Hotel Owner

SEPTEMBER 12, 2023

She has 15 years of experience in various hospitality roles including those in front of house, reservations, meetings and events departments. Meanwhile, Thomas was previously general manager for five years at Room2 Southampton. Lamington Group said she was promoted “due to her dedication and impeccable results in Southampton”.

Front of House 105

Front of House Guest Satisfaction Training Blog 105

7 Shifts

DECEMBER 8, 2020

The benefits of employee contests can impact all areas of your business and employee lifecycle—from sales to engagement to training. Have a cocktail or menu competition The next time you are changing up your menu, open up a slot for an item that will be created by a member of your kitchen or front of house staff.

Front of House 148

Front of House Server Events Special Events 148

7 Shifts

JUNE 8, 2020

After graduating, I worked with several brands as a Field Trainer, Business Development Consultant and most recently, Learning and Development Manager.” Before I left the industry I was in Operations Business Development. For the back of house positions, you should be organized and detail-oriented.

Server 130

Server Scheduling Communication Front of House 130

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. We’re already starting to see fully automated restaurants, both in the front of the house and back of the house.

Marketing 215

Marketing Catering Customer Service Front of House 215

Modern Restaurant Management

MARCH 11, 2020

We’re also supporting operators with the right tools to help front-of-house staff sell new menu items and deliver the highest-quality experience every day.” Tools to Simplify Staff Training. A comprehensive training program. The fiber- and protein-rich combo is also vegan and gluten-free certified.

Procurement 154

Procurement Marketing Scheduling Events 154

Modern Restaurant Management

DECEMBER 31, 2019

Menus need to diversify to keep patrons coming back for more, but more personalized options mean more training for staff. Combined with limited space for product storage given the need to devote space to front of house activities, restaurant managers will need creative solutions to make their business more efficient.

POS Systems 138

POS Systems Marketing Training Pricing 138

Xotels Hotel Revenue Management

JULY 10, 2020

At Xotels, we actually become an integral part of the hotel’s executive team and support them not only in revenue management and distribution but also on strategic decisions in other areas from marketing to front desk operations. Business Development is in our DNA. What are the Advantages of Outsourcing Revenue Management?

Front Desk Operations 52

Front Desk Operations Accounting Budgeting Front of House 52