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Responsibilities extend to cooperating with housekeeping, maintenance and other departments to address guest needs promptly and efficiently, thereby maintaining high levels of guest satisfaction. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.
This is equally important to how services delivery takes place, as customers are open to switching to their choice if they find services better catering to their needs (80% of consumers, Qubit). CompetitiveAnalysis. Other Expenses (franchise fees, marketing expenses, maintenance costs etc.). Rent and Utilities.
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