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The Revolution of Loyalty: The Punch Card Goes Digital

Modern Restaurant Management

The digital landscape serves as a portal to grasp individual preferences and anticipate guest needs. Tailored Offers : When communicating with customers, consider their preferences, purchase history, and behavior. Connect with Customers : Implementing loyalty programs provides a direct line of communication with your customers.

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Hotel Market Segmentation Guide- Key to Your Hotel's Growth

Hotelogix

The secret often lies in their ability to master market segmentation - a strategy that's becoming increasingly crucial in today's diverse hospitality landscape.  With this comprehensive understanding of your guest segments, you can develop targeted service offerings that cater to their specific needs and preferences.

Marketing 100
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How Integrated Technologies Will Shape the Future of QSRs

Modern Restaurant Management

The not-so-simple trick is doing so while remaining committed to providing clear communications and amplifying an exceptional consumer experience at every touchpoint. The QSR landscape in the age of Covid is complicated and lacks a “one size fits all” analysis. Automated Safety.

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Are Personalized Experiences Essential for Hotel Guests?

Revenue Hub

In today’s competitive hospitality landscape, hotels must go beyond offering a comfortable stay by creating personalized guest experiences that resonate with each traveler. Today’s travelers are not just looking for a place to sleep; they are seeking experiences catering to their needs. What is Personalization in Hospitality?

Catering 106
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B2B Hotel Marketing Strategies for Building Brand Loyalty

Revenue Hub

Implementing technologies like CRM systems, AI-driven chatbots, and mobile apps allows hotels to be more accessible and responsive to business clients, catering to their needs efficiently and effectively. Personalized Marketing Strategies In the B2B hotel marketing landscape, personalization is the key to differentiation.

Marketing 103
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Aligning Sales and Revenue Management to Drive Group Sales

Revenue Hub

NB: This is an article from SalesAndCatering Subscribe to our weekly newsletter and stay up to date The merger of sales, marketing, and revenue management signifies a profound change in the commercial landscape for many hotels. Faster Group Sales Responses: A Key to Success Speed is paramount when capturing group business.

Pricing 101
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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Digital nomads place a premium on seamless experiences and prioritise convenience.

Pricing 215