Revenue Hub

JANUARY 7, 2025

NB: This is an article from Travelboom Subscribe to our weekly newsletter and stay up to date Whether youre running a hotel or bed & breakfast, you can use a hotels Google Business Profile to promote your property and increase your presence in the local search results. Choose the correct business from the search results.

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Information Accounting Article Communication 109

Modern Restaurant Management

OCTOBER 21, 2024

Strong Communication Skills Within restaurants, communication is a key aspect to help the establishment continue running smoothly. Having good communication skills makes sure all information is passed on correctly to the part of the restaurant that needs it when they need it. Strong communication skills create team cohesion.

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Communication Accounting Information Marketing 167

Modern Restaurant Management

JULY 26, 2024

If your restaurant was involved in a food recall, would you know how to properly communicate about the incident to key stakeholders – including media, customers, employees, supply chain partners, and regulatory agencies? Therefore, it’s helpful to create a communications plan in advance to serve as a roadmap.

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Communication Information Events 186

Hotelogix

NOVEMBER 3, 2023

And, the most important factor for the success of this industry is effective communication – both internally and externally. Effective communication in the hotel industry starts with active listening. Making your guests feel heard and communicating in the same voice will help you build a relationship.

Communication 233

Communication Travel and Tourism Customer Service Property Management 233

Hospitality Magazine

NOVEMBER 18, 2024

In response to a rapidly changing landscape, evolving legislation, and increasing awareness of workplace challenges, businesses are recognising the critical need to create environments where employees feel safe, supported, and valued. This means fostering a culture where team members can confidently speak up, share ideas, and raise concerns.

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Training Accounting Communication Workshop 246

Modern Restaurant Management

JANUARY 13, 2025

It’s important for food companies across the supply chain – from the farms that grow the food to the restaurants that serve it – to have good communication strategies that will keep the public safe and manage brand reputation both during and after an incident. They can happen to any food business at any time.

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Communication Information Document Marketing 167

Hotelogix

OCTOBER 30, 2024

Loyal guests not only provide repeat business but also serve as brand ambassadors, sharing their positive experiences with others. Post-Stay Engagement: Maintaining communication after a guest's stay through follow-up emails or feedback surveys helps keep your hotel top-of-mind and demonstrates that you value their opinions.

Communication 147

Communication Guest Retention Demo Guest Satisfaction 147

Modern Restaurant Management

NOVEMBER 4, 2024

In a world where third-party delivery apps dominate, securing customer loyalty through personalized rewards and direct communication is the equivalent of having the best table in a packed restaurant. Partnerships Pay Off: Teaming up with local businesses for cross-promotions can give your loyalty program a boost. And who knows?

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Budgeting Marketing Reservations Communication 88

eHotelier

MARCH 10, 2025

Return on Experience, or ROX, is a way to measure how much value your business gains from creating positive experiences. What is Return on Experience?

Communication 227

Communication 227

7 Shifts

AUGUST 21, 2024

Communication is key in virtually every workplace, but this rings especially true in the restaurant industry. With the industry facing a 73% annual turnover rate and poor communication being the number one reason staff quit , there is a lot that effective team communication could do to improve the hospitality industry.

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Communication Scheduling Front of House Back of House 148

Modern Restaurant Management

NOVEMBER 12, 2024

2024 disasters like Hurricanes Helene and Milton are strong examples of how catastrophic weather can be, leaving businesses devastated and communities with billions in damages. In situations with power outages and cellular disruptions, restaurants may struggle to operate and communicate.

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Training Communication Information Events 189

Modern Restaurant Management

NOVEMBER 5, 2024

Assessing Communication Skills Clear, consistent communication keeps restaurants running smoothly, whether giving instructions to the kitchen staff or addressing a customer’s concerns. Someone who avoids eye contact or seems uninterested in the conversation may struggle with interpersonal communication.

Communication 167

Communication Server Information Customer Service 167

Hospitality Magazine

APRIL 7, 2025

But after close to four years in business, the pair made the decision to sell the 20-seater with all the trimmings a furnished dining room, commercial kitchen, garden, and paddock space. The chefs spent a total of seven years in Melbourne and were ready to start a new chapter as business owners. Their support has been incredible.

