Hospitality Magazine

FEBRUARY 26, 2024

The first approved organisations include Juice Wine Education and Training Consultants in South Australia, Bacchus Academy and Archive Academy in Victoria, and the Queensland College of Wine Tourism. Endeavour Group has also been approved to train its own staff.

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Training Business Development Magazine Marketing 130

Hotel Business

JANUARY 5, 2024

Germantown, TN- based McNeill Hotel Company (MHC) has appointed Kim Knop , its current VP, sales & marketing, as its new director of business development, where she will work with investor and ownership groups as MHC expands its third-party property management portfolio. She joined MHC in 2015, soon after its founding.

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Property Management Business Development Training Marketing 111

Hotel Business

JULY 9, 2024

In this role, Jacobs is responsible for building an integrated approach to sales, digital marketing and revenue generation to enhance collaboration and develop synergies among these functions at the corporate and property levels. She is also involved in organization-wide training activities and career development.

Customer Service 105

Customer Service Business Development Training Property Management 105

Hotel Owner

SEPTEMBER 12, 2023

In her new role, she will be responsible for managing the pre-opening processes for all new Room2 hometel openings, including Room2 Belfast, working on operational and supplier partnerships, hiring, training and developing teams that deliver positive customer experiences, building brand engagement in local areas, and more.

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Front of House Guest Satisfaction Training Blog 105

Hotel Owner

JUNE 8, 2023

However, when employers invest in staff, look after them, support them and unify them, they can truly thrive, not only within their own career paths but also in the customer service they deliver – in turn, elevating the business they work for and the industry as a whole. Training is key to retaining staff across the sector.

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Training Customer Service Business Development Communication 105

Hotelogix

FEBRUARY 1, 2024

These systems can be cumbersome, requiring extensive training and technical know-how. Time spent navigating a layer on imprecise software options, features, and settings takes up time that could be spent enhancing guest experiences or strategizing on business development.   The challenges are multifold. The result?

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Guest Satisfaction Training Budgeting Demo 130

Boutique Hotel News

APRIL 21, 2023

Craig Bryant, strategy and business development director, Fresh : “Within the business, we have some key corporate objectives under our Future Foundations platform, which is divided into three areas: planet, places and people. It is the only way to ensure that sustainability initiatives are being upheld.

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Travel and Tourism Information Business Development Procurement 246

Hotel Owner

MAY 22, 2023

George’s Square and, thanks to the proximity of the train station that is used by millions of passengers every year, provides excellent transport links to its two neighbouring cities, Manchester, which can be accessed in 30 minutes by train, and Leeds, which can be accessed in just 20 minutes.

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Presentation Training Events Business Development 103

STAAH

MAY 11, 2023

These gentle giants are trained to carry visitors on their backs through the forests and tea plantations, providing a unique and unforgettable experience. It is a comprehensive practice that combines physical exercises, self-defence techniques, and weapon training, including the use of swords, spears, and shields.

Travel and Tourism 98

Travel and Tourism Budgeting Business Development Strategic Planning 98

Hotel Business

DECEMBER 7, 2023

. “We’re excited to expand into the highly coveted Phoenix-Scottsdale area, capitalizing on the changing travel trends influenced by COVID,” said Brian Ehrlich, VP, business development, Lodging Dynamics. “This move broadens our reach and strengthens connections between Arizona and Southern California guests.

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Business Development Training 64

Revenue Hub

JULY 19, 2023

Partner with Local Businesses Develop symbiotic relationships with local businesses. Improve Guest Experiences Outstanding guest experiences lead to positive reviews, repeat business, and strong word-of-mouth referrals. Remember, a satisfied guest is one of the most effective marketing tools you can have.

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Pricing Article Book Strategic Planning 98

Modern Restaurant Management

DECEMBER 21, 2023

On the operational side, restaurant workers stand to benefit from the streamlining of order processing and reduction of manual tasks, although adapting to these new technologies may require additional training. The impact of these technological shifts is multifaceted.

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Marketing Training POS Systems Server 123

Hotel Business

OCTOBER 15, 2024

In his role, Schroder also leads business development efforts to secure management contracts and cultivates strategic partnerships with capital partners to drive future expansion and oversee the acquisition of properties that align with owner investment objectives.

