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HB Roundtable: Balancing costs and quality of service

Hotel Business

How do hoteliers manage expenses without compromising quality and still ensuring guest satisfaction? The post HB Roundtable: Balancing costs and quality of service appeared first on hotelbusiness.com.

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The importance of a user-friendly hotel management software for owner-manged independent properties

Hotelogix

Time spent navigating a layer on imprecise software options, features, and settings takes up time that could be spent enhancing guest experiences or strategizing on business development. It means they primarily maintain an Excel Sheet to keep track of guest records, availability, finances, accounting, etc. The result?

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Lamington Group appoints sales consultant and new openings manager 

Hotel Owner

Davis has 18 years of experience in the hospitality and tourism industry, and is described as a “highly skilled” sales and marketing leader, having worked as a consultant for a variety of brands. She has 15 years of experience in various hospitality roles including those in front of house, reservations, meetings and events departments.

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DC’s The Quincy Hotel to join Ascend Hotel Collection

Hotel Business

. “The Quincy Hotel has long been a beloved destination for travelers, and with these renovations and our new brand affiliation, we are excited to elevate the guest experience even further.” ” The post DC’s The Quincy Hotel to join Ascend Hotel Collection appeared first on hotelbusiness.com.

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Biometrics changing the game for guest experience and safety

Hotel Business

Since check-in times are also pretty standard across all guests (3pm check-in time, for example), this causes a further bottleneck with guests sometimes waiting 30 minutes or longer in our larger cities. With the aid of digital services, guests can instead be allowed to complete their check-in remotely, before their arrival.

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10 Strategies to Skyrocket Profitability in City Hotels

Revenue Hub

Not only does it provide potential guests with necessary information, but it also offers a platform to highlight unique selling points. Partner with Local Businesses Develop symbiotic relationships with local businesses. Such practices enhance your hotel’s reputation and appeal, leading to increased bookings and loyalty.

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Resolute Road expands leadership team

Hotel Business

He previously served as VP, business development at Sydcam Hospitality Group. Schaus joins the team with 25 years of real estate development, transaction and contract legal experience. During his extensive career, he served as general manager for multiple hotels, earning numerous awards for performance and guest satisfaction.