Hotel Business

JANUARY 16, 2024

.” WHG currently manages a portfolio of leading brands and independent hotels and provides the following management services: hotel operations, food & beverage management, revenue management, spa operations, capital budget management, accounting services, human resources and IT services.

Guest Satisfaction 64

Guest Satisfaction Revenue Projections Budgeting Accounting 64

Hotel Business

MARCH 13, 2024

By Jared Lerner In the competitive landscape of the hospitality industry, hotels are constantly seeking innovative ways to optimize their operations, increase revenue and enhance guest satisfaction.

Guest Satisfaction 69

Guest Satisfaction Catering Budgeting Scheduling 69

Revenue Hub

AUGUST 22, 2023

NB: This is an article from berner+becker , one of our Expert Partners But instead of violins and cellos, you’re working with bookings, rates, staff schedules, and guest satisfaction. Industry Benchmarks and Competitive Landscape No hotel is an island! It’s the rocket fuel for sharper forecasts and more reliable budgets.

Travel and Tourism 82

Travel and Tourism Guest Satisfaction Book Article 82

Revenue Hub

AUGUST 28, 2024

The start of a new year brings fresh budgets, resolutions to reconnect with loved ones, and newly engaged couples plotting their nuptials. Handling meeting quotas, RFPs, contracts, complex events, and guest satisfaction is challenging, especially given the irregular hours and unpredictable schedules involved.

Events 77

Events Scheduling Catering Book 77

Hotelogix

OCTOBER 18, 2023

It's a comprehensive solution that empowers your hotel to optimize operations, deliver exceptional guest experiences, and thrive in a competitive industry.  It enhances guest satisfaction, optimizes operational efficiency, and drives revenue growth for your hotel business. 

Reservations 100

Reservations Book Information Guest Satisfaction 100

Hotel Owner

OCTOBER 26, 2022

So how, in this current uncertain landscape, can hoteliers report healthy profits while still delivering remarkable guest experiences? Cookie cutter, one-size-fits-all approaches will no longer work; wellness offerings must be hyperpersonalised to directly target the needs of every potential guest.”.

Procurement 104

Procurement Budgeting Guest Satisfaction Book 104

Hotel Owner

FEBRUARY 20, 2024

In the dynamic landscape of hospitality, the integration of Artificial Intelligence (AI) and Machine Learning (ML) technologies is no longer a luxury but a necessity. Catering to diverse guest preferences Technology excels in catering to diverse guest preferences, especially in multilingual settings.

Catering 52

Catering Front of House Guest Satisfaction Budgeting 52

Les Roches

JULY 4, 2024

Lodging operations and management Courses should cover the intricacies of managing accommodation, including topics such as front office procedures, housekeeping management, facility maintenance and guest relations.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Hospitality Management 52

Les Roches

JULY 9, 2024

Roles such as hotel manager , assistant general manager or operations manager offer a wide range of responsibilities, from overseeing day-to-day operations and guest services to managing staff and budgets. Understanding the global landscape of hotel careers It’s a great time to start a career in hotels.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Travel and Tourism 52

SiteMinder

JULY 13, 2024

The fluctuating demand, strong competition, and ever-changing e-commerce landscape in hospitality necessitate constant attention and strategic adaptation. They typically have larger advertising budgets and greater resources to invest in metasearch advertising, allowing them to bid more aggressively for top placement in search results.

Pricing 98

Pricing Book Budgeting Marketing 98

SiteMinder

AUGUST 27, 2024

Airbnb’s exit from China was due to several key factors that are important to understand if you want to take advantage of the current market landscape. It is widely used by budget-conscious travellers, making it a good option if your hotel caters to this segment. Table of contents Why is Airbnb failing in China?

Catering 52

Catering Book Pricing Marketing 52

Revenue Hub

MARCH 7, 2024

Studies show that: Data-driven decisions can have a 25% increase in guest satisfaction scores and a 15% increase in RevPAR. They are essential components of a successful hotel commercial strategy that can help them navigate the complex and dynamic hospitality landscape. How are these decisions made?

Information 86

Information Pricing Article Guest Satisfaction 86

Les Roches

JULY 5, 2024

The latter considerations are particularly important, as resorts can often have an impact on natural landscapes, ecosystems and habitats. Developers must navigate a complex regulatory landscape, including zoning laws, environmental regulations, building codes and land use approvals.

Travel and Tourism 52

Travel and Tourism Resort Management Regulatory Compliance Concierge 52

Revenue Hub

DECEMBER 8, 2023

As we approach 2024, the hospitality industry’s landscape is set to undergo significant transformations characterized by increased personalization, automation, AI, and cybersecurity, just to name a few. Moreover, these advancements will not only redefine the guest experience but also push the boundaries of what is possible in the sector.

