Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Maintaining a distinct separation between front-of-house and back-of-house. restaurant operations.

Front of House 208

Front of House Back of House Sanitation Information 208

The Restaurant Times

JULY 2, 2020

Even though takeaway and delivery orders will be most preferred by the customers, dining out facilities will be able to bounce back only when they are able to instill confidence and trust in customers about the ways in which they plan to operate their business in the post Covid world.

Sanitation 98

Sanitation Front of House Reservations Server 98

Modern Restaurant Management

JUNE 15, 2020

From a restaurant industry perspective, the mandated non-essential business closings were devastating. Have hand sanitizer available upon entering the restaurant for customers and employees alike. Ask customers to hand sanitize prior to entering the dining room. These practices will be essential as restaurants reopen.

Sanitation 186

Sanitation Scheduling Training Front of House 186

Modern Restaurant Management

MAY 13, 2021

Together with members of Congress, the White House, and the Small Business Administration, they ultimately put together a way for restaurants to apply for federal restaurant relief grants. These programs train restaurant, front-of-house staff, including delivery personnel on. enhanced sanitation protocols.

Sanitation 147

Sanitation Front of House Training Book 147

Synergy Suite

OCTOBER 28, 2024

This article will delve into the essentials of mastering restaurant SOPs, offering checklists to benefit every aspect of your operation, including front-of-house and back-of-house prep, kitchen operations, and employee training. What Is Standard Operation Procedure (SOP)?

Customer Service 52

Customer Service Front of House Back of House Training 52

Modern Restaurant Management

MAY 8, 2024

Only 33 percent of global consumers think it’s acceptable for businesses to exclusively use automated tech to deliver personalized recommendations. Fewer still think it's okay for businesses to fully automate store security. Automated technology can help businesses cut costs and give customers the experiences they want.

Customer Service 193

Customer Service Front of House Server Pricing 193

Modern Restaurant Management

AUGUST 10, 2020

As restaurants have experienced dramatic changes in how they do business due to the pandemic, many small business owners have learned just how important a visual communication plan is for success. Communicate what your current business model is with eye-catching window clings or easily removable window and door graphics.

Communication 197

Communication Sanitation Front of House Information 197

Modern Restaurant Management

MAY 7, 2020

Silverware that is sanitized and sealed. Hand sanitizer located throughout the restaurant. The restaurants are also implementing enhanced cleaning and sanitation procedures: There will be dedicated team members whose sole job is to constantly clean countertops, tables, chairs, door handles and more.

Sanitation 204

Sanitation Training Server POS Systems 204

7 Shifts

JANUARY 26, 2021

There are new technologies, new ways of doing business, and new consumer habits, too. According to a study by Panasonic , the percentage of restaurant businesses that consider themselves “tech-forward” doubled from 13% in January 2020 to 26% by August 2020. There are many ways to digital technology into your business.

Front of House 148

Front of House Accounting Back of House Server 148

Modern Restaurant Management

JULY 29, 2020

Determining your own standards allows you to focus on specific data points, especially data points unique to your business. By using back-of-house dashboards to track sanitization compliance, you can easily keep staff in the loop.

Back of House 215

Back of House Sanitation Communication Front of House 215

Modern Restaurant Management

NOVEMBER 3, 2020

PDFs can be viewed on guests’ smartphones and other personal devices or on sanitized tablets provided by the restaurant (although awkwardly, plus they can quickly go out of date and don’t do much for your brand). Technologically, digital-menus-as-a-service is an equalizing force that can scale to your business and ambitions.

Front of House 218

Front of House Back of House Download Sanitation 218

7 Shifts

MARCH 20, 2020

Restaurant status by state Off-premise consumption of your restaurant’s food is the silver lining for your business during this otherwise dark time. However, not all restaurants were intended to be takeout-first businesses, so getting your regulars to associate your name with to-go food might seem like a challenge.

Back of House 146

Back of House Sanitation Front of House Server 146

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. Sanitizing surfaces often has become extremely important during the COVID-19 pandemic. Server side work duties are just as crucial as primary duties.

Server 78

Server Sanitation Accounting Communication 78

Lithos POS

DECEMBER 19, 2023

Like all the business the business model also needs strategic planning to succeed. Management has a crucial role in the success of a business. Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Modern Restaurant Management

JUNE 2, 2020

Every business niche has been impacted by the COVID-19 pandemic in some shape or form, but the impact on restaurants has been particularly devastating. This isn’t even including businesses in major tourist areas that could see a major reduction in potential customers moving forward. Equipping Your Business.

Front of House 170

Front of House Sanitation Document Events 170

Modern Restaurant Management

JUNE 15, 2020

While some states are allowing restaurants to resume business, others are delaying this process until later phases in their reopening plans. It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. In fact, U.S. Cleaning the Right Way. Serving up Cleanliness.

Training 179

Training Front of House Back of House Sanitation 179

The Restaurant Times

JULY 5, 2020

The World Health Organization (WHO), in an interim report on Covid-19, recommends that consumers, as well as businesses, perform hand hygiene frequently, follow proper respiratory etiquettes, and regularly sanitize and disinfect the surfaces they come in contact with. . Offer Value-Based Menu Pricing. Implement Contactless Payments.

Sanitation 90

Sanitation Communication Front of House Pricing 90

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. It is a busy place with hot surfaces, chaotic movements, staff shouts, and cutlery noise. A restaurant can improve the BOH operations to increase efficiency and overall performance.

