Modern Restaurant Management

JANUARY 17, 2025

"This could lead to increased traffic for the operators who can be agile and adapt to consumers dietary needs, communicate to them via their preferred social/digital channels, and leverage personalized messaging where possible." This should include the role of ingredients such as protein, fiber, low/no sugar, etc.),

Catering 164

Catering Communication Magazine 164

Modern Restaurant Management

MARCH 11, 2025

The main part of our business is catering, which of course was all but dead during the pandemic. Meanwhile, email allowed for more targeted, meaningful communication, and SMS/text gave businesses a direct line to their most engaged customers. We also learned during the pandemic about the value of taking care of our good staff.

POS Systems 188

POS Systems Marketing Server Communication 188

Hotelogix

NOVEMBER 28, 2024

If you’re running vacation rentals or apartments, it should also work with platforms catering to those niches. Customization for Different Property TypesWhether you’re running a boutique hotel or holiday rentals, the system should cater to your needs. The best channel manager is easy to understand and use from day one.

Book 130

Book Property Management Reservations Pricing 130

Modern Restaurant Management

NOVEMBER 14, 2024

" Rose suggests operators should focus on better understanding and segmenting their loyalty program members to communicate their value-based menu innovations as well as new premium offerings. "They "Also, leveraging demographic data to augment loyalty programs and special offers was a critical factor in successful campaigns."

Communication 100

Communication Pricing Catering Marketing 100

Larry Mogelonsky

MARCH 31, 2025

Once these logistics are in place, we gather the full team to walk them through their roles, ensuring everyone is clear on their responsibilities and, importantly, motivated to deliver exceptional service How do you work with catering sales to deliver the results you desire? Catering sales play a pivotal role in a venue like ours.

Events 130

Events Catering Back of House Beverage Operations 130

Hotelogix

NOVEMBER 28, 2024

With this comprehensive understanding of your guest segments, you can develop targeted service offerings that cater to their specific needs and preferences. Additionally, Hotelogix facilitates dynamic pricing strategies based on market demand, helping hotels maximize revenue while catering to the unique needs of each segment.

Marketing 100

Marketing Guest Satisfaction Book Budgeting 100

STAAH

JANUARY 21, 2025

Smart Room Technology Smart technology in rooms, such as digital TVs, motion sensors, and mood lighting, will cater to tech-savvy travelers, particularly Gen Z. From marketing communications to in-room amenities, tailored experiences, such as customized welcome gifts and pre-set room preferences, will enhance guest satisfaction and loyalty.

Travel and Tourism 109

Travel and Tourism Guest Satisfaction Concierge Blog 109

Revenue Hub

DECEMBER 19, 2024

By allowing early arrivals and late departures, you cater to the varying needs of travelers, making their stay more enjoyable. Decide on the fees you will charge and ensure these are communicated transparently to guests during the booking process. Enhanced Guest Experience: Flexibility is a key factor in guest satisfaction.

Travel and Tourism 97

Travel and Tourism Article Scheduling Guest Satisfaction 97

Modern Restaurant Management

AUGUST 25, 2020

This can be similar to catering; however, the customer picks up the food rather than have it delivered. Repurpose Employees – Chick-fil-A has done a great job repurposing employees to cater to more drive-thru guests. This is also true if you have enabled two-way text communication between your restaurant and waiting customers.

Communication 197

Communication Catering Marketing Magazine 197

Modern Restaurant Management

MARCH 13, 2020

These lessons are tied into everything I do on a daily basis, especially now as I continue to lead DeliverThat’s mission as a third-party delivery service for restaurant catering. As consumers opt to stay home, brands are facing an opportunity to shift their focus to takeout and delivery, and even catering.

Catering 215

Catering Communication Definition Scheduling 215

Hotelogix

MARCH 21, 2025

Intelligent hotels are embracing AI-based communication tools at a breakneck pace, not only to wow technology-aware travelers but also to automate operations, increase revenue , and establish long-term guest loyalty. AI-driven messaging apps can handle multilingual communication, making them useful for international guests.

