Hotelogix

JULY 11, 2024

One major challenge is competing with bigger hotel chains with larger marketing and technology budgets. They also struggle with rising operating costs, including utilities, maintenance, and staffing. Additionally, independent hotel owners often find it difficult to access the same resources and budget that larger chains benefit from.

Pricing 130

Pricing Download Book Budgeting 130

SiteMinder

MARCH 25, 2025

A gym isnt just another amenityits a way to boost guest satisfaction and set your property apart. Investing in your gym means investing in the kind of experience that todays guests actively seek out. These seemingly small, unique extras can be the difference between a returning guest and a one-off stay.

Training 52

Training Catering Blog Guest Satisfaction 52

Hotelogix

AUGUST 26, 2024

By keeping everyone connected, the hotel can provide better service and ensure that guests have a great experience during their stay.    Importance of Effective Interdepartmental Communication in a Hotel Interdepartmental communication is the key to smooth operations and guest satisfaction.

Communication 100

Communication Training Guest Satisfaction Budgeting 100

Hotelogix

OCTOBER 18, 2023

Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction. 

POS Systems 130

POS Systems Training Guest Satisfaction Front of House 130

Larry Mogelonsky

DECEMBER 11, 2023

The start of the fourth quarter brings on the all-too-important annual tradition of budget planning for next year, and yet 2024 ‘s specific challenges have given the more heavily integrated hotel technologies a unique time to shine. How is this done, though?

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100

Revenue Hub

OCTOBER 25, 2023

Cost-Effective Solution: Channel Managers are typically more cost-effective than GDS, making them an attractive choice for properties with budget constraints. By choosing the right distribution solution, you’ll enhance your ability to increase bookings, optimize revenue, and, ultimately, enhance guest satisfaction.

Book 109

Book Reservations Pricing Information 109

SiteMinder

SEPTEMBER 7, 2023

However, they are more than just additional charges on a guest’s bill. Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets. They can also be strategic revenue boosters that can significantly elevate your hotel’s profitability.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

SiteMinder

AUGUST 1, 2024

Budget and metrics: How much will you invest in marketing and how will you measure the effectiveness of your campaigns? Staffing requirements: Determine the number of staff needed for each department (front desk, housekeeping, maintenance, food and beverage, etc.), based on your projected occupancy and service levels.

Travel and Tourism 95

Travel and Tourism Competitive Analysis Pricing Budgeting 95

Revenue Hub

DECEMBER 8, 2023

What’s more, task automation technology will have a significant impact on the hospitality industry by revolutionizing various aspects of hotel operations, from maintenance to revenue management. This allows for proactive maintenance, saving money in the long run.

Travel and Tourism 109

Travel and Tourism Procurement Maintenance Information 109

Les Roches

SEPTEMBER 3, 2024

Managing such a hospitality venue involves a wide range of duties, from overseeing housekeeping and food service to guest relations and maintenance. The primary goal is to maximize operational efficiency, which directly impacts guest satisfaction. Why is managing hotel operations so important?

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52

Les Roches

AUGUST 21, 2024

Duties include strategic planning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guest satisfaction. They also oversee the concierge services, ensuring guests receive personalized recommendations and assistance.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Hotel Business

JUNE 4, 2024

The anticipated gains are so substantial that by 2029, nearly half of hospitality organizations are expected to earmark as much as 25% of their IT budgets for automation of services and processes, aiming to increase efficiency by 85%.

Maintenance 69

Maintenance Guest Satisfaction Property Management Housekeeping 69

SiteMinder

OCTOBER 1, 2024

Hotel automation can make a significant impact on day-to-day operations, providing practical solutions for improving efficiency and guest satisfaction. For example, automating room availability updates, housekeeping schedules, and maintenance requests ensures efficiency, leading to better staff management and faster service.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

Les Roches

SEPTEMBER 16, 2024

Conducting thorough inspections Hotel inspectors perform detailed examinations of hotel areas, including guest rooms, common areas, kitchens, dining facilities, recreational areas and back-of-house operations. They look for cleanliness, safety and maintenance issues, ensuring all aspects of the hotel meet established standards.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

Les Roches

SEPTEMBER 23, 2024

Able to operate a single property or a portfolio of hotels, these firms may specialize in particular niches, such as luxury resorts, boutique venues, properties in a hotel chain or budget accommodation. Typically, this fee covers a range of services, including overseeing day-to-day operations, staffing, marketing and maintenance.