Back of House 52

Back of House Front of House Communication Training 52

Modern Restaurant Management

DECEMBER 28, 2020

Restaurant owners are as busy as they’ve ever been, so they will look for marketing platforms that allow them to efficiently and effectively set their marketing campaigns, to drive traffic and growth without added effort. Technology is becoming a big part of how we run our business. Scott Lawton, CEO and cofounder at bartaco.

Sanitation 230

Sanitation Events Marketing Communication 230

EATER

FEBRUARY 18, 2021

Instead, Luis began working for the friend’s catering company, designing a contactless pickup system so that the business could safely work outdoor events. Meanwhile, the “dishwasher” job description has changed — typically with no hourly wage increase — to include sanitizing and cleaning. We didn’t want a huge crowd,” she says. “We

Front of House 110

Front of House Server Catering Scheduling 110

Modern Restaurant Management

MARCH 10, 2021

For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. Bin management – Imagine a busy shift, and your crew is cooking along. For example, you might remind your BOH routine responsibilities like sanitation or other prep work. Waitlist & Seating Management.

Back of House 189

Back of House Front of House Information Reservations 189

Les Roches

MAY 24, 2023

As a hospitality professional, you need to have a good overview of when the quiet and busy seasons are, what your clientele is, and good managerial knowledge. This includes functions such as employee scheduling, reservation management, and making sure that you have enough staff to handle all the tasks needed at busy times.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

As a hospitality professional, you need to have a good overview of when the quiet and busy seasons are, what your clientele is, and good managerial knowledge. This includes functions such as employee scheduling, reservation management, and making sure that you have enough staff to handle all the tasks needed at busy times.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Modern Restaurant Management

NOVEMBER 30, 2020

But restaurants, now that they are also bringing people back inside, are going to have do the harder work of making it a permanent solution—whether that's a pickup window adjacent to their door or reworking their kitchen in such a way that its food is flowing to the front of house in a more efficient manner.

Front of House 189

Front of House Sanitation Catering Marketing 189

7 Shifts

MARCH 16, 2022

High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. As a manager, there are countless low- to no-budget tips to engage staff and build a strong foundation for your business. Get Staff Buy-in On Scheduling.

Scheduling 148

Scheduling Server Communication Sanitation 148

EATER

MAY 19, 2020

After weeks of stay-at-home orders, more than 30 states have allowed nonessential businesses to reopen. Are you safer in a restaurant with fewer front-of-house employees? Here’s what you can do to keep yourself and others around you safe. America is in the early stages of reopening. Mask on or off? Cash or credit?

Sanitation 143

Sanitation Server Information Front of House 143

Modern Restaurant Management

AUGUST 17, 2020

The biggest drops in staffing compared with the pre-pandemic period occurred in the front-of-house, which is not surprising given the limited dine-in operation capacity still experienced by many restaurants. Consumers are searching for and finding business info on a local level, regardless of whether a brand has a localized strategy.

Download 197

Download Marketing Information Sanitation 197

Modern Restaurant Management

MARCH 25, 2021

For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. Bin management – Imagine a busy shift, and your crew is cooking along. For example, you might remind your BOH routine responsibilities like sanitation or other prep work. Waitlist & Seating Management.

Back of House 88

Back of House Front of House Information Reservations 88

EATER

JANUARY 26, 2021

In order to comply with new rules that came down in the summer limiting the movement of customers as well as mandating masks and social-distancing requirements, the food hall restructured front-of-house operations. It definitely added up,” Zacklan says. The food hall also secured grants through a local company, Midtown Detroit Inc.,

Events 97

Events Front of House Sanitation Definition 97

Les Roches

APRIL 3, 2023

It takes dedication, hard work, and an understanding of the many elements required for running a business. This includes overseeing staff, inventory management, creating menus and pricing dishes, ensuring customer satisfaction, and adhering to sanitation and safety regulations. Managing a successful restaurant is a challenging role.

Customer Service 52

Customer Service Budgeting Communication Training 52

EATER

OCTOBER 26, 2020

When Los Angeles locked down in March, Nolasco and Diaz watched restaurant GoFundMes sprout across social media for front-of-house employees, who tend to be better paid and have citizenship status, making them eligible for government relief. Who was taking care of back of house?” Nolasco wondered. If a member doesn’t have a car?

Front of House 134

Front of House Book Back of House Sanitation 134

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. We can expect 35 percent of all restaurant business will be through aggregators in the next five years.

Marketing 215

Marketing Catering Customer Service Front of House 215

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

L&D 176

L&D Sanitation Marketing Download 176

Modern Restaurant Management

JULY 1, 2020

As of June 15, there were nearly 140,000 total business closures on Yelp since March 1. Of all business closures on Yelp, 41 percent are permanent closures. Since May 25, we’ve seen a 1785 percent relative increase in searches for Black-owned businesses, compared to the three weeks prior.

Travel and Tourism 180

Travel and Tourism Communication Training Sanitation 180

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro Loyalty will give restaurateurs in-depth customer insights so they are able to deliver an exceptional guest experience, every time; drive more sales and encourage repeat visits by implementing powerful customer data-driven campaigns; and efficiently and effectively promote their business using sophisticated CRM and marketing tools.

Server 210

Server Marketing Bookkeeping Document 210

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. Business owners have had to adjust quickly under these new circumstances, and SpotOn's solutions are filling that need. ” Tastewise Data. .”

Marketing 207

Marketing Server Events Catering 207

Modern Restaurant Management

OCTOBER 29, 2020

“Local businesses have been hard hit this year, but we think Lunchbox can help enable these businesses to move online, engage with their customers digitally, and build back stronger than ever,” said Rahul Kishore, Managing Director, at Coatue. “Every business needs to learn how to pivot.

Catering 143

Catering Marketing Communication Events 143