Guest Services 100

Guest Services Guest Satisfaction Book Training 100

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Communication 197

Communication Scheduling Sanitation Training 197

Modern Restaurant Management

NOVEMBER 10, 2020

million restaurant workers worldwide, have largely gone overlooked and ignored, which can clearly be seen by the lack of tools they have to effectively communicate and perform their jobs at the highest level. To ensure employees feel this way, it is important to keep them in the loop on all company communications, updates and goals.

Communication 197

Communication Information Training Customer Service 197

Modern Restaurant Management

JULY 8, 2024

On the data side, we analyze preferences and trends to tailor our rewards and communications to meet the individual’s needs and wants. One way to cater to a wide variety of consumers is by offering tiered membership levels, with increasing benefits and customized rewards at each level.

Communication 186

Communication Customer Service Catering Guest Satisfaction 186

InnQuest

JANUARY 5, 2023

And to be able to cater to this modernized approach, it is extremely crucial for businesses in the hospitality industry to upgrade their existing on-premise management systems to cloud-based systems. Additionally, it records all guest interactions and automates personalized communication for each guest.

Property Management 224

Property Management Book Catering Reservations 224

Modern Restaurant Management

MAY 5, 2021

For standalone restaurant locations to caterers to food halls to drive-thrus, even food co-packers and storage facilities, solar power could significantly reduce, if not altogether avoid, this problem for restaurants. Community Relations. Train your staff on how it works so they can communicate this powerful message to your customers.

Catering 231

Catering Communication Training 231

Revenue Hub

MARCH 24, 2025

Offering a range of fun group activities, from axe throwing to boat cruises, requires efficient booking and communication, which is streamlined through dedicated group sales software. If your hotel caters to families, highlight family-friendly amenities to encourage bleisure extensions with loved ones.

Workshop 75

Workshop Article Book Catering 75

SiteMinder

DECEMBER 8, 2024

A unified inbox allows you to combine all of your communications into a single view. Some inboxes may even be designed specifically for accommodation businesses and be able to unify different types of communications such as email, sms, and messaging apps. What is a unified inbox?

Communication 52

Communication Property Management Accounting Blog 52

Hotel Owner

NOVEMBER 6, 2024

If guests feel their needs are unmet, they’ll choose hotels that cater to their desires. Automated Upsell communication: Digital offers appear at key moments, creating branded interactions that align with guest preferences, freeing staff for personal service.

Communication 69

Communication Book Catering Presentation 69

Hospitality Net

SEPTEMBER 6, 2023

Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, today announced the launch of its new Managed Services division.

Catering 81

Catering Communication Marketing 81

Revenue Hub

DECEMBER 16, 2024

NB: This is an article from UpMail Subscribe to our weekly newsletter and stay up to date For hotels that cater to groups, meetings, and events, thoughtfully crafted year-end thank-you emails can leave a lasting impression and set the stage for a successful new year.

Events 103

Events Article Book Catering 103

Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

Sanitation 197

Sanitation Communication Catering Accounting 197

InnQuest

MARCH 2, 2023

In that case, you can focus on providing amenities that cater to their needs, such as a well-equipped business center or high-speed internet. By understanding your customers, you can tailor your services to better meet their needs, which will lead to increased customer satisfaction and loyalty.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

Revenue Hub

OCTOBER 16, 2023

Personalization in hospitality means tailoring your services and experiences to cater to each guest’s needs and preferences. Tailored services Customized or tailored services include spa treatments, activities, events, dining options, room service, and other things that cater to each guest’s unique needs and preferences.

Communication 109

Communication Catering Article Events 109

Modern Restaurant Management

JANUARY 2, 2025

AI is being used to identify potential investors, streamline communication and determine which candidates are most aligned with the brand’s goals. Pizzeria owners are beginning to implement AI tools on both the operational and customer-facing sides of their businesses.

