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Have a cocktail or menu competition The next time you are changing up your menu, open up a slot for an item that will be created by a member of your kitchen or front of house staff. For the front-of-house, a cocktail or coffee drink. If one of your servers is a musician, give them a giftcard to a music store.
After graduating, I worked with several brands as a Field Trainer, BusinessDevelopment Consultant and most recently, Learning and Development Manager.” Before I left the industry I was in Operations BusinessDevelopment. For the back of house positions, you should be organized and detail-oriented.
We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. In the front of house, we are seeing more kiosk adoption. Eddie Hall, businessdevelopment director & food safety expert at Vital Vio.
The interface is easy to use and allows the guest to complete the entire payment process in 60 seconds or less, without the server’s involvement. This eliminates the need for the guest and server to transfer paper, pens, or credit cards and maintains a safe environment for the restaurant and its patrons.
We’re also supporting operators with the right tools to help front-of-house staff sell new menu items and deliver the highest-quality experience every day.” The new Tipping Point resources include server tip cards, back-of-house posters and 30-second videos for every Scoop item included in Tipping Point.
Combined with limited space for product storage given the need to devote space to front of house activities, restaurant managers will need creative solutions to make their business more efficient. ” Eddie Hall, businessdevelopment director and food safety expert at Vital Vio.
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