterly training sessions where employees can learn new culinary techniques or customer service strategies.

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The Restaurant Times

MARCH 1, 2022

Having multiple pages can confuse your customers instead of catering to everyone’s taste buds. One of the best practices that most industry experts recommend is crafting a one-page menu and then breaking down the items into categories for your customer’s ease and to help your staff serve them faster.

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POS Systems Training Customer Service Catering 52

LimeTray

JANUARY 3, 2025

Notably, the largest segment in this market is mobile POS payments, with a projected total transaction value of $1,004.00 This growth is driven by increasing demand for mobile POS systems, contactless payments, and integrated solutions with inventory management and customer analytics. billion in 2024. Stock Management.

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7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. Customer service: Interact with guests, solve customer complaints, and ensure the service is on point. Strengthen Weak Restaurant Culture.

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The Restaurant Times

NOVEMBER 10, 2021

One way to make your customers happy is to tell them how fast their food can reach them. Customers can easily track delivery drivers and get real-time location information about where their order is. . Professional customer service is another aspect of running a successful restaurant business. Customer Data .

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Synergy Suite

APRIL 24, 2023

Integration with POS and Kitchen Systems To streamline operations and ensure efficient order processing, online ordering systems often integrate with a restaurant’s point-of-sale (POS) system and kitchen management software. This expanded reach can lead to increased revenue and customer loyalty.

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The Restaurant Times

DECEMBER 22, 2021

To optimize your business, the first step is to get your hands on a robust POS system. Enhancing customer experience is paramount for most restaurateurs. Good customer service makes the customers your brand ambassadors who publicize your business by word of mouth.

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Lithos POS

AUGUST 20, 2024

LithosPOS Software stands out as the best POS system for restaurants and cafes , designed to increase the operational efficiency of restaurants and cafes Using the advanced features of the POS software, LithosPOS contributes to your operation more easily and increases overall efficiency.

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Synergy Suite

DECEMBER 19, 2023

It includes income from food and beverage sales, as well as any other sources of revenue, such as catering or merchandise. Proper training and optimizing workflow can lead to faster service and higher customer satisfaction. This includes training on POS systems, menu knowledge, and customer service skills.

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The Restaurant Times

FEBRUARY 22, 2022

When a restaurant wants to cater to certain customer segments, offer healthier menu options, maintain food safety and quality, and make other recommendations for their clients, such as which restaurant POS system is the best choice, food consultants are frequently employed. Source: HPG Consulting.

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The Restaurant Times

APRIL 18, 2021

Key Features To Look For In The Desired POS Software. An advanced POS software must cater to all the front-of-the-house as well as back-of-the-house operations efficiently. A good tactic to enhance popularity is providing good customer service.

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POS Systems Customer Service Scheduling Catering 52

7 Shifts

AUGUST 2, 2023

For example, 7shifts' Tip Payouts is particularly helpful due to its integration with Tip Pooling and POS systems. A variety of training resources ensures that you cater to different learning needs and maximize the effectiveness of the training process. Implementing new operations should make your life easier, not harder.

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Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. Specialized and niche careers Specialized and niche careers in hospitality and tourism cater to specific areas of the industry, requiring specific knowledge in the respective area.

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Modern Restaurant Management

JUNE 24, 2020

Contactless Dining is built on a mobile web platform and connects directly into the restaurants’ POS system. Customers use their mobile device to view menus, order courses, and have food delivered directly to their table. The stress impacts customer service and availability due to working multiple jobs and attrition.

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Sanitation Information Marketing Server 215

7 Shifts

MAY 23, 2024

The one thing you should never forget is that nothing compares to top-notch customer service , which starts with a warm greeting as soon as your customers enter the door. It sets a welcoming tone and makes your customers feel acknowledged. A simple greeting can go a long way.

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Synergy Suite

JANUARY 12, 2024

This could include renting out space or property to other businesses or for events, any sort of income generated from membership or loyalty programs, income generated from partnerships or joint promotions, or income from catering services that are above and beyond the price of just the food.

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POS Systems Information Pricing Accounting 52

Xotels

NOVEMBER 23, 2023

With over 500,000 establishments worldwide, catering to a diverse range of tastes and preferences, the industry continues to evolve. Main responsibilities: Used the POS system to punch orders, coordinated with staff for smooth operations, and served food and beverages. Read our article about Top Hotel Trends.

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Xotels

NOVEMBER 23, 2023

With over 500,000 establishments worldwide, catering to a diverse range of tastes and preferences, the industry continues to evolve. Main responsibilities: Used the POS system to punch orders, coordinated with staff for smooth operations, and served food and beverages. Read our article about Top Hotel Trends.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Modern Restaurant Management

DECEMBER 31, 2019

These options cater to both vegetarians/vegans and the flexitarian, someone who eats meat but wants plant-based options as well. In order to truly streamline operations and maximize efficiency, restaurants will need POS systems that are increasingly holistic. Will Eadie, Global VP of Sales and Alliances, WorkJam.

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POS Systems Marketing Training Pricing 138

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. Enables servers to cover more tables and drive faster table turns and larger transaction volumes with customer-centric ordering. ” BentoBox Launches Catering and Events Capabilities. ” Lunchbox Secures Funding.

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