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Front of House Communication Catering Presentation 200

Horizon Hospitality

MARCH 12, 2025

Creating a positive hiring experience can set your business apart and ensure you secure the best candidates for your restaurant, hotel, senior living facility, or other hospitality business. At Horizon Hospitality, we specialize in connecting hospitality businesses with the industrys top talent.

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Communication Information 130

Revenue Hub

DECEMBER 11, 2024

Many hotels focus on communicating with guests before they arrive on their property, and what happens after they leave is often overlooked. The post-stay phase brings a great opportunity for the hospitality industry to improve guest satisfaction, build relationships, and encourage repeat business.

Communication 108

Communication Article Guest Satisfaction Book 108

Modern Restaurant Management

OCTOBER 29, 2024

In fact, 74 percent of online adults say they want to be able to communicate with businesses in the same way they communicate with friends and family through messaging 1. in returns for businesses. billion-strong community 6 that uses one of our apps every day. Business Messaging Usage Research by Kantar.

Marketing 179

Marketing Communication Presentation 179

Revenue Hub

JANUARY 10, 2025

In the competitive world of hotel sales, effective communication can make or break a deal. However, its not enough to simply email prospects, the key lies in strategic and thoughtful communication to stand out amidst the barrage of emails recipients receive daily. Personalization is the cornerstone of effective email communication.

Communication 109

Communication Catering Article Events 109

Modern Restaurant Management

OCTOBER 11, 2024

These distinct categories must be properly determined by business owners. Independent Contractors Independent contractors operate their own businesses, control how and when they perform their tasks, and handle their own taxes. Work performed is an “integral” part of the potential employer’s business.

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Document Communication Information Definition 167

Modern Restaurant Management

SEPTEMBER 24, 2024

That’s one of the questions chef and entrepreneur Erin Wade tackles in The Mac & Cheese Millionaire: Building a Better Business by Thinking Outside the Box. Encouraging Open Communication to Bridge Thorny Conflicts Between Work and Life “I think we should be closed this Fourth of July,” said Diego.

Communication 175

Communication Special Events Book Reservations 175

Modern Restaurant Management

NOVEMBER 22, 2024

Seasonal hires can have an outsized impact on how a restaurant fares during a busy period. Whether the business has just staffed up for the holidays or experiences their busy period at a different time of the year, investing in seasonal talent is a crucial part of labor strategy year-round.

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Scheduling Training Budgeting Communication 175

Modern Restaurant Management

MARCH 26, 2025

Omnichannel communications and value-oriented customer expectations are two elements challenging restaurant owners and operators, according to a survey from Klaviyo.

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Marketing Pricing Communication Information 196

Modern Restaurant Management

NOVEMBER 14, 2024

With 59 percent of customers hanging up after calling in and waiting for a minute or less, according to Linga, restaurants are missing out on a lot of business. The average restaurant operating a sit-down dining experience can miss 15-30 percent of incoming calls on average, with that number possibly being even higher during busy hours.

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Reservations Book Information Training 179

Modern Restaurant Management

DECEMBER 16, 2024

With so much already on your year-end plates, how can you find the time to lay the groundwork for team and business success in 2025? Communicating Changes : Share changes in team meetings or one-on-ones to make sure everyone understands and has easy access to the updated version. ” to spark ideas for ongoing improvement.

Scheduling 179

Scheduling Training Communication Budgeting 179

Modern Restaurant Management

DECEMBER 30, 2024

Advice for 2025 Like so many other businesses, restaurants in 2024 have been challenged to do more with less. AI and automation can help them do just that, but as restaurants examine where AI can increase efficiencies and improve loyalties, they’ll need to take a thoughtful and measured approach.

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Scheduling Customer Service Communication Information 207

Modern Restaurant Management

NOVEMBER 29, 2023

There is more to success in the competitive restaurant business than just great food and service. Cultivating a positive brand image, building customer affinity and differentiating from the competition are essential components of any forward-thinking business strategy. That’s where public relations comes in.

