7 Shifts

DECEMBER 18, 2023

But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. These tools can help you start spending more time doing what you love and growing your business for the future. Food cost tracking tools include Meez and MarginEdge.

POS Systems 158

POS Systems Scheduling Reservations Communication 158

InnQuest

MARCH 2, 2023

Hotel management is a complex and challenging task requiring business acumen and customer service skills. By understanding your customers, you can tailor your services to better meet their needs, which will lead to increased customer satisfaction and loyalty.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

Metasphere

AUGUST 11, 2023

This level of personalization enhances guest satisfaction and builds stronger emotional connections, leading to increased loyalty and repeat business. Real-time Insights for Proactive Service AI-driven CRM systems provide hotels with real-time insights into guest interactions and preferences.

Customer Service 52

Customer Service Guest Satisfaction Blog Information 52

Modern Restaurant Management

MAY 8, 2024

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Only 33 percent of global consumers think it’s acceptable for businesses to exclusively use automated tech to deliver personalized recommendations. This line is often blurred.

Customer Service 193

Customer Service Front of House Server Pricing 193

SiteMinder

AUGUST 1, 2024

What is a hotel business plan? A hotel business plan is a comprehensive document that outlines your hotel’s goals, strategies, and financial projections. It’s a vital tool for any hotel owner or operator, whether you’re starting a new hotel, expanding an existing business, or improving your current operations.

Travel and Tourism 52

Travel and Tourism Competitive Analysis Pricing Budgeting 52

Lithos POS

JULY 4, 2024

A business owner must be self-sufficient to grow a successful business. Here we are going to discuss some successful tips that you can use to run and grow your business. You need to absorb yourself fully into the business. Understand every key, from the menu to customer preferences.

Maintenance 52

Maintenance Accounting Customer Service Marketing 52

Modern Restaurant Management

JUNE 16, 2023

Operators planning for growth are looking into new technology solutions that will help them get where they want to be, while also facing continuing challenges such as high food prices, staffing levels and increased competition.

Customer Service 110

Customer Service Reservations Scheduling Presentation 110

7 Shifts

DECEMBER 18, 2023

But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. These tools can help you start spending more time doing what you love and growing your business for the future. Food cost tracking tools include Meez and MarginEdge.

POS Systems 78

POS Systems Scheduling Reservations Communication 78

Modern Restaurant Management

MARCH 30, 2022

Restaurants are making use of workflow automation to increase efficiency in numerous ways inlcuding customer service automation and sales and marketing automation. Automating customer service tasks helps to improve the customer experience. Improving customer service. Benefits of Workflow Automation.

Front of House 180

Front of House Customer Service Accounting Communication 180

Hotel Owner

NOVEMBER 10, 2023

As Lighthouse, we bring the most accurate, real-time data from multiple sources into a single platform, process that data using the latest AI & machine learning techniques, and complement it with amazing customer service. “Our capabilities and vision have outgrown the OTA Insight name,” said Sean Fitzpatrick, CEO. “As

Customer Service 97

Customer Service Pricing Marketing Communication 97

Modern Restaurant Management

AUGUST 22, 2024

With guests searching for value, how can local restaurants compete and thrive in such a competitive market and build trust withconsumers who are more cautious about price and safety than ever? "Value Previously, he co-founded CAKE, which was acquired by Sysco and helped create Sysco Labs, a platform for food service distributors. "People

Information 122

Information Procurement Pricing Customer Service 122

InnQuest

APRIL 5, 2023

Yield management, also known as revenue management, is a strategy hotels use to optimize their revenue by adjusting prices and inventory according to consumer demand. Yield management is a pricing strategy that predicts customer demand and adjusts prices to maximize revenue. And that’s where yield management comes in.

Pricing 220

Pricing Book Marketing Blog 220

Modern Restaurant Management

JANUARY 22, 2024

Businesses must remain ahead of the curve by checking all the correct boxes as customer tastes evolve at an unparalleled pace. Emotion is the most significant aspect of customer engagement, and emotionally involved consumers are more likely to visit, spend money, and promote your business.

Reservations 181

Reservations Customer Service Marketing Pricing 181

MBB Hospitality

JANUARY 11, 2022

The last few years have been a big eye-opener for businesses. When the pandemic hit, many people were left in a bad place with their businesses. Many businesses closed temporarily when COVID hit, and some businesses even had to close down permanently. This variant is causing disruption and woes to many businesses.

