InnQuest

OCTOBER 17, 2023

They look for comfortable lodging, proximity to tourist attractions, curated recommendations from concierge services, and amenities like pools or spas. Utilizing appropriate tools and systems is essential in ensuring that guests can relax and rejuvenate after a day of exploration.

Guest Satisfaction 130

Guest Satisfaction Catering Concierge Presentation 130

Hotel Business

DECEMBER 16, 2024

From bespoke welcome amenities to exclusive concierge services, we aim to create harmony between Key Wests vibrant spirit and the sophistication that defines the Autograph Collection experience. At La Concha Key West, we are focused on crafting a seamless guest journey that pairs elevated service with a deep appreciation for local culture.

Concierge 52

Concierge Catering Guest Services Property Management 52

Revenue Hub

OCTOBER 17, 2023

Such revenue can come from various sources, including: Food and Beverage: Restaurants, bars, in-room dining, and catering services can significantly contribute to ancillary revenue. Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours.

Concierge 109

Concierge Events Book Catering 109

Revenue Hub

NOVEMBER 20, 2023

Concierge A concierge helps to make restaurant reservations, arrange tours and book event tickets. Conclusion Increasing hotel revenue requires diversifying your services and catering to a variety of guest preferences and needs. You’re also earning more from a room that would otherwise stay unoccupied.

Concierge 96

Concierge Guest Satisfaction Book Document 96

STAAH

AUGUST 20, 2024

Voice-Activated Assistants: Your Personal Travel Concierge Why It Matters: Devices like Amazon Echo and Google Home can serve as your travel companion, answering questions, setting reminders, and even translating languages on the fly. They’re a lifesaver when you’re navigating foreign cities without internet access.

Download 102

Download Concierge Information Catering 102

Hotel Business

JULY 9, 2024

BlockBuster enables hoteliers to streamline workflows between revenue, sales and catering teams to deliver a seamless quote for group business at the right rate. These enhancements will streamline the group booking process, improve internal communication and ensure a more seamless experience for both hoteliers and their customers.”

Accounting 104

Accounting Concierge Book Communication 104

Revenue Hub

JUNE 4, 2024

Hotels are adapting to the rise of business travel by updating their services to cater to business travelers. Frictionless service is also crucial for hotels catering to business travelers. What strategies are hotels implementing to attract business travelers?

Travel and Tourism 109

Travel and Tourism Article Catering Concierge 109

Hotel Owner

JULY 18, 2024

Additional Tech Amenities that Stand Out Virtual Assistants and Voice Control Devices like Amazon Echo or Google Home provide voice-activated control and concierge services. E-Concierge Services Digital concierge services accessible through in-room tablets or smartphones offer numerous benefits.

Concierge 72

Concierge Guest Satisfaction Maintenance Information 72

STAAH

DECEMBER 3, 2024

From virtual concierges offering 24/7 support to mobile check-ins and dedicated hotel apps, these innovations are redefining convenience and personalisation. Be prepared in marketing and servicing to cater to the diverse and unique needs of such business related groups and big families. Technology first hospitality experience.

Concierge 82

Concierge Book Blog Definition 82

Les Roches

DECEMBER 30, 2023

The term ‘guest’ conveys a sense of hospitality, emphasizing the warm and personal approach adopted when catering to their needs Customer service is a broader concept that applies when someone purchases goods or services from a business. A clear grasp of products and services can lay the groundwork for successful marketing strategies.

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Guest Services Concierge Definition Customer Service 95

Hotel Owner

JUNE 7, 2024

The new self-catered properties offer an alternative to the typical hotel experience. In the privacy of their own home, guests can enjoy a personalised service and tailor-made experiences, designed to go above and beyond a simple self-catered stay.

Workshop 52

Workshop Concierge Catering 52

Hotelogix

SEPTEMBER 13, 2024

This category also assesses the food presentation, the dining area's ambiance, and the ability to cater to various dietary needs and preferences. Additionally, the amount and quality of services offered, including concierge services, laundry, and valet parking, are assessed. How to Improve a Hotel’s Star Ratings?