Training 100

Training Customer Service Budgeting Catering 100

Modern Restaurant Management

MAY 26, 2020

Even as restaurants begin to re-open their doors, they must be prepared to cater their services, menu and digital ordering platforms to the reality that guests won’t always choose to dine-in and may opt to remain home. Valuable deals can motivate customers to try something new. Leverage multichannel messages to elevate brand awareness.

Marketing 207

Marketing Communication Catering Presentation 207

Modern Restaurant Management

JUNE 3, 2024

Tailored Offers : When communicating with customers, consider their preferences, purchase history, and behavior. Connect with Customers : Implementing loyalty programs provides a direct line of communication with your customers. A customized message resonates more with recipients, increasing the likelihood of engagement.

Communication 203

Communication Catering Marketing 203

Modern Restaurant Management

OCTOBER 11, 2021

Before you move forward with a communications strategy, it’s important to know what niche marketing is and why it’s important. Cater your communications materials to the audience you think would be most receptive. By focusing on niche marketing , your restaurant will flourish. What is Niche Marketing?

Marketing 196

Marketing Budgeting Communication Blog 196

Modern Restaurant Management

MAY 3, 2021

The not-so-simple trick is doing so while remaining committed to providing clear communications and amplifying an exceptional consumer experience at every touchpoint. The QSR landscape in the age of Covid is complicated and lacks a “one size fits all” analysis. Automated Safety.

Communication 197

Communication Kitchen Operations Information Marketing 197

InnQuest

SEPTEMBER 12, 2023

Food and Beverage Services: This department manages all dining and catering services within the hotel, including restaurants, room service, banquets, and bars. Effective communication and resolution strategies are pivotal. Offer diverse menus to cater to different tastes and dietary preferences.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Revenue Hub

NOVEMBER 29, 2024

aestro, the hotel industry’s leading Web Browser-based cloud and on-premises All-In-One property-management system, teamed with preeminent commercial strategy platform LodgIQ to improve operations, communications and business forecasting at the Olde Mill Inn in Basking Ridge, N.J.

Book 109

Book Pricing Reservations Events 109

Modern Restaurant Management

SEPTEMBER 16, 2020

Restaurants need to communicate the change in safety measures and share the experience. But for many safety is still the first concern, restaurants must make guests feel safe to enjoy the restaurants and that means communicating clearly to guests all the efforts you are taking to create a safe environment.

Marketing 234

Marketing Communication Information Reservations 234

Revenue Hub

APRIL 19, 2024

This information includes personal details, preferences, booking history, and communication logs, enabling you to deliver personalized experiences, increase guest satisfaction, and drive loyalty. It helps you understand and connect with your clients and optimize your hotel sales and catering growth.

Information 109

Information Guest Satisfaction Catering Document 109

EATER

DECEMBER 2, 2024

Try to be respectful and communicate your concerns clearly. Many restaurants offer catered carry-out holiday menus, which means you can have a full turkey dinner with fixins without navigating the cranberry-sauce-crazed grocery aisles and hectic restaurants.

Reservations 105

Reservations Book Budgeting Scheduling 105

SiteMinder

MARCH 24, 2025

.” Another integral part of Villa Varoshs success is Guest Engagement , a feature that enhances communication and personalises the guest experience. The automation options have streamlined communication, allowing us to efficiently connect with guests via email and SMS. Guest Engagement has been invaluable.

Guest Satisfaction 52

Guest Satisfaction Book Communication Information 52

Horizon Hospitality

SEPTEMBER 25, 2024

These younger members often have different priorities than their predecessors, placing greater value on experiences, social responsibility, and a sense of community. Additionally, leveraging digital platforms for marketing and communication is essential.

Catering 130

Catering Workshop Events Communication 130

Modern Restaurant Management

JULY 1, 2021

Operators can also use SMS messaging to seamlessly communicate with diners about wait times and health and safety measures, provide more details about the experience, and offer personalized perks to guests. At a basic level, guest experience platforms can leverage data to help operators facilitate better communication with their customers.

POS Systems 177

POS Systems Communication Book Server 177