Business Development 59

Business Development Training Marketing 59

Hospitality Net

AUGUST 21, 2024

As we begin to ask questions specific to the hotel sales team – their strategy, tactics, sales initiatives, business development, client engagement, etc – it becomes quite apparent how “high-touch” the sales discipline is in today’s environment which often includes reduced staffing, loss of legacy talent, and the increased absence of training and corporate (..)

Business Development 40

Business Development Training 40

7 Shifts

JUNE 8, 2020

After graduating, I worked with several brands as a Field Trainer, Business Development Consultant and most recently, Learning and Development Manager.” Before I left the industry I was in Operations Business Development. Andrea: “ I’ve worked in various positions within the industry.

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Server Scheduling Communication Front of House 130

Serviced Apartments

MARCH 14, 2024

EMEA: Business travel trade organisation the GBTA has appointed Pauline Houston, SilverDoor’s SVP of business development, as the first chairperson of the GBTA WINiT EMEA Chapter.

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Business Development Training Information Events 52

Boutique Hotel News

MARCH 6, 2023

Until its closure in December 2019, she was a trustee of the Cornwall Food Foundation, the charity which owned the social enterprise restaurant, Jamie Oliver’s Fifteen, and delivered the training programme, as well as being a non-executive director of the restaurant.

Travel and Tourism 254

Travel and Tourism Marketing Catering Business Development 254

Modern Restaurant Management

AUGUST 19, 2020

Tamar Osterman, Senior Business Development Representative with Maryland Department of Commerce also made an appearance to congratulate co-presidents Pete, Jr. and Jim, chose to follow in their father’s business-minded footsteps. They both went through a management training program. Peter’s two sons, Pete, Jr.

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Events Accounting Communication L&D 206

Hotel Owner

SEPTEMBER 13, 2024

The golf club, a short drive from the hotel, features an 18-hole course designed by James Braid, where PGA Tour winner Robert MacIntyre once trained. Knipoch House Hotel in North-West Scotland has partnered with Glencruitten Golf Club to target the international golf market.

Business Development 52

Business Development Training Marketing 52

Modern Restaurant Management

JANUARY 2, 2024

On the operational side, restaurant workers stand to benefit from the streamlining of order processing and reduction of manual tasks, although adapting to these new technologies may require additional training. Increased operational efficiency and improved customer satisfaction can contribute significantly to the return on investment.

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Marketing Pricing Information Catering 197

Hotel Management Network

OCTOBER 26, 2022

Four Seasons global business development and portfolio management president Bart Carnahan said: "We are proud to continue our partnership with Sun Hung Kai Properties after our successful collaboration with the acclaimed Four Seasons Hotel Hong Kong and look forward to building on our relationship with this landmark project in Suzhou.

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Property Development Catering Business Development Training 52

Hotel Business

OCTOBER 1, 2024

Moderated by Christina Trauthwein , VP, content & partnerships, Hotel Business , the panel included Ryan Alpert , VP, sales. “They want to work from home on the computer, and our business requires face-to-face, 24/7, 365 days a year. “You have to spend money to make money.”

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Back of House Marketing Business Development Training 105

Serviced Apartments

NOVEMBER 21, 2022

Ariosi will help businesses develop capability, capacity and productivity through strategic consultancy, data and insights, and industry-specific training courses. An entirely separate business from SilverDoor, sitting within the Habicus Group, Ariosi will be led by new chief operations officer, Joanna Cross. .

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Events Training Business Development Marketing 52

Hotel Business

JANUARY 31, 2023

Continued growth of the entire Aimbridge team, with an active headcount of more than 55,500 and expanding, with specialized training opportunities and $320,000 distributed to associates in need throughout 2022 through the company’s 501(c)(3) charitable arm Aimbridge Aid. states and more than 20 countries.

Business Development 52

Business Development Magazine Events Training 52

7 Shifts

DECEMBER 8, 2020

The benefits of employee contests can impact all areas of your business and employee lifecycle—from sales to engagement to training. This came from 7shifts’ Business Development Representative and hospitality alum, Matt Fairbanks: “We used to open a bottle of wine and sell it by the glass for a night.

