7 Shifts

DECEMBER 18, 2023

But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. These tools can help you start spending more time doing what you love and growing your business for the future. Leading reservation-tracking apps include OpenTable, Tock, and Resy.

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POS Systems Scheduling Reservations Communication 158

Modern Restaurant Management

MARCH 9, 2023

Though businesses in the hospitality industry provide a fun and relaxed atmosphere for clientele to briefly escape their everyday routines, it’s also their responsibility to keep their patrons safe. There are a variety of laws and regulations that could impact a business in relation to service of alcoholic beverages.

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Training Information Server Definition 180

Modern Restaurant Management

MARCH 13, 2020

So the best way for restaurants to remain relevant, stay in business and stay connected to their customers is to increase delivery and pick up orders. Have the servers leave the drinks at the front of the table and let guests grab them after the server has stood up. In today's world, safety is the third leg of the stool.

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Server Reservations Communication Presentation 199

7 Shifts

JUNE 28, 2023

With expansion on the horizon, Chulita turned to 7shifts to help them manage their growing business. Chulita doesn't have traditional managers, but lead servers with different managerial responsibilities. Tara Edie, for example, is a Lead Server who also runs PR and Marketing for the brand.

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Server Front of House Scheduling Communication 78

7 Shifts

FEBRUARY 7, 2024

The restaurant tech industry is growing, with software and services designed to streamline almost every aspect of your business. Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times).

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POS Systems Scheduling Front of House Accounting 125

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. QR scams have become particularly prevalent after the onset of the pandemic.

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Information Accounting Download Server 189

Modern Restaurant Management

DECEMBER 5, 2023

By implementing a QR Code at-table, two-way ordering system, servers can wait on more tables, increase their tips, and spend more one-on-one time with guests. At-table ordering frees up servers to spend more quality time with guests, who value the added attention.

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Server Download Catering Communication 197

Modern Restaurant Management

JANUARY 17, 2023

First, by moving the distant central terminal to the palm of the server's hand, waitstaff can transmit orders to the kitchen or bar and accept payment directly from the table. That lets servers find a better balance between tableside hospitality and administrative tasks. That's the power of real-time data.

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Server Budgeting 186

7 Shifts

DECEMBER 18, 2023

But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. These tools can help you start spending more time doing what you love and growing your business for the future. Leading reservation-tracking apps include OpenTable, Tock, and Resy.

POS Systems 78

POS Systems Scheduling Reservations Communication 78

Lithos POS

OCTOBER 27, 2023

In the fast-paced world of business, maintaining flexibility and efficiency is essential, and choosing an appropriate point-of-sale (POS) software is essential. It helps businesses to simplify and manage their business seamlessly. This ensures that when the internet fails, your business is not stuck.

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POS Systems Blog Server Budgeting 52

Modern Restaurant Management

JUNE 8, 2020

As restaurants slowly begin reopening, things remain far from “business as usual.” ” The COVID-19 pandemic has changed the way businesses operate, and the restaurant industry is now learning to navigate this “new normal.” Restaurants nationwide have been hit hard by the COVID-19 pandemic. No exceptions!

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Information Training Sanitation Server 202

7 Shifts

OCTOBER 20, 2021

Here are six ways that 7shifts users run reports that help them run smarter businesses. With an integrated POS, you can pull in actual sales numbers for an up-to-date look at how your business is performing. Track your entire business at once with Operations Overview. Understand how close your projections are to actuals.

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Scheduling Budgeting Back of House Server 167

Modern Restaurant Management

JULY 5, 2022

I am Short Servers AND I am Getting a lot of Complaints! I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated. For a lot of my clients, it meant that one server worked a station of four to five tables.

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Server Training Article Pricing 187

Modern Restaurant Management

OCTOBER 1, 2024

Moreover, a KDS helps prep stations focus on one task at a time, while managers can instantly identify which servers need assistance to turn tables or bar seats faster. The bartender's role becomes more holistic, helping out like a server, food runner, or busser while managing their primary duties. Or all tools on one platform?

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Server Communication Events Marketing 179

Modern Restaurant Management

JULY 18, 2023

Restaurant customers are back, with many restaurants reporting business close to pre-pandemic levels. The Server’s Greeting Many restaurants train their servers to greet a new table within one minute of their being seated. It’s one of those make-or-break situations for a server, a manager and their employer.

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Server Training Reservations 167

Modern Restaurant Management

SEPTEMBER 27, 2023

Key findings include: Tipping is on the rise : Good news for servers: diners aren’t skimping on tips. Bars and fine dining take home the biggest tips : Overall, tipping trends are staying stable across business types year-over-year, with customers continuing to tip around 3 percent more at bars (19.25 percent, from 16.93

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Server Guest Satisfaction Magazine Marketing 197

7 Shifts

SEPTEMBER 20, 2021

The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. Modern POS systems also have handheld devices that eliminate the need for servers to go back and forth to a central location. In a busy restaurant, it can get lost in the shuffle.

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POS Systems Scheduling Back of House Sanitation 148

7 Shifts

OCTOBER 12, 2022

Servers, sometimes other FOH staff. Incentivizes servers. Takes away a considerable portion of server's share requiring higher hourly wages. Servers, other FOH staff. A fair and formal way to divide tips amongst servers and other staff. All servers or cashiers, other FOH staff. Tip Out Methods and Systems.

