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The new self-catered properties offer an alternative to the typical hotel experience. In the privacy of their own home, guests can enjoy a personalised service and tailor-made experiences, designed to go above and beyond a simple self-catered stay.
Because of this, hospitality companies quickly rallied to add mobile check-in and room keys, guest communications via text messaging, AI-powered concierge services, specialized and automated cleaning, and more. Read SmartBrief , attend conferences, workshops and training sessions to enhance your knowledge and skills.
With digital check-ins, smart room controls, and virtual concierges, the travel experience is more tech-driven than ever. From local culinary tours to hands-on cultural workshops, hotels are evolving to provide more profound, meaningful guest interactions. As a result, experiential travel is a defining trend in modern tourism.
Whether you are in guest services, food and beverage or housekeeping, you will be expected to deliver exceptional service, often catering to high-end clientele who expect nothing less than the best. Many hotels invest in employee development, providing training programs, workshops and opportunities for internal promotions.
Unique hospitality careers you might never have heard of 24th June, 2024 In this article The hospitality industry is full of familiar roles such as hotel managers, concierges and restaurant staff. These directors develop comprehensive wellness programs that cater to the physical, mental and emotional needs of guests.
Working in a hotel also means working closely with other departments to make sure everything runs smoothly Guest services: these jobs include concierge staff, front desk agents and guest relations managers. They lead cultural tours, conduct workshops, and engage with visitors to educate them about Sharjah’s history, art, and customs.
Types of hotel designs There are a variety of hotel designs that cater to different preferences and styles. The goal is to create spaces that not only look appealing but also cater to guests’ needs, help the hotel stand out in a competitive industry and possibly reflect its setting.
Each of the three-course dishes, served in glass, reusable jars, are prepared by chef Christophe Tinot of the nearby restaurant and catering company Le P’tit Boursault and come with a glass of a different Piot-Sévillano cuvée — that you’ll certainly want to (and should) take home. AR Lenoble. Rooms starting at $593 per night.
For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. For larger hotels, it’s also useful to have a small workshop space with an adjacent office for the facilities manager or maintenance supervisor. Reservations agent. Hotel manager (or front of house manager).
Just look at the wide array of different workers a relatively standard, medium-sized hotel might employ: hotel managers, receptionists, admin staff, salespeople, maintenance workers, housekeepers, concierges, valets, bartenders, waitstaff, chefs, childcare workers and more. To discover more, take a look on SiteMinder’s event page.
Practical Tips and Examples to Boost Your Bottom Line Train Your Staff: Your front desk staff and concierge are your frontline salespeople. Tip: Partner with local wellness experts or yoga instructors to offer exclusive workshops or retreats. Tip: Offer catering and A/V services to make it a one-stop shop for event planners.
Practical Tips and Examples to Boost Your Bottom Line Train Your Staff: Your front desk staff and concierge are your frontline salespeople. Tip: Partner with local wellness experts or yoga instructors to offer exclusive workshops or retreats. Tip: Offer catering and A/V services to make it a one-stop shop for event planners.
Practical Tips and Examples to Boost Your Bottom Line Train Your Staff: Your front desk staff and concierge are your frontline salespeople. Tip: Partner with local wellness experts or yoga instructors to offer exclusive workshops or retreats. Tip: Offer catering and A/V services to make it a one-stop shop for event planners.
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