Modern Restaurant Management

NOVEMBER 29, 2023

There is more to success in the competitive restaurant business than just great food and service. Cultivating a positive brand image, building customer affinity and differentiating from the competition are essential components of any forward-thinking business strategy. That’s where public relations comes in.

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Training Communication Events Marketing 197

eHotelier

JULY 24, 2024

As academics specializing in the travel, tourism and hospitality (TTH) industry, we have trained and advised dozens of companies in their journey towards sustainable businesses. TTH firms are accountable and.

Travel and Tourism 317

Travel and Tourism Accounting Training 317

eHotelier

OCTOBER 24, 2024

AI can be used to perform certain tasks in a more efficient and time-saving way, giving staff time to focus on other areas of the business as well as to optimise efficiency in things such as training, forecasting and marketing.

Customer Service 306

Customer Service Training Marketing 306

Modern Restaurant Management

SEPTEMBER 12, 2022

To maintain a healthy business and working environment, restaurant technology must enable ease and efficiency among employees and service staff as much as guests. When teams can utilize modern applications to run an efficient business and better understand and cater to patrons, then technology can become a valuable asset, not a hindrance.

Catering 212

Catering POS Systems Accounting Training 212

Modern Restaurant Management

OCTOBER 31, 2023

The way you train your employees to clean, disinfect and sanitize in the restaurant is a crucial step in avoiding the spread of bacteria and viruses. Read on for the top four things to know to get your business ready to take on cold and flu season. Similarly, the tools that your employees have at their disposal are just as essential.

Sanitation 189

Sanitation Training Marketing 189

Hotelogix

DECEMBER 19, 2024

This is what hotel business intelligence software accomplishes. This guide will explore how hotel business intelligence operates, why it matters, and how it can boost your hotel management. Understanding Hotel Business Intelligence Hotels create vast amounts of data. Hotel business intelligence steps in to address this question.

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Maintenance Training Pricing Book 100

eHotelier

NOVEMBER 2, 2023

This team's ability to effectively manage areas like human resources, finance, revenue management, marketing, and operations can make the difference between a thriving business and one that merely exists. In the hospitality industry, a hotel's success often hinges on the strength of its leadership team.

Marketing 243

Marketing Training 243

eHotelier

MAY 29, 2024

Since it’s inception in 2019, Radisson Academy has expanded its offer to +2,500 training programs and has become a cornerstone of both employee development and enabling strategic business success.

Training 130

Training 130

eHotelier

JULY 8, 2024

Training your hotel reception on the best practices for early check-ins and late checkouts can help them recognize the hotel’s business goals and encourage guests to leave positive reviews.

Training 278

Training 278

Modern Restaurant Management

MAY 1, 2023

Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. While many restaurant owners may not think they need to worry about cyber attacks, the reality is that no business is immune.

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POS Systems Information Customer Service Budgeting 203

7 Shifts

NOVEMBER 14, 2024

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

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Training POS Systems Server Customer Service 78

Hotelogix

NOVEMBER 28, 2024

Managing bookings across multiple channels has become a core part of running a successful hospitality business. Read more on Best Online Travel Agencies   for your Hotel User-Friendly DesignHoteliers and staff shouldn’t need weeks of training. Pay attention to the results seen by other businesses in your sector.

Book 130

Book Property Management Reservations Pricing 130

Hospitality Magazine

OCTOBER 22, 2024

Working in hospitality, there can be seemingly endless tasks that need to be completed from recruitment and training to menu development, marketing, and strategic planning. The ethos paid off with the business now running outposts interstate and internationally, with many customers supporting the business since day dot.

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Strategic Planning Presentation Training Magazine 130

7 Shifts

DECEMBER 18, 2023

But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. These tools can help you start spending more time doing what you love and growing your business for the future. This gives your team more time to improve your business strategy.

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POS Systems Scheduling Reservations Communication 158

Hospitality Magazine

JULY 5, 2023

The worker, who was engaged in a commercial cookery apprenticeship at Good Thanks from age 17 to 20 from 2019 to 2022, requested assistance from the Ombudsman after they were not paid for time spent training. “A court can order a business to pay penalties in addition to back-paying workers.”

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Training Magazine 246

Hospitality Magazine

DECEMBER 5, 2022

The NSW Government is already providing significant support to entice people to join the industry or upskill, through a variety of free short training courses. AHA NSW Director of Liquor and Policing John Green said pubs in both regional and urban areas of NSW were desperate for workers as the busy festive season approached.

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Training Concierge Information Magazine 246

Modern Restaurant Management

NOVEMBER 22, 2024

Seasonal hires can have an outsized impact on how a restaurant fares during a busy period. Whether the business has just staffed up for the holidays or experiences their busy period at a different time of the year, investing in seasonal talent is a crucial part of labor strategy year-round.

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Scheduling Training Budgeting Communication 175

Modern Restaurant Management

OCTOBER 5, 2023

As a business owner, ensuring the proper sanitation of your commercial ice machines and refrigeration units is critical for maintaining a safe and healthy environment for your customers and employees. It's important to show your employees the consequences of poor sanitation, such as health risks and lost business.

Sanitation 196

Sanitation Scheduling Training Workshop 196

Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors. Empowering Employees with the Right Tools and Training.

Back of House 230

Back of House Training Front of House Scheduling 230

Modern Restaurant Management

SEPTEMBER 19, 2022

The restaurant industry has been hit hard by the pandemic, but many businesses are beginning to bounce back. To offer operators more support than before, we introduced new technology, prioritized omnichannel strategies, implemented a more personalized training and operations system, and adjusted our franchisee support.

