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Digital concierge: Beginners’ guide for hotels

SiteMinder

What is a digital concierge? A digital concierge is a virtual system that assists hotel guests by handling requests, providing recommendations, and facilitating communication with hotel staff. Unlike traditional concierges, a digital concierge operates 24/7, ensuring that guests can access information and services at any time.

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Transforming Guest Experiences to Drive More Revenue

STAAH

By providing state-of-the-art facilities and services such as catering, audio-visual equipment, and event planning, hotels can attract business travelers and event organizers. 7) Personalized Services Offering personalized services such as concierge, laundry, and valet parking can enhance the guest experience.

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Experiential Marketing Campaigns for Hotels

Revenue Hub

Consult this list of experiential ideas to get your campaign planning started: Digital Concierge While a digital concierge – an AI-based assistant that answers guest questions or makes dining reservations – can help a hotel streamline manual processes, it is also useful for experiential branding.

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Destination by Hyatt brand set to debut in the Caribbean with Cas En Bas Beach Resort

eHotelier

Lucia’s most cherished offerings with personalized excursions and individualized planning support from the resort’s Experience Concierge. Lucia only traditional-style hotels and resorts are available, so Cas en Bas Beach Resort has been designed to bring a completely fresh, contemporary offering to cater to today’s discerning travelers.

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The Tawny Hotel to launch Falcon Farmhouse in July

Hotel Owner

The new self-catered properties offer an alternative to the typical hotel experience. In the privacy of their own home, guests can enjoy a personalised service and tailor-made experiences, designed to go above and beyond a simple self-catered stay.

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7 Types of Hotel Guests and how to attract them to your property 

InnQuest

They look for comfortable lodging, proximity to tourist attractions, curated recommendations from concierge services, and amenities like pools or spas. Utilizing appropriate tools and systems is essential in ensuring that guests can relax and rejuvenate after a day of exploration.

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YOTEL reveals Thai debut in Bangkok 2025

Boutique Hotel News

The hotel will feature 250 rooms with YOTE’s robotic concierge, motorised SmartBed, and other fully integrated technologies. With its modern and sustainable smart design and creative use of technology, YOTEL Bangkok will be a hospitality venue that truly caters to the multifaceted lifestyle of creators.

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