Remove Catering Remove Customer Service Remove Labor Cost Controls
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Sales Per Man Hour (SPMH): Understanding and Improving it In Your Restaurant

Synergy Suite

It includes income from food and beverage sales, as well as any other sources of revenue, such as catering or merchandise. But you can also focus solely on the efficiency of your labor on sales by making the same calculations using only food sales. This includes training on POS systems, menu knowledge, and customer service skills.

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[Guide] Restaurant Management Tips & Tactics: 2019 Field Guide

7 Shifts

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue.