Modern Restaurant Management

MARCH 9, 2023

Though businesses in the hospitality industry provide a fun and relaxed atmosphere for clientele to briefly escape their everyday routines, it’s also their responsibility to keep their patrons safe. There are a variety of laws and regulations that could impact a business in relation to service of alcoholic beverages.

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Training Information Server Definition 180

Modern Restaurant Management

OCTOBER 23, 2020

With a thorough and well thought out training plan. It’s easy to rush training and skip past essential topics when you’re short-staffed or in your busy season or during the pandemic, but investing time in training can save you time and earn your business more money in the long run. Continuous Training.

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Communication Training Customer Service Server 178

Revenue Hub

NOVEMBER 16, 2023

NB: This is an article from Kennedy Training Network Subscribe to our weekly newsletter and stay up to date Surely, meeting these standards is important, and therefore it is essential that all staff are well-versed in the requirements. For example, when traveling for business, I generally order room service.

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Training Server Workshop Presentation 97

7 Shifts

DECEMBER 18, 2023

But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. These tools can help you start spending more time doing what you love and growing your business for the future.

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POS Systems Scheduling Reservations Communication 158

7 Shifts

AUGUST 19, 2020

Particularly as the impact of COVID-19 has devastated businesses, with an estimated 5 million (? The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. The restaurant industry has a reputation for high staff turnover. 2018 saw a record high 74.9%

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Training POS Systems Communication Document 148

Service that Sells

JULY 11, 2022

Tommy Lasorda was talking about baseball when he said that famous quote, but the logic behind it applies to the restaurant business, too. Simple — it’s training. The same is true in the restaurant business. Your restaurant training program has a direct impact on guest satisfaction, service, and sales.

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Training Server Guest Satisfaction 52

Modern Restaurant Management

JULY 5, 2022

I am Short Servers AND I am Getting a lot of Complaints! I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated. For a lot of my clients, it meant that one server worked a station of four to five tables.

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Server Training Article Pricing 187

Synergy Suite

DECEMBER 22, 2022

While it may seem like something that gets put on the back burner, training your staff should be at the forefront of your mind if you own or manage a restaurant. While at first restaurant training may not seem to directly correlate with increasing sales and revenue, keep in mind that the staff and servers are the first customer touchpoint. .

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Training Document Information Server 52

NCC USA

MARCH 20, 2023

The dust is beginning to settle from the busy season between November and February. But as Mother’s Day gets closer, you know you need to get your employees trained on your POS system. Here we will go over four reasons why it is vital to establish impactful training and retraining on restaurant POS use.

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Training POS Systems Server Customer Service 52

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. RECOMMENDED READING: Restaurant Hiring: Navigating the Labor Shortage Invest in onboarding and training Once you find a candidate who ticks all the boxes, you want to get them up to speed as soon as possible.

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Training Front of House Budgeting Scheduling 78

7 Shifts

FEBRUARY 7, 2024

The restaurant tech industry is growing, with software and services designed to streamline almost every aspect of your business. Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times).

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POS Systems Scheduling Front of House Accounting 125

Synergy Suite

JANUARY 11, 2023

Creating a training manual will be a completely different process from one organization to the next. Your restaurant training manual is often the very first real exposure a new employee has with your brand and organization, so it should be developed and delivered with consideration and care. Why a Restaurant Training Manual Is Vital.

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Training Information Document Customer Service 52

Modern Restaurant Management

JUNE 8, 2020

As restaurants slowly begin reopening, things remain far from “business as usual.” ” The COVID-19 pandemic has changed the way businesses operate, and the restaurant industry is now learning to navigate this “new normal.” Train Employees Regularly. Don’t Let Employees Work When Sick.

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Information Training Sanitation Server 202

Modern Restaurant Management

JULY 18, 2023

Restaurant customers are back, with many restaurants reporting business close to pre-pandemic levels. The Server’s Greeting Many restaurants train their servers to greet a new table within one minute of their being seated. It’s one of those make-or-break situations for a server, a manager and their employer.

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Server Training Reservations 167

Hotelogix

OCTOBER 24, 2024

Not only this, a Hotel PMS plays a crucial role when it comes to helping you with all crucial business-related data, otherwise known as KPIs. Hotel night audit evaluates and closes daily cash flow into and out of the hotel’s account and it ensures the rollover from one business day to the next day. Book a Demo with Hotelogix

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Book Server Reservations Property Management 130

Service that Sells

JANUARY 16, 2023

In the restaurant business, service and sales go hand in hand. The problem is that many restaurant servers are afraid to “sell.” The goal of your waitstaff sales training program should focus on how increasing sales benefits the guest, not just the restaurant. 3 Elements of a Successful Waitstaff Sales Training Program.

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Server Training 71

Synergy Suite

JANUARY 21, 2023

In this article, we’ll discuss all the major questions surrounding food safety training for restaurant employees, so you can have a proper and complete food safety training program in your food business. What is Food Safety Training? Why is Food Safety Training Important?

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Training Presentation Document Information 52

Modern Restaurant Management

SEPTEMBER 4, 2024

Operating a restaurant is more than managing a business; it’s about building a vibrant community and fostering a sense of family where every day brings fresh challenges and opportunities. Whether handling a busy shift or tackling unexpected issues, working side by side with your crew demonstrates that you value their contributions.

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Server Training 175

7 Shifts

DECEMBER 18, 2023

But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. These tools can help you start spending more time doing what you love and growing your business for the future.