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Server Back of House POS Systems Customer Service 146

Hotelogix

OCTOBER 24, 2024

Not only this, a Hotel PMS plays a crucial role when it comes to helping you with all crucial business-related data, otherwise known as KPIs. Hotel night audit evaluates and closes daily cash flow into and out of the hotel’s account and it ensures the rollover from one business day to the next day. Book a Demo with Hotelogix

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Book Server Reservations Property Management 130

Modern Restaurant Management

DECEMBER 14, 2022

Meanwhile, robots in the front of house are leading customers to their tables, working in tandem with servers to carry loads of heavy dishes in a single trip, and providing novel experiences and entertainment that bring guests into the restaurant. During a busy rush, coordinating these varied tasks can become overwhelming. Robin Zheng.

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Server Front of House Back of House Marketing 180

Modern Restaurant Management

FEBRUARY 22, 2024

Restaurants are constantly busy, which means communication is key to make sure the experience for customers is top of the line. In a busy restaurant atmosphere, shouting out orders in the kitchen or needing to speak with someone in the front of the house can slow communication and the orders getting out to the customers.

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Customer Service Communication Server 110

Modern Restaurant Management

FEBRUARY 22, 2022

In 2022, the restaurant business finds itself at something of a crossroads—or, to put it in a more 21st-century way, the industry has reached a pivot point. Thanks to automation and contactless technologies, more and more of the business of running a restaurant is now in the hands of the customer.

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Server 194

Modern Restaurant Management

SEPTEMBER 22, 2023

The incentive isn’t just environmental, but could also be a smart business move. The machines also allow servers to safely serve ice directly to customers, enhancing hygiene standards. Ice vending machines can also help HoReCa businesses boost their reputation and enhance business profitability later down the line.

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Server Catering Marketing 189

Modern Restaurant Management

SEPTEMBER 4, 2024

Operating a restaurant is more than managing a business; it’s about building a vibrant community and fostering a sense of family where every day brings fresh challenges and opportunities. Whether handling a busy shift or tackling unexpected issues, working side by side with your crew demonstrates that you value their contributions.

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Server Training 175

Modern Restaurant Management

MARCH 27, 2024

Attracting new customers is important to every business owner. Satisfied customers are more likely to generate positive feedback and referral business. It may take a moment out of a busy day, but the results of that gesture can be extremely valuable the next time those customers are deciding on where to dine.

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Customer Service Server Presentation Marketing 189

Modern Restaurant Management

MARCH 15, 2024

On the other hand, businesses argue that these charges are necessary for things like large parties at restaurants, as getting stiffed on a tip can cause a server to lose out on a huge amount of income.” Nearly three in five Americans think businesses are replacing employee salaries with customer tips.

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Presentation Server 188

Modern Restaurant Management

MARCH 22, 2021

If you were one of them, chances are, you didn’t invest much time analyzing these costs because you were simply too busy. Before you get too busy again, it’s imperative that you not only analyze your costs but take time to make adjustments to bring those costs in line. Make the Hard Service Choices. Worried about tips?

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Server Presentation Training Pricing 197

Service that Sells

SEPTEMBER 11, 2023

If you only state a simple policy without making your standards clear, your staff could interpret things their own way or think that they can get away with technicalities when they’re busy instead of delivering truly great service. Outcomes: Do servers have the knowledge to answer questions about the item? Do they sound robotic?

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Training Server Communication 85

Hotelogix

SEPTEMBER 12, 2024

They are also responsible for strategic planning to ensure the success of a hotel business. to make key business decisions. to make key business decisions. It updates in real-time, is highly secure, and reduces IT costs by eliminating the need for on-site servers.

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Property Management Housekeeping Maintenance Server 130

Modern Restaurant Management

JULY 11, 2023

Customers access a digital menu through their smartphone camera and place orders without reviewing physical menus or interacting with servers. Diners scan the QR Code on their table to access the restaurant menu and place their order as soon as they’re ready — no need to wait for a server.

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Server Information Pricing Marketing 126

Lithos POS

APRIL 19, 2024

A POS system is crucial for the success of businesses like restaurants and retail stores. It acts as a hub for managing sales, inventory, and customer data empowering businesses to make informed decisions with confidence driving profitability. Imagine a busy restaurant with 10 kitchens, each specializing in different types of cuisine.

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POS Systems Catering Cost Reduction Blog 52

Lithos POS

OCTOBER 16, 2024

Accurate Digital Order Tracking Miscommunication between servers and kitchen staff is a common source of error in restaurants. Traditional handwritten orders or verbal instructions often lead to confusion, especially during busy hours, resulting in meals being incorrectly prepared or items being forgotten.

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Server POS Systems Communication Blog 52

Service that Sells

JANUARY 16, 2023

In the restaurant business, service and sales go hand in hand. The problem is that many restaurant servers are afraid to “sell.” The right waitstaff sales training program can teach your servers how selling is simply a part of serving. Guests are looking to servers to guide them through the menu. 3 – S.A.L.E.S

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Server Training 71

Modern Restaurant Management

FEBRUARY 15, 2022

Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Enter digital tableside ordering.

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Server Marketing Front of House Back of House 225

Modern Restaurant Management

APRIL 18, 2022

Here is a quick list of outdoor dining tips to enhance the guest experience while also benefiting the business. They should be organized and create schedules in advance to prevent staffing shortages on busy nights, and they also need to thoroughly train new staff members and make sure every employee is up to speed on seating charts.

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Server Scheduling Information Accounting 167

Modern Restaurant Management

NOVEMBER 16, 2021

Enter the cloud, which helps restaurant operators deliver services and make informed business decisions based on up-to-date data, right here, right now. Reduce total cost of ownership – Choosing a cloud-based software-as-a-service (SaaS) business model saves money. Time to Get Your Head in the Cloud. Bottom line?

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Server POS Systems Information Back of House 203

7 Shifts

JANUARY 10, 2024

Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team. Previously, they used a tip out model where servers kept about 12.5%

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Server Front of House Back of House Communication 88