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

This category also assesses the food presentation, the dining area's ambiance, and the ability to cater to various dietary needs and preferences. Additionally, the amount and quality of services offered, including concierge services, laundry, and valet parking, are assessed. How to Improve a Hotel’s Star Ratings?

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

SiteMinder

DECEMBER 13, 2023

Introduction Axel Hotels is a boutique hotel group that proudly caters to the LGBTQ+ community, offering a unique and inclusive experience to its guests in a diverse environment. In their quest for efficient guest transportation and concierge services, Axel Hotels was introduced to Welcome Pickups via SiteMinder’s Hotel App Store.

Guest Services 98

Guest Services Communication Concierge Guest Satisfaction 98

InnQuest

MARCH 1, 2023

Offer guests greater power over their visit Self-service alternatives like digital check-in, cellular concierge solution, and self-checkout allow visitors to serve themselves instead of standing in line. Not only does this ensure that your front desk runs efficiently, but it also opens up your staff to cater to more guests.

Communication 219

Communication Reservations Book Information 219

Revenue Hub

NOVEMBER 4, 2022

The new “bleisure” traveler is looking for more value-added amenities such as ample desk space, contiguous wi-fi to take meetings at the pool or bar, and concierge-assisted access to nearby entertainment. Accommodating New Travelers.

Concierge 96

Concierge Events Budgeting Catering 96

Hotel Owner

JUNE 30, 2023

Hotels can invest in technology such as mobile check-in/out, digital concierge services, and personalised communication channels to provide a better customer experience. Evolving expectations — but keep the personal touch Rapidly evolving customer expectations present another significant challenge for hotels.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

Hotel Owner

DECEMBER 13, 2023

Digitalised experience Technology is increasing rapidly in the hospitality industry – from online bookings, the use of chatbots for further information, automated confirmations, mobile check-ins, a virtual concierge and a keyless entry to rooms – there are digitised options at every stage of the guest’s journey.

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Front of House Concierge Catering Pricing 98

Smart Brief Hospitality

MARCH 10, 2024

Because of this, hospitality companies quickly rallied to add mobile check-in and room keys, guest communications via text messaging, AI-powered concierge services, specialized and automated cleaning, and more. And with these systems in place, it has helped the industry with its lingering issue of a reduced pool of employees.

Concierge 87

Concierge Guest Services Communication Events 87

Larry Mogelonsky

OCTOBER 15, 2024

You have pillow concierge services where guests can sample different firmness levels. Above all, what we are witnessing is a great societal push for more awareness of the importance of quality sleep, and this will ultimately compel hotels to start designing services and amenities that cater directly to this guest demand.

Travel and Tourism 130

Travel and Tourism Concierge Strategic Planning Catering 130

Hotel Owner

OCTOBER 7, 2024

From the warm greeting at check-in to the concierge who recommends local attractions, human connection is an integral part of the hospitality experience. This approach ensures inclusivity, catering to a diverse range of preferences while reaping the benefits of modern technology.

Guest Satisfaction 117

Guest Satisfaction Maintenance Concierge Catering 117

Hotel Owner

MAY 31, 2024

The Georgian House Hotel in Pimlico has introduced Chinnery House , a series of new city-centre self-catered apartments, just in time for summer 2024. The apartments, combining flexibility and privacy with concierge services, feature earthy tones, wooden floors, high ceilings, and original windows.

Concierge 52

Concierge Catering Marketing 52

Les Roches

JULY 2, 2024

Overview of popular hospitality establishments and attractions Dubai boasts a wide range of world-class hospitality establishments and attractions that cater to every traveler’s preferences and interests. There are plenty of interesting hotel jobs where you can work to make guests comfortable and welcome.

Travel and Tourism 52

Travel and Tourism Concierge Catering Guest Satisfaction 52

Hotel Owner

MAY 31, 2024

Georgian House Hotel, a family-run boutique hotel in London’s Pimlico, has announced the launch of a series of new city centre self-catered apartments in time for summer 2024.

Concierge 52

Concierge Catering 52

Hotel Business

SEPTEMBER 12, 2023

Easyway , a generative AI technology provider for hospitality, has unveiled its completely automated guest communication platform, combining GPT-4 and the model that powers the generative AI program of ChatGPT, with its own proprietary AI solution to provide a 24/7 concierge for customers.

