Business Customer Service Front Desk Operations 
Hotel Business
DECEMBER 12, 2023
Founded in 2012 and acquired by MCR in 2020, Stayntouch offers a cloud PMS for hotels to streamline operations and connect front and back office functions, including reservations, front desk operations, payments, revenue management and reporting and multi-property management.
STAAH
JULY 11, 2023
It typically includes modules for managing reservations, front desk operations, housekeeping, guest communication, accounting, reporting, and more. Implementing a channel manager should be part of a comprehensive revenue management strategy tailored to your specific business needs.
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SiteMinder
FEBRUARY 29, 2024
This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management.
Les Roches
JUNE 26, 2024
Bachelor of business administration in hospitality management This degree type combines foundational business principles with specialized coursework in hospitality management. Students learn about business topics such as accounting, economics, management and marketing as well as specific aspects of hospitality management.
Les Roches
SEPTEMBER 16, 2024
Key responsibilities of a hotel inspector These specialists go beyond simply evaluating hospitality businesses against set standards. Evaluating service quality Inspectors assess the effectiveness of and support provided by hotel staff. Join us as we look into this unusual hotel job and how to get started.
Les Roches
AUGUST 10, 2023
Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. The hospitality industry is about creating a welcoming environment for guests and offering tailored experiences that meet customer needs. What is the hospitality industry?
Les Roches
AUGUST 4, 2024
To get into hotel management, you should consider: Bachelor’s degree: a degree in hospitality management, hotel management, business administration or a related discipline is often required by employers. As with most roles, the more responsibilities that managers take on, the higher a salary to expect.
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