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Housekeeping is one of the backbones of any successful hotel operation. Whether you are running a budgethotel, boutique hotel, or a large resort, a well-structured housekeeping checklist ensures that every guest enjoys a comfortable stay.
Take your hotel operations to the cloud. That's because for hotels of all sizes — from boutique establishments to large hotel chains — cloud-based solutions like Hotel Property Management Systems (Hotel PMS) provide a pathway to reduce overhead costs while enhancing operational efficiency.
Running a hotel has always been about creating memorable experiences, but let’s face it things have gotten a lot more demanding. Now, imagine offering something like this on your hotel’s website. You don’t need a massive budget to make this happen. What’s Next for Hotels and AI? The best part?
Setting an operating budget for the coming year can feel like a wild guessing game for hoteliers. Forecasts will alert you to future periods when your property isnt on track to meeting budget targets while theres still time to remedy the shortfall. Hit your targets: Ensure the property is on track to meet budget goals.
Budgeting in hotels is one of the core tasks of revenue management and plays a crucial role in managing operational and financial efficiency. The budget serves as the basis for financial planning, control, and decision-making. Implementation: Once the budget has been created and approved, the implementation phase begins.
What is a hotel operations manager? A hotel operations manager is responsible for overseeing the day-to-day functions of a hotel, ensuring seamless coordination between departments, maintaining high service standards, and optimising overall efficiency. With the global hotel and resort industry valued at $1.5
But being a hotelier, have you ever questioned yourself, why is my hotel ever booked but profits not up to the mark? Let’s start by breaking these costs into three main categories: Fixed Costs These are the predictable expenses that won’t budge, no matter how full or empty your hotel is. Did You Know?
As a hotelier, monitoring your hotel's performance is paramount to ensuring smooth operations and maximizing revenue. In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences.
Budget season is upon us, and around the world hotel owners and operators are buried deep in data trying to come up with 2024 performance numbers. NB: This is an article from Hotstats What unique challenges are hotels facing in the 2024 budgeting and planning process? GOP margins have remained relatively flat since 2019.
From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. The goal is to provide excellent guest experiences while maximizing revenue and maintaining cost control.
As a small hotel owner, you likely have a lot on your plate already. One way to make your job easier is to Implement hotel management software. In this article, we'll take a closer look at the critical work areas and features of hotel management software you need to know about. To be very precise - a cloud-based one.
It is not merely an HR matter for hotel owners and managers; it is a deep business concern. Turnovers greatly affect customer satisfaction , wire workflows, and erode budgets. From front desk staff to housekeeping , every team member contributes to the guest experience.
Guests expect seamless experiences, from booking to checkout, while hotel management faces the challenge of balancing operational excellence and exceptional guest satisfaction. This is where systems like TaskHub HMS step in, to provide hotelhousekeeping solutions that streamline operations.
Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar. But is the booking system with google calendar the right choice for your hotel business ? The web and mobile apps let you be flexible with how you work at the hotel.
Why would a hotel owner need an asset manager? The unique skills and knowledge an asset manager brings are invaluable. Their safety and security knowledge is often beyond that of many GMs. They also have the contacts to hire everyone needed and understand the human resources and legal requirements of operating in your state.
What is a hotelbudget? A hotelbudget is a financial plan that outlines the projected income and expenditures for a specific period, usually one fiscal year. The budget also accounts for all types of expenses, including operational costs, capital expenditures, and marketing budgets.
The hotel industry is a highly competitive market, and it’s vital for hotels to keep their variable costs low in order to remain profitable. Variable costs are expenses that vary directly with the number of occupied rooms in a hotel. There are several ways to track variable costs in a hotel.
A cloud based hotel PMS can come to the rescue and help in managing the operations while selling the exclusive services online to attract more guests. For small resorts, it can help by automating repetitive tasks like housekeeping schedules, restaurant orders, and spa bookings.
What is a hotel director? A hotel director oversees the daily operations of a hotel, ensuring everything runs efficiently while delivering a high standard of guest service. The title can varysome properties use terms like hotel manager, lodging manager, or director of hospitalitybut the core responsibilities remain the same.
Travelodge has launched a recruitment drive to fill over 270 jobs across its operations, offering flexible working including part-time hotel management positions. Katharine Gourley, director of people and operations at Travelodge, said: “There has never been a better time than now to join Travelodge, the UK’s first budgethotel chain.
The inner workings of a hotel encompass a few vital functions. Each moving part of a hotel requires organization and meticulous planning. Each area of a hotel should be able to function in harmony to ensure the best service and guest fluency. Not all hotel management services are one-size-fits-all.
You may be wondering what is a hostel and how does it compare to Airbnbs and hotels. While hostels and hotels are run and operated by professionals from the hotel industry, Airbnb is part of the sharing economy, a way of renting out your own space to like-minded travelers looking for a local experience. How do hostels work?
Airlines and hotels have been slowly embracing the unbundled service model for years. Without steady funding from bundled fees, it can be tough to assess payroll budgets. As their needs increase, they can have the option to add services like housekeeping, meal plans, and driving services. It Attracts Younger Residents.