POS Systems 78

POS Systems Scheduling Reservations Communication 78

Service that Sells

MARCH 27, 2023

Training your waitstaff on the art of serving kids is critical to guest satisfaction and loyalty. Train on “Kid Focus” Train your servers to have a “kid focus.” And servers should always put lids on drinks (or regret it later). 2) Watch your own step. Click here to learn more. The post Time Out!

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Server Training Guest Satisfaction 94

Synergy Suite

NOVEMBER 18, 2022

Soft skills might barely be mentioned in your restaurant’s training program and may not even be covered at all. If you plan on implementing soft skills training (strongly recommended), it’s best to start with management first. . Why Is It Important to Train Managers and Employees on Soft Skills? Professionalism.

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Training Server Communication Scheduling 52

The Restaurant Times

DECEMBER 28, 2021

Hence, it is now imperative to train your new bar staff to comply with COVID-19 protocols and keep the drinks flowing. . According to the National Restaurant Association, over 110,000 restaurants and bars closed for business in the United States in 2020. 4 Ways To Train Your New Bar Staff For COVID-Appropriate Etiquette.

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Training Sanitation POS Systems Communication 52

Modern Restaurant Management

JANUARY 30, 2024

There’s an art to scaling any small business intelligently. Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates.

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Cost Reduction Server Training Customer Service 203

7 Shifts

AUGUST 16, 2024

Restaurant management is one of the best pathways for servers and hosts looking to make the next step in their hospitality careers. an hour or $54,962 annually, 35% higher than the average server wage. There are a few parts of the business that a manger doesn’t have an impact on. As of 2024, they make around $26.42

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Server Customer Service Training Communication 78

Modern Restaurant Management

JUNE 28, 2021

In my last article I talked about how busy our restaurants will be. Training, Training, Training … Making Current Staff and Managers Better. ” We waited (with others) and no one – not a host, server, bartender or owner – came to the front. That was only a few weeks ago and we are now there.

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Server Reservations Sanitation Training 186

Modern Restaurant Management

MARCH 27, 2024

Attracting new customers is important to every business owner. Satisfied customers are more likely to generate positive feedback and referral business. It may take a moment out of a busy day, but the results of that gesture can be extremely valuable the next time those customers are deciding on where to dine.

Customer Service 189

Customer Service Server Presentation Marketing 189

7 Shifts

SEPTEMBER 9, 2024

Hiring and retaining staff has always been a challenge for businesses in the food industry. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. Leadership training should focus on communication, conflict resolution, and team-building.

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Training Scheduling Server Communication 134

7 Shifts

OCTOBER 12, 2022

Servers, sometimes other FOH staff. Incentivizes servers. Takes away a considerable portion of server's share requiring higher hourly wages. Servers, other FOH staff. A fair and formal way to divide tips amongst servers and other staff. All servers or cashiers, other FOH staff. Tip Out Methods and Systems.

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Server Back of House POS Systems Customer Service 146

Synergy Suite

JANUARY 12, 2023

Understanding how to best train new employees (and provide ongoing training to those with longer tenure) can feel like an endless buffet. But the good news about restaurant training is that just like building your menu, you can make your own training mix for best impact. Methods for Training Employees in Restaurants.

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Training Information Scheduling Definition 52

Service that Sells

MARCH 13, 2023

Here are a few ideas to get you started: Restaurant sales training focused on add-on sales and upselling are key components of generating “One-Two Traffic.” When adding on and upselling, servers should always be polite, not pushy. Also called suggestive selling, the practice is perceived by guests as attentive and better service.

Marketing 84

Marketing Server Training Blog 84

Lithos POS

APRIL 23, 2023

Cloud-based kitchen management software The cloud-based kitchen management software works with the help of servers. You can also manage your business without the need for an internet connection and can be synced when the internet connection is restored. Cloud-based software helps you to manage your business as it grows.

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Training Scheduling Server Blog 40

Larry Mogelonsky

SEPTEMBER 27, 2023

Newer tech pieces like contextual digital signage are helping address this challenge in a labor-light answer, but you still need every at-bat to get those hits in – that is, to maximize revenue per guest – with the cross-training of your server team a great way to build that ancillary spend.

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Concierge Server Training Download 100

Modern Restaurant Management

MARCH 29, 2021

Otherwise, their “clocking out time” can also include having a smoke, eating, flirting with a server, generally dragging feet. An employee can be a server and a server trainer in one day, making $2 more an hour more as the trainer. Now, the asterisk applies to seasonal businesses.

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POS Systems Server Scheduling Training 208

Modern Restaurant Management

DECEMBER 23, 2021

While businesses in the hospitality industry provide a fun and relaxed atmosphere for clientele to briefly escape their everyday routines, it’s also their responsibility to keep their patrons safe. There are a variety of laws and regulations that could impact a business in relation to service of alcoholic beverages.

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Training Server Information 212

Hotelogix

SEPTEMBER 12, 2024

They are also responsible for strategic planning to ensure the success of a hotel business. to make key business decisions. to make key business decisions. It updates in real-time, is highly secure, and reduces IT costs by eliminating the need for on-site servers.

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Property Management Housekeeping Maintenance Server 130

7 Shifts

AUGUST 20, 2024

Implementing online reservations, optimizing your dining area’s layout, and training staff about efficient practices are some strategies you should apply in your restaurant. Well-trained staff can provide faster service, clear tables quickly, and create a more pleasant dining experience for your guests.

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Reservations Server Training POS Systems 88

Modern Restaurant Management

FEBRUARY 7, 2023

Offering increased visibility for brands and expanding the pool of customers restaurants are able to reach, the dynamic services these apps provide are essential for owners and operators competing for relevance and market share in a rapidly shifting landscape of business models utilizing SaaS technology.

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Training POS Systems Strategic Planning Back of House 196