Les Roches

MARCH 16, 2023

Also known as F&B management, this is a chance to work with diverse teams and build customer relationships. You’ll experience different aspects of the food and beverage industry, including menu planning, kitchen operations, and financial management.

Menu Planning 98

Menu Planning Beverage Operations Customer Service Kitchen Operations 98

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Menu knowledge : Detailed understanding of the menu items, ingredients, preparation methods, and potential allergens.

Training 52

Training Customer Service Communication Guest Satisfaction 52

The Restaurant Times

MARCH 1, 2022

A clear, concise menu will always highlight that your establishment values quality over quantity, which is honestly the most crucial thing while running your restaurant. Having multiple pages can confuse your customers instead of catering to everyone’s taste buds. And that calls for menu optimization.

POS Systems 52

POS Systems Training Customer Service Catering 52

Les Roches

JULY 4, 2024

Food and beverage service management From fine dining restaurants to casual cafes and banquet facilities, food and drink service plays a big role in the overall guest experience. Courses explore the principles of menu planning, food preparation, drinks service and restaurant operations.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

Les Roches

JULY 5, 2024

Vocational schools offer specialized programs in areas such as culinary arts, hospitality management, event planning and hotel operations, catering to the interests and career goals of different students. Developing and implementing strategic plans to achieve revenue targets and profitability goals.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. Specialized and niche careers Specialized and niche careers in hospitality and tourism cater to specific areas of the industry, requiring specific knowledge in the respective area.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

AUGUST 21, 2024

Food and beverage manager Oversees all dining and refreshment services in the hotel, including restaurants, bars, banquets and room service. Their job includes menu planning and development, inventory management and ensuring high standards of food quality and service.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52