Les Roches

DECEMBER 29, 2022

In this article, we’ll cover everything you need to know to kick-start your career in food and beverage management. . What is food and beverage management? The food and beverage industry, also known as F&B, is everything from restaurants to bars to catering. Communicating with both clients and team members.

Communication 97

Communication Hospitality Management Front of House Budgeting 97

Hotelogix

OCTOBER 18, 2023

With faster service delivery for room service, dining, and other amenities, you can increase guest experience and satisfaction. Efficient Service Management: POS systems enable seamless management of different hotel services, such as room service, restaurant orders, spa bookings, and more.

POS Systems 130

POS Systems Training Guest Satisfaction Front of House 130

Les Roches

DECEMBER 27, 2023

Introduction In today’s service-oriented world, exceptional guest services are essential. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Modern Restaurant Management

NOVEMBER 11, 2019

Seamless Communication Between Properties : When staying at a hotel with multiple properties, 29 percent expect their preferences and guest profile to be easily communicated between properties. Hannah Smith, a first-year baking, pastry and culinary arts student at Wake Technical Community College in Raleigh, N.C.

Book 118

Book Reservations Communication Customer Service 118

Modern Restaurant Management

MARCH 11, 2020

. “Businesses need help navigating the digital shift in commerce, whether that’s utilizing new payment methods, leveraging actionable data or taking advantage of new mediums to communicate with their customers,” stated Zach Hyman, Co-Founder of SpotOn. I know catering companies across the country are really going to benefit.”

Procurement 154

Procurement Marketing Scheduling Events 154

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

Training 52

Training Customer Service Communication Guest Satisfaction 52

SiteMinder

MAY 8, 2024

These apps integrate functionalities like online booking, check-in/out processes, room service management, and guest feedback into one accessible platform. In today’s competitive market, leveraging such apps can significantly improve the quality of service and operational success of your hotel. Improved guest experience.

Guest Satisfaction 52

Guest Satisfaction Book Demo Reservations 52