IHG Hotels & Resorts , has opened its first dual-branded avid hotels and Holiday Inn & Suites property in Mt. Located within 10 miles of the Nashville International Airport, the five-story avid hotel/Holiday Inn & Suites operates under the ownership of Image Hotel Management. Juliet, TN.
What do you think should be the most important quality of a hotel manager? Lets dive deep into the impact of communication in hotel industry. What is the Communication System in Hotels? A hotel's communication system is the backbone of how staff members work together and interact with guests.
Guests in a hotel may only interact with a handful of people, but behind the scenes there are many different hotel staff positions. And, depending on the size of the hotel, this can easily translate to dozens of on-duty staff at any given time. Let’s take a look at the various job positions available in the hotel industry.
Sleep tourism may be a relatively new buzz term, but for hospitality it isn’t really anything novel; it’s an extension and more deliberate expansion of what hotels aim to achieve each and every night. Often lost in this conversation, though, are independent hotels.
The start of the fourth quarter brings on the all-too-important annual tradition of budget planning for next year, and yet 2024 ‘s specific challenges have given the more heavily integrated hotel technologies a unique time to shine. How is this done, though?
What is hotel ROI? Hotel ROI means return on investment, which evaluates how much money you are getting out compared to what you put in. What is a good return on investment for a hotel? For instance, you may be focusing solely on your housekeeping for one calculation and your food and beverage department for another.
What is a hotel business plan? A hotel business plan is a comprehensive document that outlines your hotel’s goals, strategies, and financial projections. It serves as a roadmap for your hotel’s success, helping you attract investors, secure funding, and make informed decisions about your operations.
At a glance: – Understanding the Hotel Channel Management Landscape – What Is A Hotel Channel Manager? – Technical Features of A Hotel Channel Manager – How To Choose The Right Hotel Channel Manager For Your Hotel? – What Other Systems Can You Use With A Channel Manager At Your Hotel?
From service robots to software that enables hotels to run more efficiently, here are some of them. OpenSpace provides algorithm-based pricing for meetings and events, including weddings, incentives and conferences, enabling hotels to dynamically yield all function spaces, including external spaces such as gardens.
In the hotel industry, prospective property owners are faced with a myriad of lodging options to choose from and propose to their customer base. Each type of accommodation, whether it’s a chain hotel, resort, inn/bed and breakfast, or boutique hotel, presents its own set of advantages and disadvantages that hoteliers need to consider.
Travelodge, one of the UK’s largest hotel chains which operates 579 hotels across the UK, has revealed it is looking to fill over 400 positions across its UK hotels and at its head office in Thame, Oxfordshire. There are also 14 roles available at Travelodge’s support office in Thame, Oxfordshire.
In speaking with hotel owners and management company executives, staffing and labor costs are perennially two of the top concerns. But once you streamline the on-premise systems to smooth out the intricacies of modern hotel operations, where do you go from there? Tech can help, of course.
NB: This is an article from STR So, with rising inflation, record-high travel prices, flight disruptions and short-staffed hotels, why are people still traveling? Short-staffed hotels? To measure the awareness of short-staffed hotels, travelers’ attitudes about customer service levels and reduced housekeeping were examined.
Oliver Brown, the general manager of Wivenhoe House Hotel, said: “In 2023, hoteliers will be expected to build their business strategy on conscious decision-making behind the scenes. Despite the supply chain challenges, hotels will still be expected to provide a good F&B service that includes nutritional and sustainable adaptations.
Managing staff schedules is a common challenge for any hotel. Understanding the Problems Before we explain how a roster generator can help, let's look at the problems hotels usually face: Scheduling Mistakes Human errors in manual scheduling can lead to over- or understaffing, impacting service quality and efficiency.
Insights into hotel management salary and requirements 21st August, 2024 In this article Different roles and their salaries What affects hotel management salaries Requirements to get hotel management roles Skills needed to succeed in hotel management With more than 1.3 Let’s explore the various hotel management careers.
A hotel is very much like a swan swimming on a lake. So who are the people who make sure that a hotel building functions properly? Where are all the different hotel departments located and what exactly do they all do? Where are all the different hotel departments located and what exactly do they all do? Table of contents.
For many years, top-line metrics have been the cornerstone of hotel performance assessment, and RevPAR leadership seemed to be the holy grail of the industry. How much does a hotel spend on travel agents and OTA commissions as a percentage of rooms revenue? What is the energy cost of the asset on a per-available-room basis? to $338.50.
What is hotel automation? Hotel automation is the use of technology to perform routine tasks and manage operations in a hotel with minimal human intervention. This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms.
NB: This is an article from Xotels Is there anything more pressing on the minds of hoteliers, preventing them from having sleepless nights thinking about how to bring down their hotel`s cost and keep their business afloat? What is Cost Control in a Hotel? Establishing benchmarks: Allows you to compare results vs. other similar hotels.
Experience Matters The guest experience is the backbone of a hotel’s success. Improves Online Presence : Positive reviews enhance your online reputation, making your hotel a preferred choice. Improves Online Presence : Positive reviews enhance your online reputation, making your hotel a preferred choice.
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