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Why (and How) to Apply Business Intelligence and Data Analytics to Restaurant Technology

Modern Restaurant Management

Business intelligence and data analytics solutions are transforming the restaurant industry. Now more than ever, new systems are empowering owners and managers to optimize service, boost guest engagement, enhance menu performance, slash waste, and much more. The shift to cloud-based applications has not changed the equation.

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Restaurants Under Attack from Cybercriminals: How to Protect Your Business

Modern Restaurant Management

Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. While many restaurant owners may not think they need to worry about cyber attacks, the reality is that no business is immune. For example, POS systems have proven to be particularly vulnerable.

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Five Ways Restaurant Technology Makes or Breaks Business

Modern Restaurant Management

To maintain a healthy business and working environment, restaurant technology must enable ease and efficiency among employees and service staff as much as guests. When teams can utilize modern applications to run an efficient business and better understand and cater to patrons, then technology can become a valuable asset, not a hindrance.

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How to Create a Restaurant Staff Training Manual

7 Shifts

Particularly as the impact of COVID-19 has devastated businesses, with an estimated 5 million (? The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. The restaurant industry has a reputation for high staff turnover. 2018 saw a record high 74.9%

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Hungry for Growth? Feed Your Restaurant Tech

Modern Restaurant Management

Though restaurant technology isn't one-size-fits-all, especially for small and medium business (SMB) operations looking to scale efficiently, finding the right solutions can make all the difference between a bustling business with customers lined around the block and a chaotic, disconnected dining experience.

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How Restaurant Operators Can Defend Against Ransomware

Modern Restaurant Management

You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. That vulnerability could be an unprotected remote access port, unpatched software somewhere in your systems, or a door opened by an unwitting employee clicking on a malignant link in a phishing email.

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Reporting Best Practices in the Restaurant Industry

Modern Restaurant Management

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.