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Solotel’s recipe for success: Nurturing staff through a culture of growth & innovative training

Hospitality Magazine

Allara Global is the official training partner of Food & Beverage Media Solotel is not just serving up exceptional experiences for guests, but also investing heavily in the growth and development of its staff. We provide learning opportunities at all levels, from front-of-house to back-of-house, casuals to full-time employees.

Training 189
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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

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Reduce Training Retirements & Manual Tasks With These Three Automation Best Practices

Modern Restaurant Management

More specifically, automation best practices can ease training requirements and reduce manual tasks, helping restaurants thrive in a challenging environment. Streamline Employee Onboarding and Training. Simplify Front of House Processes.

Training 195
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Why Training is the Key to Accurate Messaging About Gluten-Free Foodservice

Modern Restaurant Management

Without this assurance, gluten-free consumers are likely to take their business elsewhere – or, worse yet, leave negative reviews on popular dining apps. It is also important to train customer-facing staff on the correct etiquette for interacting with guests who disclose that they are gluten-free.

Training 179
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Elements of Effective Kitchen Employee Training

Service that Sells

Training Your Kitchen Employees Need Training is key to ensuring your kitchen employees can handle the pressure that comes with working in a restaurant. Kitchen employee training must cover a wide variety of topics. Kitchen employees should take the same HR training as the rest of your staff.

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What is a Restaurant’s Front Of House (FOH) – Everything You Need To Know

The Restaurant Times

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

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How 4 Restaurant Managers Hire, Train, and Retain

7 Shifts

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. RECOMMENDED READING: Restaurant Hiring: Navigating the Labor Shortage Invest in onboarding and training Once you find a candidate who ticks all the boxes, you want to get them up to speed as soon as possible.