eHotelier

MARCH 12, 2023

RoomRaccoon, a leading hotel management software company, has announced Kristine Kruger as Customer Training Specialist. She will be responsible for enhancing the company’s customer training program and ensuring that every property that uses RoomRaccoon can thrive and exceed its business goals.

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Training 130

Hospitality Magazine

OCTOBER 22, 2024

Working in hospitality, there can be seemingly endless tasks that need to be completed from recruitment and training to menu development, marketing, and strategic planning. The ethos paid off with the business now running outposts interstate and internationally, with many customers supporting the business since day dot.

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Strategic Planning Presentation Training Magazine 130

7 Shifts

SEPTEMBER 3, 2024

That’s where training comes in — and when developing training programs, it’s important to remember what employees prefer. The preferred length of training time is between one and two weeks, with 46.6 But we can say with certainty that employees do not want their training period to last more than two weeks.

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Boutique Hotel News

OCTOBER 20, 2022

Spain: Barcelona-based hotel management software Amenitiz has acquired French firm Ododo, an online training platform for hotel operators. Now, the group has purchased Ododo, an online tool for hoteliers to train their teams on direct booking strategies. In April, Amenitiz raised more than €27 million in a Series A funding round.

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Training Book Events 130

Hotel Business

NOVEMBER 12, 2024

an online product training course with new content, role-based lesson plans and more efficient content production times. Stayntouch PMS offers a user-friendly interface that simplifies onboarding, allowing staff to become fully trained in just two days, or 1.5 training tool appeared first on hotelbusiness.com.

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Training Document Property Management Back of House 59

Service that Sells

MARCH 4, 2024

Training Your Kitchen Employees Need Training is key to ensuring your kitchen employees can handle the pressure that comes with working in a restaurant. Kitchen employee training must cover a wide variety of topics. Kitchen employees should take the same HR training as the rest of your staff.

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Training Front of House Guest Services 83

eHotelier

AUGUST 3, 2023

In today's highly competitive market with limited staff resources, delivering exceptional guest satisfaction is crucial for the success of any hotel business.

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Guest Satisfaction Training Marketing 246

Modern Restaurant Management

MARCH 24, 2023

Without this assurance, gluten-free consumers are likely to take their business elsewhere – or, worse yet, leave negative reviews on popular dining apps. It is also important to train customer-facing staff on the correct etiquette for interacting with guests who disclose that they are gluten-free.

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Training Front of House Communication Presentation 179

Modern Restaurant Management

NOVEMBER 15, 2021

More specifically, automation best practices can ease training requirements and reduce manual tasks, helping restaurants thrive in a challenging environment. Streamline Employee Onboarding and Training. The pandemic forced many restaurants to rethink their business models and operational practices. Change for the Better.

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Training Front of House Back of House Scheduling 195

Hospitality Magazine

NOVEMBER 13, 2024

Hospitality and business peak industry bodies have united for the first time to release RespectInHospitality, a microsite with resources, training and templates for hospitality businesses. AHA NSW already has available to its members a comprehensive suite of resources and training when it comes to protecting venue staff.

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Training Catering Magazine 239

Hospitality Net

APRIL 14, 2023

Are you a “train-bragger”? If you travel regularly for business, you may already be one – and if you are a corporate travel manager, you will certainly want more of your colleagues to be one, according to Liz Emmott, Global Distribution Director at Trainline Partner Solutions.

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Training 54

Lodging Magazine

JULY 12, 2024

WASHINGTON—American Hotel & Lodging Association (AHLA) Interim President and CEO Kevin Carey released the following statement regarding the introduction of the Human Trafficking Awareness Training Recognition Act, which requires the Department of Homeland Security (DHS) to establish a certification program for businesses that train their employees (..)

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Training Magazine 58

Modern Restaurant Management

NOVEMBER 29, 2023

There is more to success in the competitive restaurant business than just great food and service. Cultivating a positive brand image, building customer affinity and differentiating from the competition are essential components of any forward-thinking business strategy. That’s where public relations comes in.

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Training Communication Events Marketing 197

Service that Sells

SEPTEMBER 11, 2023

If you only state a simple policy without making your standards clear, your staff could interpret things their own way or think that they can get away with technicalities when they’re busy instead of delivering truly great service. Our restaurant service training follows the Service That Sells!

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Training Server Communication 85

Modern Restaurant Management

MARCH 9, 2023

Though businesses in the hospitality industry provide a fun and relaxed atmosphere for clientele to briefly escape their everyday routines, it’s also their responsibility to keep their patrons safe. There are a variety of laws and regulations that could impact a business in relation to service of alcoholic beverages.

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Training Information Server Definition 180

eHotelier

OCTOBER 24, 2024

AI can be used to perform certain tasks in a more efficient and time-saving way, giving staff time to focus on other areas of the business as well as to optimise efficiency in things such as training, forecasting and marketing.

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Customer Service Training Marketing 306

Modern Restaurant Management

OCTOBER 31, 2023

The way you train your employees to clean, disinfect and sanitize in the restaurant is a crucial step in avoiding the spread of bacteria and viruses. Read on for the top four things to know to get your business ready to take on cold and flu season. Similarly, the tools that your employees have at their disposal are just as essential.

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Sanitation Training Marketing 189

7 Shifts

APRIL 7, 2021

After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly. These actions called for creating different ways to train employees based on certain aspects of the job.

