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A comprehensive overview of job positions within a hotel

SiteMinder

From handling complaints and supervising staff to scheduling maintenance and managing budgets, this role oversees all aspects of hotel operations. Duties can include overseeing various departments, conducting health and safety audits, and managing budgets. Night duty manager. Human resources manager.

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What it’s like to work in hotel operations management

Les Roches

Accounts and finance A strong financial foundation enables a hotel to offer competitive pricing and improves the guest experience. This requires efficient management of critical financial duties such as budgeting, forecasting, maintaining precise financial records, overseeing payroll and ensuring tax compliance.

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A guide to hotel departments, operational areas and building functions

SiteMinder

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Greeting guests upon arrival. Checking guests in.

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What’s it like to work in the top 10 hotels in Abu Dhabi?

Les Roches

High standards of service: working in a hotel here means adhering to high standards of service and quality. Whether you are in guest services, food and beverage or housekeeping, you will be expected to deliver exceptional service, often catering to high-end clientele who expect nothing less than the best.