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The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One PropertyManagement System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).
The hotel’s reliance on manual processes for managing room bookings led to frequent check-in delays, overbookings, and missed special requests. Without an integrated system, housekeeping coordination was inefficient, resulting in rooms not being ready on time. The local BusinessDevelopmentManager and 24/7 support are invaluable.
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