Les Roches

JULY 2, 2024

The city’s great location, world-class infrastructure and visionary leadership have propelled its hospitality sector to unprecedented heights, attracting millions of visitors annually. Entertainment venues and theme parks Dubai is home to a lot of entertainment venues and theme parks that cater to visitors of all ages.

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Les Roches

DECEMBER 7, 2022

Whether you’re looking to kick-start your future or considering making a career switch, hospitality is a vibrant and interesting industry that contributes $3.41 Today, hospitality is a global industry and one of the world’s largest employers. Hospitality, however, shouldn’t be confused with customer service.

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Les Roches

APRIL 13, 2023

As businesses strive to become more customer-centric, they are investing in digital tools that allow them to provide better and faster service. This is resulting in changes in how customers interact with companies, from personalized campaigns tailored to their interests to automated customer service solutions.

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Modern Restaurant Management

DECEMBER 4, 2020

“They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one.

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Les Roches

DECEMBER 27, 2023

While navigating its complexities may se­em challenging, this guide provide­s insights and actionable tips to help you exce­l in management in the hospitality industry. What is hospitality management? It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff.

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Modern Restaurant Management

SEPTEMBER 16, 2020

Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Restaurants need to show all the ways they have made things safe for their customers, for example contactless interaction especially in regard to menus and payment helps a lot and should be mentioned.

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Les Roches

AUGUST 1, 2024

Green Apple Travel & Tourism This Dubai-based agency offers a range of services, including holiday packages, hotel reservations, flight bookings and visa assistance. Known for its personalized approach, Green Apple focuses on crafting bespoke experiences that cater to individual preferences and budgets.

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Les Roches

MARCH 23, 2023

Effective marketing helps to bring in new customers, build brand loyalty, and increase hotel revenue. As such, it is a vital element of hospitality management. In this article, we’ll discuss why hotel marketing is an important part of hospitality management , the different hotel marketing strategies available.

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Les Roches

JUNE 27, 2024

Key attractions and experiences for tourists Abu Dhabi’s attraction lies in its diverse array of attractions and experiences, catering to traveler’s desires. Whether catering to tourists, business professionals or specialized niche markets, these agencies are instrumental in showcasing the best of Abu Dhabi to the world.

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Les Roches

MAY 9, 2023

Vendor and supplier coordination: From catering services to event entertainment providers, you’ll need to research potential suppliers and make sure that they can deliver what is promised. This can be an arduous task when it comes to large-scale event planning, but it can be made easier with event management software.

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Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. Hospitality management encompasses a wider range of services and sectors such as restaurants, tourism and event planning.

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SiteMinder

FEBRUARY 29, 2024

Hospitality training is a comprehensive educational and practical program designed to equip individuals with the necessary skills, knowledge, and competencies required to excel in the hospitality industry. This training covers a wide range of areas including customer service, communication, problem-solving, and operational management.

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Les Roches

JUNE 27, 2024

Over the decades, strategic investments in infrastructure, hospitality and entertainment have highlighted Dubai as a major player in the travel and tourism industry. Exploring career paths within the tourism sector Dubai’s tourism sector offers many career paths, each catering to different interests, skill sets and aspirations.

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Les Roches

JULY 4, 2024

As the hospitality industry continues to embrace technological advancements, getting a degree in hospitality management online has become more popular, attracting students from a wide range of backgrounds. Let’s review some of the main things you will learn in an online hospitality management degree.

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Les Roches

JUNE 26, 2024

Let’s look at some of the most common available for aspiring hotel managers. Bachelor of business administration in hospitality management This degree type combines foundational business principles with specialized coursework in hospitality management.

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Les Roches

JULY 5, 2024

Educational pathways to learning hotel management From formal degree programs to online courses and vocational training, there are plenty of options that offer valuable training and skills important for success in hotel management. Developing and implementing strategic plans to achieve revenue targets and profitability goals.

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Les Roches

SEPTEMBER 23, 2024

These programs are designed to improve service quality and operational efficiency, ensuring staff are well-equipped to deliver exceptional guest experiences. By using these different revenue models, hotel management companies align their financial goals with those of hotel owners, ensuring mutual success and steady profits.

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Les Roches

AUGUST 21, 2024

Finance managers have average salaries of $135,506 per year. monkeybusinessimages / iStock via Getty Images Marketing and sales manager Responsible for developing and implementing strategies to attract guests and maximize revenue, these experts can command a high hospitality management pay rate.

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Les Roches

JUNE 25, 2024

Hotel reputation managers must be able to assess situations calmly, identify solutions and take decisive action to resolve issues, turning poor reviews into positive experiences. Excellent customer service skills: Providing exceptional customer service is fundamental to maintaining a positive reputation.

