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Students will learn about guestservice, customer satisfaction, the strategic management of hospitality operations, industry trends and cultural influences on guest experiences. Courses explore the principles of menuplanning, food preparation, drinks service and restaurant operations.
Front office manager As the face of guestservices, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.
Accreditation means the course meets established quality standards and is recognized by employers Curriculum and course content: evaluate the modules in the course to check they cover all the main aspects of hotel management, including guestservices, operations management, finance, marketing and leadership.
Students learn about various aspects of the hospitality industry, including lodging operations, food and beverage management and guestservices. Cost and financial considerations You also need to consider the cost of tuition, fees and other expenses associated with the degree program and consider how it fits with your budget.
They have extensive knowledge of local attractions and events and their goal is to boost the guest experience by fulfilling special requests Food and beverage manager: oversees all dining operations within the hotel, including restaurants, bars and room service.
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