Remove Business Development Remove Communication Remove Training
article thumbnail

What is great customer communication management?

Les Roches

Effective customer communication management plays a vital part in a business’s success, from attracting prospective customers, moving them along the customer journey, and retaining them as loyal advocates. What is customer communication management (CCM)? What does a customer communication manager do?

article thumbnail

Making the Shift: Transitioning from Restaurants to 7shifts

7 Shifts

After graduating, I worked with several brands as a Field Trainer, Business Development Consultant and most recently, Learning and Development Manager.” Before I left the industry I was in Operations Business Development. Rachel: “Hustle, flexibility, communication and teamwork skills.”

Server 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to attract and retain talent within hospitality

Hotel Owner

However, when employers invest in staff, look after them, support them and unify them, they can truly thrive, not only within their own career paths but also in the customer service they deliver – in turn, elevating the business they work for and the industry as a whole. Training is key to retaining staff across the sector.

Training 105
article thumbnail

Earth Day action: Sustainability in hospitality and real estate

Boutique Hotel News

Craig Bryant, strategy and business development director, Fresh : “Within the business, we have some key corporate objectives under our Future Foundations platform, which is divided into three areas: planet, places and people. For me and for my clients, communication is the most important measure.

article thumbnail

Empowered leaders: Female forces in hospitality and real estate

Boutique Hotel News

Until its closure in December 2019, she was a trustee of the Cornwall Food Foundation, the charity which owned the social enterprise restaurant, Jamie Oliver’s Fifteen, and delivered the training programme, as well as being a non-executive director of the restaurant.

article thumbnail

Face Pay Network, Restaurant of the Future and The Main Course

Modern Restaurant Management

Tamar Osterman, Senior Business Development Representative with Maryland Department of Commerce also made an appearance to congratulate co-presidents Pete, Jr. and Jim, chose to follow in their father’s business-minded footsteps. They both went through a management training program. Communication platform.

Events 206
article thumbnail

2023 Reflections: The Year That Was in Restaurants, Part Three

Modern Restaurant Management

We must continue bridging that gap through research, communications, and marketing. On the operational side, restaurant workers stand to benefit from the streamlining of order processing and reduction of manual tasks, although adapting to these new technologies may require additional training.

Marketing 123