Remove Budgeting Remove Customer Service Remove Service Management
article thumbnail

Five Keys to Success for QSRs Post-COVID

Modern Restaurant Management

Personalization of offers – as part of loyalty programs or across owned and paid channels – will provide highly valuable and contextual customer interactions that more efficiently drive customer behavior. Managing down third-party fees will improve margins as labor costs continue to rise.

article thumbnail

The Ultimate Guide to Restaurant Costs

7 Shifts

For example, though food costs are running costs, you should budget for beginning inventory when opening your restaurant Many of your startup costs will be one-off costs, though some are subject to annual renewals Restaurant Expenses Vs. Restaurant Costs One often confused (and misused) sets of terms are restaurant costs and restaurant expenses.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to be a restaurant manager

Les Roches

Effective restaurant staff management ensures that there are always enough staff members on duty to meet customer demand, while also making sure that labor costs stay within budget. Additionally, managers must monitor employee performance and take action if necessary. What education does a restaurant manager need?

article thumbnail

6 Critical Restaurant Manager Responsibilities For Efficient Operations

The Restaurant Times

.” A restaurant manager must keep operational costs under control and increase efficiency to maximize profits. A detailed budget must be maintained to keep track of the expenses incurred on buying inventory, staff salaries, as well as improvements to the infrastructure. Source: MBB Management.

article thumbnail

Navigating management in the hospitality industry: Tips for success

Les Roches

It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff. Depending on where you work, successful hospitality management can require strategic thinking and effe­ctive marketing technique­s to enhance profitability.

article thumbnail

FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

In addition to providing excellent customer service, front of house staff are responsible for maintaining a clean and organized dining area, processing payments, and managing reservations. Core duties of a server include taking orders, serving food and drinks, and ensuring that customers have an enjoyable dining experience.

article thumbnail

What do you study in an online hotel management degree?

Les Roches

Food and beverage service management From fine dining restaurants to casual cafes and banquet facilities, food and drink service plays a big role in the overall guest experience. Courses explore the principles of menu planning, food preparation, drinks service and restaurant operations.