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Les Roches

JULY 3, 2024

Here tourism businesses prioritize the highest standards of customer service and guest satisfaction — and over half of the hospitality revenue of the city coming from luxury venues.

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Les Roches

JULY 3, 2024

They oversee marketing campaigns, manage sales teams and cultivate relationships with key stakeholders to drive business growth Director of food and beverage: this role oversees all food and drink operations within the hotel, including restaurants, bars and catering services.

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Les Roches

MARCH 16, 2023

Are you passionate about helping people locate high-quality accommodation that caters to their needs? Personal qualities Choosing a career as a luxury hotel advisor or travel consultant will see you support clients and work with other people, such as hotel managers. Do you dream of a career within the luxury travel sector?

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Les Roches

JULY 11, 2023

The term ‘customer’ and ‘consumer’ are often used as if they were interchangeable, but there are important differences between the two. If you’re looking for a career in hospitality management , it’s important to be aware of the differences so you can tailor your approach when it comes to customers vs consumers.

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Les Roches

JUNE 7, 2023

Skills required to be a successful food and beverage consultant To excel in this role, a person needs to have strong interpersonal skills, the ability to think critically, excellent problem-solving abilities, knowledge of regulatory standards, business acumen, customer service proficiency, and the ability to stay on top of industry trends.

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SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. The difference between hotel management vs hospitality management Hotel management and hospitality management can be different terms for the same thing: managing a hotel.

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Revenue Hub

JANUARY 11, 2024

As part of the leadership team at Cloudbeds, the hospitality management platform that powers lodging businesses around the world, we have the privilege of seeing what’s working for hotel owners on a large scale. As in, you want the most valuable customer (the yummy part of the bread, the raisins) to stay with you.

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Les Roches

JULY 21, 2023

Known as hotel property management systems or hotel PMS , this software enables hotel management to use digital platforms to streamline operations such as bookings, guest check-ins and housekeeping coordination, while enhancing guest experiences. What is a hotel property management system (PMS)?

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The Restaurant Times

OCTOBER 29, 2021

Nicolas graduated with a Bachelor’s Degree in Hospitality Management from the Institute Paul Bocuse in Lyon, France. With the new developments in Saudi, we have a larger audience to cater to. Whatever you are doing in the industry, have your heart invested in it and that will reflect in your customer service.

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Les Roches

JUNE 24, 2024

Interesting roles in hospitality management While hotel management typically conjures up images of front desk managers overseeing housekeeping staff, there are also some special management positions that offer a more interesting day-to-day life.

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Les Roches

JUNE 27, 2024

Luxury trip designer Craft bespoke itineraries for high-end clientele or travel companies, creating unique experiences that cater to a client’s interests and desires. Launch your global hospitality career Ready to embark on a journey that blends travel with hospitality excellence?

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SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. The difference between hotel management vs hospitality management Hotel management and hospitality management can be different terms for the same thing: managing a hotel.

Travel and Tourism 52

Travel and Tourism Book Customer Service Housekeeping 52

Les Roches

DECEMBER 28, 2023

Food and beverage manager Overseeing all aspects related to food and beverage preparation and service, maintaining quality levels, assuring customer satisfaction and monitoring expenses and inventory. Where do restaurant managers work?

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Les Roches

MARCH 23, 2023

Instead, customers have to contact Airbnb customer service for help. Better support for customers: Having staff on-site throughout the day and night means that customers get better support, which is a big selling point for hotels. This means that there is often no on-site support in case something goes wrong.

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Les Roches

JUNE 24, 2024

Bespoke services, curated experiences and tailored recommendations based on guest data and preferences are all now on the agenda Sustainability and eco-friendly practices: one of the most significant focuses for the hotel industry is sustainability , with a growing emphasis on eco-friendly practices, energy efficiency and environmental conservation.

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Les Roches

SEPTEMBER 25, 2024

High standards of service: working in a hotel here means adhering to high standards of service and quality. Whether you are in guest services, food and beverage or housekeeping, you will be expected to deliver exceptional service, often catering to high-end clientele who expect nothing less than the best.

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Xotels

MAY 27, 2022

According to the Simplicity Index , “64% of consumers are more likely to recommend a brand because of a simple experience” , demonstrating the benefits of marketing a distilled customer service offering. . Offering package deals for a fixed fee enables to target market where customers desire more specialized stays.

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Les Roches

JANUARY 11, 2024

Pyrosky/ E+ Getty Images Sustainable tourism includes a range of options catering to diverse interests. With some types of sustainable tourism such as ‘soft tourism’, all can benefit from a more mindful approach towards their surroundings while still enjoying excellent customer service.

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