Concierge 64

Concierge Communication Maintenance Catering 64

Hotel Business

NOVEMBER 9, 2023

The CoreSelect solution caters specifically to hotel owners, operators and management companies managing portfolios of one to five hotels, the company reports. The company has introduced technology throughout the application that centers around its M3 Concierge in-app assistance tool. M3 Accounting Services Inc.

Accounting 59

Accounting Concierge Catering Pricing 59

Revenue Hub

OCTOBER 17, 2023

In 2023, they rolled out their proprietary AI-driven concierge system, named “Aria.” Lavender Heights Resort, Tuscany : Nestled amidst the rolling vineyards of Tuscany, the Lavender Heights Resort caters to a diverse clientele, ranging from honeymooners to corporate retreats.

Pricing 103

Pricing Book Events Catering 103

Serviced Apartments

AUGUST 9, 2024

Dusit Suites Kingsquare, Bangkok will comprise 60 hotel rooms and 49 serviced suites, catering to both short and long-stay guests. On-demand Dusit services include housekeeping, laundry, and 24-hour concierge. “We Amenities at the property include a swimming pool, kid’s club, coworking space, and an all-day dining restaurant.

Concierge 59

Concierge Housekeeping Property Development Catering 59

SiteMinder

JULY 24, 2023

The importance of catering to the needs of hotel guests Catering to the needs of different types of hotel guests is crucial for enhancing the guest experience and driving growth in your hotel business. 71% of business travellers appreciate digital boarding passes, and half want concierge services via their smartphone.

Budgeting 97

Budgeting Catering Book Guest Satisfaction 97

eZee Absolute

OCTOBER 16, 2023

Such revenue can come from various sources, including: Food and Beverage: Restaurants, bars, in-room dining, and catering services can significantly contribute to ancillary revenue. Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours.

Concierge 59

Concierge Events Book Marketing 59

SiteMinder

OCTOBER 10, 2022

Some services and features you can expect to see at five star hotel include: Concierge and reservations desk. Similarly to five star hotels, luxury or world-class service hotels cater to the rich and famous, business executives and so on. Hostels and motels cater for people who are travelling. Valet parking. A doorman or butler.

Travel and Tourism 72

Travel and Tourism Budgeting Catering Concierge 72

Serviced Apartments

OCTOBER 3, 2023

UK: Cornwall-based self-catering apartment collection Beach Retreats has reported a 12 per cent growth in longer stays of eight nights and more. A study run by Beach Retreats revealed a growing variety in the length of stays during 2023. 40 per cent of guests admitted to checking emails and working for part of their stay.

Concierge 52

Concierge Catering Book Events 52

Serviced Apartments

DECEMBER 15, 2022

Mansio at Th8 is a collection of contemporary, furnished serviced apartments on the beach designed to cater for families. Amenities at the development include a la carte services, a concierge with 24-hour security, a children’s pool and dedicated play area, a beachfront restaurant, and pool.

Concierge 52

Concierge Catering Marketing 52

Hotel Owner

JULY 15, 2024

As a result, hotels that welcome pets are not just catering to a niche market but responding to a broad and growing demand. As more travellers seek pet-friendly options, hotels that cater to this demand can differentiate themselves and attract more bookings.

Catering 52

Catering Concierge Guest Satisfaction Training 52

Les Roches

DECEMBER 27, 2023

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. Introduction In today’s service-oriented world, exceptional guest services are essential.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Serviced Apartments

JANUARY 27, 2023

Claiming to be the first luxury hospitality brand to offer fully furnished leases with all utilities included, along with its dedicated concierge service and guest support, onefinestay’s new collection will be the first of its kind in the Big Apple. From £75,000 per 30 nights. From £58,140 per 30 nights.

Concierge 52

Concierge Housekeeping Catering Marketing 52

InnQuest

JUNE 8, 2023

Gone are those days when a friendly concierge staff was the peak of personalized service. By analyzing data from various sources (online behaviour, social media interactions, and previous purchases), automation AI helps hoteliers create highly personalized offers that cater to specific guest preferences.

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135