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What is great customer communication management?

Les Roches

Effective customer communication management plays a vital part in a business’s success, from attracting prospective customers, moving them along the customer journey, and retaining them as loyal advocates. What is customer communication management (CCM)? What does a customer communication manager do?

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STAAH integration with Holidu opens new doors for vacation rentals

STAAH

“We wanted to partner with STAAH to gain the opportunity of connecting directly with the vacation rentals managers who trust in the technology and innovation of STAAH,” says Enrique Planas, Head of Business Development from Holidu. Direct communication with customers is enabled post booking.

Book 105
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How to attract and retain talent within hospitality

Hotel Owner

However, when employers invest in staff, look after them, support them and unify them, they can truly thrive, not only within their own career paths but also in the customer service they deliver – in turn, elevating the business they work for and the industry as a whole. Each hotel is individual, and each team member is too.

Training 105
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Chris Coles joins WorldVue

Hotel Business

WorldVue , a provider of video, digital infrastructure, wireless connectivity and professional services to properties worldwide, has appointed Chris Coles as chief business development officer.

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“All in One” Property Management Systems Vs “Best of Breed” Solutions

STAAH

It typically includes modules for managing reservations, front desk operations, housekeeping, guest communication, accounting, reporting, and more. With a best-of-breed approach, you can select the most powerful and specialised tools for each specific function, such as revenue management, channel management, or guest communication.

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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Restaurant groups that figure out how to find, compensate, motivate, and keep the very best people on staff will continue to disrupt the rest of their culinary competitors who still put up with drunks and addicts who constantly turnover and ruin their business reputation. Reduce theft. Improve employee performance.

Marketing 215
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Face Pay Network, Restaurant of the Future and The Main Course

Modern Restaurant Management

Tamar Osterman, Senior Business Development Representative with Maryland Department of Commerce also made an appearance to congratulate co-presidents Pete, Jr. Communication platform. The outdoor delivery robot service newly introduced to Gwanggyo Alley Way can be used by anyone, including residents and visitors.

Events 206