Hotel Business

JULY 9, 2024

BlockBuster enables hoteliers to streamline workflows between revenue, sales and catering teams to deliver a seamless quote for group business at the right rate. These enhancements will streamline the group booking process, improve internal communication and ensure a more seamless experience for both hoteliers and their customers.”

Accounting 104

Accounting Concierge Book Communication 104

Revenue Hub

NOVEMBER 20, 2023

Concierge A concierge helps to make restaurant reservations, arrange tours and book event tickets. Conclusion Increasing hotel revenue requires diversifying your services and catering to a variety of guest preferences and needs. You’re also earning more from a room that would otherwise stay unoccupied.

Concierge 103

Concierge Book Guest Satisfaction Document 103

Revenue Hub

JUNE 4, 2024

Hotels are adapting to the rise of business travel by updating their services to cater to business travelers. Hotels with easy reservation changes, late arrivals, and straightforward cancellations are the preferred choice for these travelers. Frictionless service is also crucial for hotels catering to business travelers.

Travel and Tourism 109

Travel and Tourism Article Catering Concierge 109

SiteMinder

DECEMBER 13, 2023

And, thanks to SiteMinder’s comprehensive channel manager, which provides guest reservation data to compliment personalised data on guests, the dynamic collaboration between SiteMinder and Welcome Pickups has significantly transformed the operations of Axel Hotels.

Guest Services 98

Guest Services Communication Concierge Guest Satisfaction 98

Hotel Owner

JUNE 30, 2023

Hotels can invest in technology such as mobile check-in/out, digital concierge services, and personalised communication channels to provide a better customer experience. At a time when operational costs are rising, it is more important than ever to secure reservations and fill rooms by providing an exceptional customer experience.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

Les Roches

DECEMBER 30, 2023

The term ‘guest’ conveys a sense of hospitality, emphasizing the warm and personal approach adopted when catering to their needs Customer service is a broader concept that applies when someone purchases goods or services from a business. A clear grasp of products and services can lay the groundwork for successful marketing strategies.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

eZee Absolute

SEPTEMBER 5, 2024

A well-crafted booking engine not only simplifies the reservation process for the guests but also gives you control over your bookings, rates, and guest experience. Your booking engine should be intuitive, with clear navigation and minimal steps to finalize a reservation. But here’s the good news, it doesn’t have to be this way.

Book 52

Book Concierge Reservations Guest Satisfaction 52

Hotel Business

SEPTEMBER 12, 2023

Easyway , a generative AI technology provider for hospitality, has unveiled its completely automated guest communication platform, combining GPT-4 and the model that powers the generative AI program of ChatGPT, with its own proprietary AI solution to provide a 24/7 concierge for customers.

Concierge 64

Concierge Communication Maintenance Catering 64

eZee Absolute

OCTOBER 16, 2023

Such revenue can come from various sources, including: Food and Beverage: Restaurants, bars, in-room dining, and catering services can significantly contribute to ancillary revenue. Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours.

Concierge 59

Concierge Events Book Marketing 59

InnQuest

JUNE 8, 2023

Gone are those days when a friendly concierge staff was the peak of personalized service. By analyzing data from various sources (online behaviour, social media interactions, and previous purchases), automation AI helps hoteliers create highly personalized offers that cater to specific guest preferences.

Maintenance 135

Maintenance Pricing Guest Satisfaction Marketing 135

Les Roches

JULY 2, 2024

Overview of popular hospitality establishments and attractions Dubai boasts a wide range of world-class hospitality establishments and attractions that cater to every traveler’s preferences and interests. There are plenty of interesting hotel jobs where you can work to make guests comfortable and welcome.

Travel and Tourism 52

Travel and Tourism Concierge Catering Guest Satisfaction 52

Les Roches

DECEMBER 27, 2023

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. Introduction In today’s service-oriented world, exceptional guest services are essential.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Hotel Owner

JULY 15, 2024

As a result, hotels that welcome pets are not just catering to a niche market but responding to a broad and growing demand. As more travellers seek pet-friendly options, hotels that cater to this demand can differentiate themselves and attract more bookings.

Catering 52

Catering Concierge Guest Satisfaction Training 52

SiteMinder

OCTOBER 10, 2022

Some services and features you can expect to see at five star hotel include: Concierge and reservations desk. Similarly to five star hotels, luxury or world-class service hotels cater to the rich and famous, business executives and so on. Hostels and motels cater for people who are travelling. Valet parking. Time-Share.

Travel and Tourism 72

Travel and Tourism Budgeting Catering Concierge 72

Hotelogix

OCTOBER 18, 2023

Real-Time Updates: POS systems provide real-time updates on reservations, room availability, and transactions. Key Features of a Hotel POS System A comprehensive and effective Hotel POS system should encompass a range of features that cater to the diverse needs of the hospitality industry.

POS Systems 130

POS Systems Training Guest Satisfaction Front of House 130

Modern Restaurant Management

NOVEMBER 11, 2019

But what many don’t consider is that it’s not only a well-appointed room and a knowledgeable concierge that guests remember – it’s often the experience they had at the on-site restaurant or bar,” said Joel Montaniel, CEO of SevenRooms. " NOLA Cuisine at Airport. ” US Foods Scholars.

Book 118

Book Reservations Communication Customer Service 118

Hotel Owner

JULY 20, 2023

In the catering college where I was, we were all trained to be in the premier league of restaurants in the premier league of hotels, and it was a quest for excellence. We don’t have enough catering colleges and we don’t invest enough in professional industry education. I have been in hospitality since I was 16 years old.

Catering 75

Catering Concierge Training Housekeeping 75

Les Roches

OCTOBER 30, 2023

Unparalleled convenience: Voice commands and smart room features offer convenience for guests, along with virtual concierge services to help them access what they need, when they need it. These establishments pride themselves on offering unique and tailored experiences that cater to individual guests’ preferences and interests.

