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Role of hotel operations manager: Duties & responsibilities

SiteMinder

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Staff supervision: The operations manager oversees key departmentsincluding the front desk, housekeeping, and maintenanceensuring that employees are trained, motivated, and working efficiently.

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What is hotel asset management?

Les Roches

Traditionally, a hotel general manager focuses on day-to-day operations, such as guest services, housekeeping and food and beverage management. Consider taking the following steps: Apply for entry-level positions : start with roles such as front desk agent, housekeeping or food and beverage service.

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Lesser-known roles: how to become a hotel inspector

Les Roches

This includes evaluating the efficiency and friendliness of front desk operations, housekeeping, room service and other guest-facing departments. Keen attention to detail allows them to identify even minor issues that could impact guest satisfaction or regulatory compliance.