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Front of House Server Events Special Events 148

Hotel Owner

MARCH 26, 2024

Fast forward to 2020 and Brown devised the idea of reopening the hotel business as Forces Manor, to uniquely provide a staycation retreat for those involved in the military. Designed to cater for up to 56 guests, it specialises in weekend and longer holiday breaks, weddings, military adventure training and business conference facilities.

Catering 52

Catering Budgeting Business Development Training 52

Modern Restaurant Management

MARCH 11, 2020

Tools to Simplify Staff Training. According to a US Foods survey, over 50 percent of US Foods restaurant operators said their trained servers and staff play a direct role in effectively increasing check averages in their business.* A comprehensive training program. SpotOn Secures $50M Funding. SpotOn Transact, Inc.,

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Procurement Marketing Scheduling Events 154

Modern Restaurant Management

FEBRUARY 28, 2020

a leading supply chain services company providing grocery and foodservice solutions, announced that Jeff Hayes has been promoted to vice president of sales and business development of McLane Foodservice, effective January 15. McLane Company, Inc., Jeff Hayes.

Marketing 167

Marketing Accounting Magazine Scheduling 167

Les Roches

MAY 22, 2023

Train employees : Employees who interact with customers should receive ongoing training on effective communication techniques, customer service skills, and handling complaints or concerns. It should be flexible enough to adapt to changing business needs or customer feedback.

Communication 52

Communication Training Information Customer Service 52

EATER

MAY 16, 2024

And years ago, director of business development for Union Square Hospitality Group, Camilla Marcus took steps to prioritize child care for workers. Doing the math, it’s much cheaper than continuously hiring and training new people for serving and kitchen positions,” says Benca.

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Training Business Development Accounting Book 127

Larry Mogelonsky

OCTOBER 16, 2023

Due to how critical technologies have become to maintaining operations and supporting growth, brands have placed a lot of trust in the IT Director to identify these needs, bridge the silo at the local level, implement the new technologies, provide the training, and maintain the relationship with vendors while managing their part of the budget.

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Budgeting Information Procurement Communication 100

Modern Restaurant Management

MARCH 25, 2020

. "We respect the restaurateur's choice in deciding whether Menufy's solution is the best fit for their off-premise business," said Andy Lowder, Director of Business Development at Menufy. The unified discovery and purchase phase is a win for eaters and eateries alike." For more details, click here.

POS Systems 115

POS Systems Information Training Article 115

eZee Absolute

AUGUST 26, 2024

The implementation process was smooth and efficient, with the YCS team providing comprehensive training and support to ensure a hassle-free transition to the new system. The local Business Development Manager and 24/7 support are invaluable.

Book 52

Book Guest Satisfaction Housekeeping Information 52

Modern Restaurant Management

DECEMBER 31, 2019

Menus need to diversify to keep patrons coming back for more, but more personalized options mean more training for staff. An example of this could include rethinking how the kitchen is trained and staffed. Additionally, staff will be expected to have cross-training in both order fulfillment and customer service for guests dining-in.

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POS Systems Marketing Training Pricing 138

Modern Restaurant Management

FEBRUARY 18, 2020

Decreasing labor costs and increasing efficiency is driving robotic development and implementation. There are kitchen robots you can easily “train” by having them exactly replicate your arm movements and perform highly complicated yet repetitive cooking and preparation tasks.

Marketing 215

Marketing Catering Customer Service Front of House 215

STAAH

JUNE 15, 2023

About Kirsten With over 30 years of experience in the Travel & Hospitality Industry , Kirsten is Business Development Manager – UK/Europe at STAAH who possesses excellent skills to help hoteliers grow revenue. She joined STAAH in 2018 where she found her niche as a Business Developemnt Manager.

Catering 52

Catering Events Budgeting Business Development 52

Hotel Business

FEBRUARY 23, 2023

We spoke with Melissa Schroeder, VP, business development, Mincey Marble, who told us more about the company and conversion process: Can you talk about the history of the company? Mincey is a third-generation family-owned business based in Gainesville, GA. We also provide training to those purchasing our products as needed.

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Maintenance Training Housekeeping Customer Service 52