Concierge 52

Concierge Travel and Tourism Information Catering 52

Hotel Business

NOVEMBER 21, 2023

And how do your offerings cater to these travelers, specifically? Additionally, our concierge team is available right at your fingertips through our “Chat Your Service” program, where guests can ask questions, coordinate reservations, or request recommendations through a simple text. Travelers bringing their families on trips?

Concierge 59

Concierge Catering Reservations Accounting 59

Les Roches

AUGUST 1, 2024

Established in 1959, DNATA (Dubai National Air Travel Agency) is renowned for its reliability and extensive network, which includes flight bookings, holiday packages, hotel reservations, car rentals and travel insurance. Their services include flight bookings, hotel reservations, customized holiday packages and event management.

Travel and Tourism 52

Travel and Tourism Book Communication Reservations 52

SiteMinder

MAY 6, 2024

Eviivo Focus on vacation rentals and independent properties: Caters to a specific segment of the market with features tailored to vacation rentals and B&Bs. Think Reservations Focus on independent hotels: Caters to the needs of independent properties with features for managing reservations and guest communication.

Book 52

Book Catering Reservations Information 52

SiteMinder

OCTOBER 11, 2022

Reservations agent. Taking reservations or bookings over the phone. Making restaurant reservations and booking taxis on behalf of guests. For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. Sales and reservations department. Checking guests in.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Les Roches

SEPTEMBER 25, 2024

Whether you are in guest services, food and beverage or housekeeping, you will be expected to deliver exceptional service, often catering to high-end clientele who expect nothing less than the best. This role involves checking guests in and out, handling reservations and providing information about the hotel and local attractions.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

eZee Absolute

NOVEMBER 8, 2023

Interactive Information and Concierge Services : 5G enables real-time access to a wide range of information and services. By offering 5G-powered services, you cater to their needs and attract a broader range of clientele. Immersive In-Room Entertainment : Gone are the days of in-room cable TV.

Guest Services 66

Guest Services Guest Satisfaction Concierge Housekeeping 66

EATER

OCTOBER 27, 2021

Don’t get used to it,” he once told Mike Ruffino, his composer for No Reservations and Parts Unknown. I had worked as a freelance writer, I had worked as a catering cook and a private cook, and then I spent a number of years as a magazine editor. You want me to get you a taxi, but you’re in a hotel with a very fancy concierge.

Book 130

Book Reservations Magazine Definition 130

eZee Absolute

OCTOBER 28, 2022

For example, if your guests want to book a cab for airport transfer, they don’t have to call your concierge to check for availability. Today, hotels can offer great experiences right from the moment guests make a reservation. And to cater to such people, personalization is the key. Instant notifications. Conclusion.

Communication 52

Communication Book Reservations Accounting 52

Les Roches

AUGUST 21, 2024

Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments. They also oversee the concierge services, ensuring guests receive personalized recommendations and assistance.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

JULY 5, 2024

Resorts should prioritize communication with guests, addressing inquiries, requests and feedback promptly and courteously Safety and security: resorts must protect guests, staff and property by implementing measures to safeguard them, including surveillance systems, emergency response procedures and training staff in crisis management and first aid (..)

Travel and Tourism 52

Travel and Tourism Resort Management Regulatory Compliance Concierge 52

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Les Roches

AUGUST 10, 2023

Specialized and niche careers Specialized and niche careers in hospitality and tourism cater to specific areas of the industry, requiring specific knowledge in the respective area. If there aren’t any suitable vacancies in your current workplace, you may need to consider moving somewhere new.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

SiteMinder

JULY 18, 2024

For example, 77% of millennials believe it’s important that their money goes towards making the world a better place, a finding which has important implications for hotels catering to this fastest growing travel market segment. Improve on operation processes Today’s consumers are expecting ever-greater levels of speed and efficiency.

Customer Service 52

Customer Service Training Guest Satisfaction Communication 52

Les Roches

JANUARY 19, 2024

Hotel operations Operating a hotel involves meticulous coordination, starting from managing room reservations to supervising staff members. Will you be catering to tourists or local busine­sses? They must be practical, cost-effective, and streamlined.

Marketing 52

Marketing Accounting Book Procurement 52

SiteMinder

DECEMBER 7, 2023

Just look at the wide array of different workers a relatively standard, medium-sized hotel might employ: hotel managers, receptionists, admin staff, salespeople, maintenance workers, housekeepers, concierges, valets, bartenders, waitstaff, chefs, childcare workers and more.

Blog 59

Blog Travel and Tourism Events Download 59

Modern Restaurant Management

AUGUST 5, 2020

While TouchBistro has previously partnered with providers of loyalty solutions, this acquisition will provide the company with a proprietary solution that is much more deeply integrated into the TouchBistro platform and its ecosystem of products like Online Ordering and Reservations. ” Tyga Bites Launches. .

Server 210

Server Marketing Bookkeeping Document 210

EATER

AUGUST 30, 2021

Resort” conjures pristine beaches with reservable cabanas, room service delivered with an orchid, spas, and restaurants that will just charge your room, so you needn’t worry about even carrying a wallet on the grounds. Margaritaville does an incredible job of catering to every type of person who might be in Times Square.

Article 145

Article Concierge Document Events 145

Larry Mogelonsky

OCTOBER 25, 2023

Team members from several departments were brought together for brainstorming sessions to develop experiences that cater to different audiences – guests from out of town staying at our hotel, local guests, kids, adults and so on. Has demand exceeded the supply? The response has exceeded our expectations.

Housekeeping 100

Housekeeping Concierge Catering Reservations 100