Travel and Tourism 99

Travel and Tourism Procurement Maintenance Information 99

Revenue Hub

APRIL 30, 2024

Join us as we uncover the truth about how revenue management can enhance profitability and guest satisfaction. Market conditions, customer preferences, and competitive landscapes are constantly evolving, which means that revenue managers must be proactive in adapting their strategies to stay ahead.

Pricing 81

Pricing Information Article Marketing 81

eZee Absolute

JANUARY 9, 2024

The versatility of these terminals not only caters to guest preferences but also makes the check-in and check-out processes easier. This efficiency meets the need for speed and also enhances overall guest satisfaction, marking a pivotal shift in the way hotels provide seamless and customer-centric services.

Budgeting 59

Budgeting Information Training Communication 59

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. In 17th-century England, a bustling landscape emerged with over 600 inns.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. In 17th-century England, a bustling landscape emerged with over 600 inns.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

APRIL 3, 2024

Revenue Strategies & Tactics Market Segmentation Hotel Pricing Strategies Forecasting & Budgeting Properly How to Distribute Effectively? The ability to cater to diverse needs and preferences of different customer segments positions a hotel to maximize occupancy rates, boost customer satisfaction, and drive sustained revenue growth.

Pricing 52

Pricing Book Budgeting Marketing 52

Revenue Hub

JULY 18, 2024

For example, among business travelers, you might distinguish between corporate executives and mid-level managers, each with different needs and budgets. Tailoring your offers to these micro-segments can improve conversion rates and enhance guest satisfaction.

Pricing 96

Pricing Book Marketing Events 96

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. These recurring costs are vital for the smooth functioning of the hotel and ensuring guest satisfaction.

Housekeeping 52

Housekeeping Book Guest Satisfaction Maintenance 52

SiteMinder

FEBRUARY 25, 2024

They represent a mix of services, designs, and experiences tailored to different types of guests, such as luxury seekers or budget travellers. Prime spot/locations A prime location is a pivotal attribute of top hotel brands, enhancing accessibility and enriching the guest experience with convenience and charm.

Catering 52

Catering Budgeting Guest Satisfaction Marketing 52

Les Roches

JULY 2, 2024

Hotels and resorts Dubai is renowned for its luxurious hotels and resorts, offering world-class accommodations and unparalleled service to guests from around the world. There are plenty of interesting hotel jobs where you can work to make guests comfortable and welcome.

Travel and Tourism 52

Travel and Tourism Concierge Catering Hospitality Management 52

Les Roches

OCTOBER 23, 2023

Graduates not only gain insights into guest satisfaction but also develop a strong foundation for curating marketing strategies that truly resonate. They can successfully propel business growth while leaving a significant mark on the ever-evolving hospitality landscape.

Marketing 52

Marketing Strategic Planning Travel and Tourism Communication 52

eZee Absolute

SEPTEMBER 13, 2023

Running a hotel is a fantastic journey, but it also requires you to stay on your toes as the hospitality landscape continuously evolves. One of the keys to staying ahead in this dynamic industry is to understand the changing guest behaviour. However, if your guests seek affordability, high-tech amenities may not be a priority.

Book 59

Book Catering Marketing Training 59

eZee Absolute

SEPTEMBER 21, 2023

They allow guests to embark on immersive journeys through the heart of hotels, providing a dynamic and engaging glimpse into what the property has to offer. In this blog, we will delve into the world of hotel virtual tours, shedding light on what they are, why they matter, and how they are transforming the hospitality landscape.

Book 52

Book Information Marketing Guest Satisfaction 52

Xotels

SEPTEMBER 7, 2023

Whether you’re a senior hotelier or an entrepreneur in the hospitality sector, understanding what a hotel management company does is essential to thriving in today’s competitive hospitality landscape.

Communication 52

Communication Marketing Information Article 52

eZee Absolute

NOVEMBER 10, 2023

Highlight the convenience your hotel offers by organizing tours, making it easy for guests to explore the local area. This enhances guest satisfaction and attracts those seeking a richer, more immersive travel experience.

Workshop 59

Workshop Catering Events Presentation 59

Les Roches

JUNE 27, 2024

Responsibilities can range from guiding hikes through breathtaking landscapes and delivering educational lectures about the local flora and fauna to managing guest services and ensuring safety protocols are met on board and on land. This role is ideal for those who love the outdoors and have a thirst for exploration.

Travel and Tourism 52

Travel and Tourism Training Communication Events 52

Xotels

SEPTEMBER 7, 2023

Whether you’re a senior hotelier or an entrepreneur in the hospitality sector, understanding what a hotel management company does is essential to thriving in today’s competitive hospitality landscape.

Communication 52

Communication Marketing Information Article 52

SiteMinder

FEBRUARY 14, 2024

Guest experience and satisfaction Trends like mobile check-in/check-out, in-room technology, and AI-driven customer service can significantly elevate the guest experience, making it more convenient, personalised, and engaging. Otherwise they are combating inflation by choosing cheaper rooms or purchasing packages.

Travel and Tourism 59

Travel and Tourism Marketing Catering Book 59