Sanitation 52

Sanitation Customer Service Pricing Marketing 52

SiteMinder

SEPTEMBER 18, 2024

“For our growing marketing and sales department, analytics plays a crucial role in how we approach our pricing strategy and decision-making,” she said, “We closely monitor competitor rates on a daily basis, allowing us to make timely adjustments to our pricing strategy to ensure we remain a preferred choice for guests.”

Travel and Tourism 52

Travel and Tourism Book Pricing Guest Satisfaction 52

STAAH

SEPTEMBER 1, 2024

Spread across vast acres of lush green land in Kampala, Uganda, Dolphin Suites is a thoughtful oasis for business and leisure travellers alike. The striking brick hotel sits amidst the quiet countryside while also offering guests access to the bustling business district of Kampala.

Pricing 86

Pricing Book Demo Customer Service 86

Social Hospitality

AUGUST 1, 2023

The dropshipping business model is alluring to new entrepreneurs because it’s relatively risk-free and requires little ecommerce experience. That makes the business highly scalable. Additionally, dropshipping allows small businesses to quickly respond to a new trend without investing large amounts of cash or renting warehouse space.

Customer Service 52

Customer Service Pricing Marketing 52

Les Roches

JANUARY 9, 2024

Business planning is fundamental to ongoing returns and therefore a top priority among entrepreneurs, whether they’re just starting out or have an established company. What is a business model? A business model refe­rs to a framework that outlines how a company create­s, delivers and captures value­.

Concierge 52

Concierge Pricing Marketing Revenue Projections 52

Modern Restaurant Management

JUNE 5, 2023

Interact with Customers Using Voicebots and Chatbots Restaurants like Taco Bell, Chipotle, and Domino’s, are beginning to implement AI-powered voice and chatbots to take orders, make recommendations, and answer frequently asked questions customers may have. The use of AI is not limited to scheduling and staffing.

Scheduling 189

Scheduling Information Pricing Customer Service 189

7 Shifts

AUGUST 18, 2024

New Bar Options You'll need to decide on the exact business structure. However, it can be expensive and you may not have as much control over the business. This could be a good choice if you find a business that is already established and has a loyal customer base.

Customer Service 148

Customer Service Marketing Special Events Scheduling 148

Modern Restaurant Management

SEPTEMBER 7, 2023

The Initial Purchase/Capital Costs The most you’ll spend on your ice machine at one time will be the purchase price, which ranges from $5,000-$10,000 for the most popular models. Most business owners believe that the purchase price represents 80% of ice machine ownership costs. You’ll pay for both.

Maintenance 189

Maintenance Customer Service Pricing Accounting 189

The Restaurant Times

NOVEMBER 11, 2021

When it comes to starting a food business, restaurant apps that can keep up with current tech and industry trends are crucial to keeping demand and supply in check. F&B businesses can only hope to retain their customers if they provide standard quality food and reach out to new audiences. Source: Twilio Customer Stories.

POS Systems 93

POS Systems Scheduling Customer Service Reservations 93

Travel Booster

MAY 1, 2024

But with the advent of travel ERP software , you can easily move all or some of your business online and no longer have to depend on multiple systems to achieve your goals. But with so many ERP travel management systems on the market, how do you choose the best software for your business?

Communication 40

Communication Book Reservations Accounting 40

Boutique Hotel News

MARCH 20, 2023

US: Cloud-based hospitality business intelligence platform OTA Insight has announced the appointment of Vivek Bhogaraju as its chief operating officer (COO). As COO, Bhogaraju will spearhead strategic planning, internal operations, M&A, partnerships, and help to scale the company’s acquired businesses.

Strategic Planning 130

Strategic Planning Customer Service Pricing Marketing 130

Boutique Hotel News

MARCH 20, 2023

US: Cloud-based hospitality business intelligence platform OTA Insight has announced the appointment of Vivek Bhogaraju as its chief operating officer (COO). As COO, Bhogaraju will spearhead strategic planning, internal operations, M&A, partnerships, and help to scale the company’s acquired businesses.