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Training Information Scheduling Customer Service 148

Modern Restaurant Management

OCTOBER 23, 2020

With a thorough and well thought out training plan. It’s easy to rush training and skip past essential topics when you’re short-staffed or in your busy season or during the pandemic, but investing time in training can save you time and earn your business more money in the long run. Continuous Training.

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Communication Training Customer Service Server 178

Hospitality Net

MAY 29, 2024

Since it’s inception in 2019, Radisson Academy has expanded its offer to +2,500 training programs and has become a cornerstone of both employee development and enabling strategic business success.

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Training 97

Revfine

NOVEMBER 17, 2023

Proper training is vital in the hospitality industry. In a dynamic and increasingly competitive business landscape, no role is so minor that quality training can't impact your business's success. For those contemplating a career in hospitality, completing a training course can be a big advantage.

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Training Article 52

The Restaurant Times

JANUARY 28, 2022

If you are in the restaurant business, you must know that its service quality primarily depends on its staff. One of the best ways to answer the question is efficient staff training. A well-trained staff saves a restaurant both time and money, which eventually leads to higher profitability. billion in 2018. Safe Food Handling.

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Training Customer Service Blog Marketing 52

Hospitality Net

OCTOBER 24, 2024

Women professionals are prominent throughout the business travel industry, but GBTA research suggests there are still gaps in gender equity as they are still less likely to be in senior executive positions than men. When it comes to women as business travelers, they highly value traveling for work to achieve their goals.

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Training 76

Service that Sells

NOVEMBER 6, 2023

There are a few cold hard truths in the restaurant business. The first obstacle may be convincing your team members that they are in the sales business and that soft selling is one of the ways they can deliver exceptional service. Prepare for your training session by comparing two typical guest checks in your restaurant.

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Server Training 67

Service that Sells

JULY 17, 2023

Focusing a restaurant training program on the Art of Caring Behavior will lead to improved service and increased guest loyalty. And it’s what separates the winners from the losers in bar and restaurant business. Our restaurant service training follows the Service That Sells! What’s Caring Behavior?

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Server Training Presentation 84

Service that Sells

OCTOBER 31, 2022

But if you wait until the busy season to train your waitstaff on wine and champagne sales, you might just miss out. Jump-start your sales today with these waitstaff training ideas: Train your staff to plant the seed for wine and champagne sales when taking reservations during the holiday season. Click here to learn more.

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Server Training Reservations 88

Hotel Owner

MAY 26, 2023

English Lakes Hotels Resorts and Venues has announced its line managers have been sent on a training course in mental health awareness to improve their skills and better support their teams.

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Training Communication 105

SiteMinder

JANUARY 10, 2024

What is hotel training? Hotel training is a custom program designed to give a hotel team the knowledge and skills they need to operate and grow a hotel business. Hotels are uniquely diverse businesses that demand a wide range of skills. This makes training in hotel industry businesses absolutely key to your success.

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Training Customer Service Communication Housekeeping 59

Hotel Owner

JUNE 26, 2023

New Starters undergo a 90-day induction period, with the first two days being spent in The Academy having inductions to the business, our values, and their role. Depending on their job role, there are a mix of mandatory and recommended training options.

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Training Accounting Presentation 111

Synergy Suite

JANUARY 10, 2023

It’s no secret that running a great restaurant requires great employees, and that the best employees benefit from the best restaurant training. A quality, standardized restaurant training program is an absolutely vital part of any successful multi-location restaurant business.

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Training Document Communication Customer Service 52

7 Shifts

AUGUST 19, 2020

Particularly as the impact of COVID-19 has devastated businesses, with an estimated 5 million (? The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. The restaurant industry has a reputation for high staff turnover. 2018 saw a record high 74.9%

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Training POS Systems Communication Document 148

Hotel Business

AUGUST 10, 2023

The AHLA Foundation has revealed that foundation-funded human trafficking awareness trainings have been completed more than one million times by hotel employees across the industry. The hospitality industry is uniquely positioned to disrupt human trafficking, and employee trainings play a critical role in prevention efforts.

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Training 98

Larry Mogelonsky

SEPTEMBER 13, 2023

Therefore, the business case for fitness-oriented branding requires different factors to make it worthwhile. A simple way to think about this would be like comparing the human knee to a train chugging a track with two rails.

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eHotelier

NOVEMBER 2, 2023

This team's ability to effectively manage areas like human resources, finance, revenue management, marketing, and operations can make the difference between a thriving business and one that merely exists. In the hospitality industry, a hotel's success often hinges on the strength of its leadership team.

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Marketing Training 243

Hotel Owner

OCTOBER 23, 2023

The academy launched last September and has delivered a series of training, projects and mentorships to staff at its hotels through a 12-month course. The Eden Hotel Group has celebrated the first graduates from its Thrive leadership academy.

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Training Workshop Marketing 98

eHotelier

JULY 24, 2024

As academics specializing in the travel, tourism and hospitality (TTH) industry, we have trained and advised dozens of companies in their journey towards sustainable businesses. TTH firms are accountable and.

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Travel and Tourism Accounting Training 317

EATER

SEPTEMBER 6, 2023

Courtney Johnson and Sam Rollins are currently in training. Behind the towering displays and the theatrical cheese-cutting competitions, this is why Johnson, Rollins, and other cheesemongers get into the business. They’re meeting with a team of coaches to finesse their routines.

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Training Presentation 139