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Training Communication Pricing Marketing 211

eHotelier

SEPTEMBER 25, 2024

As we begin to ask questions specific to the hotel sales team – their strategy, tactics, sales initiatives, business development, client engagement, etc – it becomes quite apparent how “high-touch” the sales discipline is in today’s environment which often includes reduced staffing, loss of legacy talent, and the increased absence of training and corporate (..)

Business Development 203

Business Development Training 203

InnQuest

MARCH 2, 2023

Hotel management is a complex and challenging task requiring business acumen and customer service skills. For example, your target market is mainly business travelers. In that case, you can focus on providing amenities that cater to their needs, such as a well-equipped business center or high-speed internet.

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Customer Service Training Guest Satisfaction Pricing 224

Modern Restaurant Management

OCTOBER 17, 2024

Many insurers have pulled out of the restaurant industry entirely, and some remaining insurers have greatly pulled back on the lines of business they write. Understanding Restaurant Safety Restaurants are fast-paced operations and any safety vulnerability can quickly derail business.

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Training Events Maintenance Document 167

Hospitality Magazine

SEPTEMBER 16, 2024

From cyber security, tipping, and payment solutions to financial wellbeing, practical business advice, and produce price tracking, technology innovators are helping each part of the industry run more effectively and efficiently. Such instances are creating a high demand for training and understanding around cyber threats.

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Pricing POS Systems Training Budgeting 231

Modern Restaurant Management

DECEMBER 27, 2022

Technology can boost business operations in a variety of ways. Luckily, tech solutions have become more affordable and accessible for food businesses of all sizes and budgets, allowing them to increase transparency, accuracy, safety, and quality. . Train Differently (and Better) than Ever Before. Overcome Ongoing Challenges.

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Training Budgeting Accounting Pricing 226

Hospitality Magazine

JANUARY 23, 2023

Chef Stephen Nairn is very good at business planning, communication and problem-solving. I am learning organisational and training skills from Sam Chee. His training process for young chefs is so meticulous, which is a big help in creating confident workers.

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Training Communication Presentation Magazine 246

Modern Restaurant Management

NOVEMBER 12, 2024

2024 disasters like Hurricanes Helene and Milton are strong examples of how catastrophic weather can be, leaving businesses devastated and communities with billions in damages. For this reason, restaurants must make severe weather preparedness a key component of their operation strategy and staff training.

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Training Communication Information Events 186

Modern Restaurant Management

JANUARY 19, 2024

As a restaurant manager or owner, you are aware of the dangers fire presents to your business. Keeping Your Restaurant Safe From training your staff, to maintaining the establishment, many safety measures exist to prevent a fire from happening at your restaurant. Train your staff properly on the cleaning of the establishment.

Maintenance 189

Maintenance Training Presentation Information 189

Hospitality Magazine

SEPTEMBER 2, 2024

It’s the question Shirley Yeung and Pippa Canavan asked themselves after attending multiple tastings or trainings where they were the only women. The team’s first event was a fundraiser in 2021, which kicked off a steady stream of popular talks, bar takeovers and training sessions. Why aren’t the woman showing up?

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Training Events Magazine 243

Modern Restaurant Management

FEBRUARY 22, 2023

For many, recruiting is a skill they’re not trained on and just one of a hundred tasks occupying their work day. Since the pandemic, businesses have had to cut staff to save costs, which has made hiring even more challenging. This negatively impacts the customer experience which leads to poor reviews and lack of repeat business.

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Training Scheduling Customer Service Pricing 208

Hospitality Net

OCTOBER 24, 2024

Women professionals are prominent throughout the business travel industry, but GBTA research suggests there are still gaps in gender equity as they are still less likely to be in senior executive positions than men. When it comes to women as business travelers, they highly value traveling for work to achieve their goals.

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Training 97

Modern Restaurant Management

NOVEMBER 8, 2022

Inadequate training. Businesses may skimp on the length and depth of training programs in the rush to hire. Some enterprises may not have a formal training program; instead, they may require the new employee to shadow a more experienced colleague. Exhaustion from overwork.

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Training Server Accounting Marketing 201

InnQuest

AUGUST 2, 2023

Hotel chains and properties dealing with sensitive customer information, financial transactions and confidential business data, have become prime targets for cyber threats. Employee Education and Training One of the most critical aspects of cybersecurity is ensuring that hotel staff are well-informed and trained.

Hospitality Management 222

Hospitality Management Information Vendor Management Training 222

InnQuest

APRIL 3, 2023

Streamlining Processes Through Integrations Implementing a streamlined business process can improve efficiency, reduce downtime, and extend the life of hotel assets. Treating customers like kings by providing personalized and exceptional service can lead to repeat business, positive reviews, and increased revenue.

Training 222

Training Property Management Special Events Guest Satisfaction 222

Modern Restaurant Management

SEPTEMBER 8, 2023

Restaurants and other food businesses must prioritize building and maintaining a strong food safety culture to mitigate these risks. By leveraging AI technologies and other digital tools, food businesses can strengthen their food safety practices and improve overall operational efficiency.

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Communication Training Accounting Information 208

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. To increase order accuracy, your restaurant should: Prioritize training. When restaurants are short-staffed, training may become an afterthought, as other high-priority tasks loom. Even when things are hectic, training must remain a priority.

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Training Communication Customer Service Accounting 225

Modern Restaurant Management

OCTOBER 4, 2024

Nearly half of restaurants fail in their fifth year of business. That’s part of the price of doing business – especially when you own multiple restaurants. Know Everything about Your Potential Location You want to be in a high-traffic area and the business should have a great ingress and egress for customers.

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Training Communication Pricing Marketing 167