Les Roches

SEPTEMBER 25, 2024

Whether you are in guest services, food and beverage or housekeeping, you will be expected to deliver exceptional service, often catering to high-end clientele who expect nothing less than the best. Concierge services The concierge team plays a leading role in creating the guest experience by offering tailored recommendations and assistance.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

Les Roches

JULY 3, 2024

They oversee marketing campaigns, manage sales teams and cultivate relationships with key stakeholders to drive business growth Director of food and beverage: this role oversees all food and drink operations within the hotel, including restaurants, bars and catering services.

Housekeeping 52

Housekeeping Guest Satisfaction Front Desk Operations Events 52

Les Roches

AUGUST 10, 2023

Specialized and niche careers Specialized and niche careers in hospitality and tourism cater to specific areas of the industry, requiring specific knowledge in the respective area. What are the different job roles in the hospitality industry? Hospitality is wonderfully varied. What are some specialized careers in hospitality and tourism?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

AUGUST 21, 2024

Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52