Budgeting 52

Budgeting Training Guest Satisfaction Housekeeping 52

Les Roches

AUGUST 4, 2024

They must oversee all aspects of guest interactions, from reservations and check-in to room service and concierge assistance Staff management: responsible for hiring, training and supervising staff members across various departments.

Front Desk Operations 52

Front Desk Operations Hospitality Management Guest Satisfaction Budgeting 52

Les Roches

SEPTEMBER 20, 2024

If you’re someone who thrives on strategic planning and enjoys the intricate balance between financial management and guest satisfaction, hotel asset management might be your calling. This includes taking responsibility for driving profitability and improving guest satisfaction through hotel asset management.

Strategic Planning 52

Strategic Planning Guest Satisfaction Training Regulatory Compliance 52

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. These recurring costs are vital for the smooth functioning of the hotel and ensuring guest satisfaction.

Housekeeping 52

Housekeeping Book Guest Satisfaction Maintenance 52

Les Roches

JULY 4, 2024

Lodging operations and management Courses should cover the intricacies of managing accommodation, including topics such as front office procedures, housekeeping management, facility maintenance and guest relations.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

Revenue Hub

MAY 18, 2023

By reducing costs, hotels can offer better rates to guests, enabling them to better position themselves to budget-conscious travellers. This can help hotels attract more guests and compete more effectively with other hotels in the area. Competitive advantage: Cost control can also provide hotels with a competitive advantage.

Front Desk Operations 98

Front Desk Operations Cost Reduction Book Training 98

eZee Absolute

JANUARY 9, 2024

The versatility of these terminals not only caters to guest preferences but also makes the check-in and check-out processes easier. This efficiency meets the need for speed and also enhances overall guest satisfaction, marking a pivotal shift in the way hotels provide seamless and customer-centric services.

Budgeting 59

Budgeting Information Training Communication 59

Xotels

NOVEMBER 23, 2023

The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Hotel management focuses on meeting guests’ needs throughout their stay, fostering high satisfaction and loyalty.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Hotel management focuses on meeting guests’ needs throughout their stay, fostering high satisfaction and loyalty.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles? Salary range: $93,000 to $138,000.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

JULY 5, 2024

Construction phase: best practices and oversight Project managers oversee subcontractors and suppliers to keep the development on schedule and within budget as well as for quality, safety and adherence to regulatory requirements. Delays or denials in obtaining necessary approvals can impact project timelines and increase costs.

Travel and Tourism 52

Travel and Tourism Resort Management Regulatory Compliance Concierge 52

Xotels

APRIL 3, 2024

Revenue Strategies & Tactics Market Segmentation Hotel Pricing Strategies Forecasting & Budgeting Properly How to Distribute Effectively? property maintenance) and comparatively low variable costs (e.g., Making sure that the services/products offered clearly add value to the overall guest journey is therefore crucial.

Pricing 52

Pricing Book Budgeting Marketing 52

eZee Absolute

SEPTEMBER 21, 2023

This not only reduces costs but also saves time, allowing hotels to focus their resources on other critical aspects of guest satisfaction and experience enhancement. One common challenge is the initial investment in equipment and technology, which can be managed by choosing the right tools that align with your budget and objectives.

Book 52

Book Information Marketing Guest Satisfaction 52

Xotels Hotel Revenue Management

SEPTEMBER 1, 2020

We consider the following characteristics to be of great help: Guest first mentality & proactiveness, meaning always thinking of how the guest feels around your hotel and what can be done about it to improve their experience. Be prepared to add the following fees to your budget: Initial fee. Open minded to feedback.

Definition 52

Definition Marketing Budgeting Article 52

SiteMinder

JANUARY 8, 2024

This can include business people, long-stay travellers, budget travellers and backpackers. Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. Your teams can then execute strategies that offer specific guests the right products and promotions at the right times.

Travel and Tourism 59

Travel and Tourism Book Customer Service Housekeeping 59

SiteMinder

JANUARY 8, 2024

This can include business people, long-stay travellers, budget travellers and backpackers. Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. Your teams can then execute strategies that offer specific guests the right products and promotions at the right times.

Travel and Tourism 52

Travel and Tourism Book Customer Service Housekeeping 52

Hotel Business

MARCH 20, 2025

A strong communications strategy also includes tracking guest comments, reviews, inquiries and complaints and routing them from the PMS to the necessary departments. Add mobile tools and soft check-in features to the mix and it is a perfect ecosystem for efficiency among operations teams and improved guest experiences.

Housekeeping 52

Housekeeping Communication Training Maintenance 52