Strategic Planning 130

Strategic Planning Customer Service Pricing Marketing 130

Modern Restaurant Management

AUGUST 10, 2022

It’s a tough time to be in the restaurant business. Food prices are soaring amidst supply chain disruptions, increasing labor costs, and processing plant shutdowns. Poultry prices are up 15 percent to 18 percent ; the cost of eggs has risen 73 percent. First-Rate Service. Seven out of 10 U.S. Embrace the New.

Pricing 188

Pricing Training Customer Service Scheduling 188

Hotel Business

NOVEMBER 9, 2023

. “As Lighthouse, we bring the most accurate, real-time data from multiple sources into a single platform; process that data using the latest AI and machine learning techniques; and complement it with amazing customer service. “We have a new name and new capabilities, but our core values remain the same.

Customer Service 64

Customer Service Pricing Marketing Back of House 64

Revenue Hub

APRIL 4, 2024

AI-driven solutions can help streamline operations, personalize guest experiences, and improve customer service. Hotels that use AI for customer service see a 25% increase in direct bookings. By 2024, 75% of hotels are expected to use AI for personalized pricing.

Book 91

Book Customer Service Guest Satisfaction Pricing 91

Hotel Owner

OCTOBER 6, 2023

The property has been sold for an undisclosed amount but the guide price was set at £799,950. Birch and Tillotson, said: “We are excited to continue the long tradition of great customer service at Watermead House with exciting plans for redevelopment to further enhance its existing reputation – 2024 will be an exciting year for us.”

Customer Service 98

Customer Service Pricing 98

Revenue Hub

APRIL 29, 2024

NB: This is an article from RateGain Subscribe to our weekly newsletter and stay up to date It enables you to rapidly and concurrently update room availability and the most recent room pricing across numerous channels. In other words, a channel manager streamlines and increases the efficiency of your hotel’s booking procedure.

Reservations 103

Reservations Book Article Pricing 103

The Restaurant Times

JULY 28, 2020

This versatile model is gaining popularity for its sustainable dynamics such as low capital investment, quick turnaround times, limited human resources, target driven marketing, ease of customer acquisition, etc. However, despite the significant advantages, some contributing factors can ruin the cloud kitchen business and lead to failure.

POS Systems 85

POS Systems Pricing Kitchen Operations Blog 85

Hotelogix

JANUARY 30, 2024

Additionally, it includes reports on no-shows, occupancy, market analysis, company contributions, business analysis, MIS, and a manager flash report with budget details for comprehensive analysis. The Manager Flash Report offers a quick overview of the hotel's business, breaking down room and POS revenue over any chosen date range.

Housekeeping 147

Housekeeping Reservations Budgeting Book 147

Lithos POS

FEBRUARY 6, 2023

A dynamic customer experience strategy plays a crucial role in driving growth in the restaurant business. A positive customer experience is critical to the restaurant business. It improves customer loyalty and enhances brand reputation and positive word-of-mouth referrals.

POS Systems 40

POS Systems Customer Service Server Blog 40

Les Roches

MARCH 22, 2023

Starting an event planning service can be a fulfilling and profitable career choice as there’s a growing demand for skilled professionals. Here we’ll explain everything you need to know about starting an event planning business. But it has its challenges too. What is event planning?

Events 52

Events Budgeting Vendor Management Communication 52

The Restaurant Times

SEPTEMBER 4, 2020

Pricing menu items for your restaurant business is one of the most challenging yet essential tasks. There are multiple ways of pricing the restaurant menu correctly. You can either find out the cost of your food and supplies and charge your customers three times its value. Factors Affecting The Restaurant Menu Pricing.

Pricing 52

Pricing Portion Control Customer Service Accounting 52

eZee Absolute

MAY 29, 2024

But here’s the good news: with the right approach, you can turn those hotel RFPs into booked events and boost your hotel’s group business. Understanding The Group Business Landscape Winning the RFP Game: Strategies for Hoteliers Bonus Tip: Negotiation for Securing The Deal What is Hotel RFP & Why is it Important?

Events 52

Events Catering Book Budgeting 52

Modern Restaurant Management

MARCH 21, 2023

With a looming recession, the QSR industry has been brainstorming ways to soften the expected blow to business. Many brands have been experimenting with new technology to help reduce the demand for labor and combat recent price inflation. However, it is not through fully automating kitchens and customer service positions.

Pricing 189

Pricing Communication Customer Service Information 189