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Training Communication Events Marketing 197

MEWS

NOVEMBER 18, 2024

As the holiday season approaches, hotels should be bustling with group business, from corporate holiday events to family festivities and grandiose New Year’s celebrations. Once you dig deeper, you find operational brick walls and communication bottlenecks that slow everything down.

Communication 130

Communication Events Property Management Reservations 130

Modern Restaurant Management

MAY 1, 2023

Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. While many restaurant owners may not think they need to worry about cyber attacks, the reality is that no business is immune.

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POS Systems Information Customer Service Budgeting 203

Modern Restaurant Management

JANUARY 27, 2025

S ervice Charges: If adding service charges, clarify if they are considered tips or business revenue. Cross-Functional Support: When BOH staff steps up during busy shifts to assist with customer needs. When to Request Tip Splitting Consider splitting tips in these scenarios: High Team Collaboration: If multiple roles (e.g.,

Back of House 179

Back of House Document Communication 179

Horizon Hospitality

NOVEMBER 20, 2024

Here’s a look at key factors driving turnover and actionable strategies to improve employee retention in your hospitality business. Creating an environment of open communication is critical in reducing turnover, because it enables employees to share concerns before they reach the point of burnout.

Scheduling 130

Scheduling Training Communication Information 130

Modern Restaurant Management

OCTOBER 17, 2024

Many insurers have pulled out of the restaurant industry entirely, and some remaining insurers have greatly pulled back on the lines of business they write. Understanding Restaurant Safety Restaurants are fast-paced operations and any safety vulnerability can quickly derail business.

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Training Events Document Maintenance 167

Hospitality Magazine

FEBRUARY 10, 2025

Boyle brings to the role a depth of multi-venue experience, and his goal is to use this experience to efficiently put systems together to allow clear communication across the group. We also kept a chef’s hat at the restaurant level for three years, says Boyle. Boyles leadership will see each venues distinct food identity updated.

Accounting 200

Accounting Communication Training Magazine 200

Hotelogix

APRIL 24, 2025

In the hotel business, repeat guests are gold. 👉 Read Also - Hotel Insurance: Protecting Your Business and Ensuring Peace of Mind This kind of structure motivates guests to consolidate their bookings with your property rather than exploring other hotels, especially when they see tangible value in advancing to the next tier.

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Larry Mogelonsky

NOVEMBER 5, 2024

We were fortunate to stop in Rome following a business trip and experience the two properties owned by Rocco Forte Hotels , a brand synonymous with Italian elegance. Since opening in 2019, the Hotel de la Ville has grown its business and consolidated its reputation and awareness. My motto is, “Treat others how you want to be treated!”

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Concierge Communication Training Definition 130

Hotelogix

APRIL 11, 2025

These outlets include: Restaurants & Bars Cafes & Lounges In-house Spas or Salons Gift Shops & Boutiques Activity Desks or Tour Booking Counters Room Service & Mini-Bar Event Services Each of these outlets functions like a mini-business within your hotel. Who Should Use an Integrated Hotel POS System?

POS Systems 130

POS Systems Guest Satisfaction Housekeeping Travel and Tourism 130

Modern Restaurant Management

DECEMBER 30, 2024

This reduces waste and ensures menu availability, even during busy periods. Transparent communication and well-synchronized platforms helps every phygital interaction feel reliable and intuitive. Thoughtful innovations, transparent communication, and experiences that feel seamless show that you understand customer needs.

Communication 180

Communication Pricing Catering 180

Modern Restaurant Management

NOVEMBER 22, 2023

Why Happy Workers Matter Think of happy employees as the special ingredient that makes a food and beverage business successful. While every business is different, these tips can help you bring out the best in your food and beverage company. We’ve compiled a list of 10 ways to bring out the best in your employees.

Communication 189

Communication Marketing 189

Modern Restaurant Management

MARCH 28, 2025

” By openly communicating these standards and staying true to them, restaurants can build trust with a generation that demands integrity in food sourcing and preparation. Groucho’s adheres to our founder Harold “Groucho” Miller's philosophy that “quality is the most important ingredient in a sandwich.”

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Accounting Events Communication Marketing 184