SiteMinder

MARCH 16, 2025

Budget management: With operating costs rising, managing budgets effectively is crucial. Operations managers must balance cost control with maintaining high-quality services, ensuring that every dollar spent contributes to profitability. Technology integration: Digital transformation is reshaping hotel operations.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

7 Shifts

NOVEMBER 15, 2024

How do you manage the restaurant’s budget and control costs? Conflicts or performance issues are inevitable in restaurants, and how a manager handles them has an effect on the overall team dynamic and customer service. 95% of customers are more likely to return if they experience good service.

Communication 78

Communication Server Special Events Training 78

Synergy Suite

AUGUST 17, 2022

What’s the most important prerequisite for running a high-quality food service establishment? Is it customer service? While these are critical elements to a top-tier dining experience, they can’t run efficiently without well-structured, rock-solid restaurant scheduling. Why Is Restaurant Scheduling So Important?

Scheduling 52

Scheduling Regulatory Compliance Server Training 52

Modern Restaurant Management

APRIL 29, 2021

Employees check their balance approximately seven times per week, allowing them to manage their budgets and take control of their finances. “If you can accommodate people’s lifestyle needs instead of being rigid in set schedules, that can attract new types of employees,” Nguyen said.

Scheduling 221

Scheduling Training Server Pricing 221

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Scheduling 158

Scheduling Front of House Training Customer Service 158

7 Shifts

MAY 31, 2021

How is the restaurant's budget broken down between key expenses like food costs, labor, and fixed costs? Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity.

Server 145

Server Scheduling Portion Control Customer Service 145

Synergy Suite

JUNE 7, 2024

One area that often poses a challenge is the scheduling of weekend shifts. Crafting balanced, fair, and equitable schedules in such a competitive industry is tricky, but it’s well worth the effort it takes to make it happen. Next, we’ll provide actionable steps that will help you implement a rotating weekend schedule.

Scheduling 52

Scheduling Training Communication Special Events 52

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue.

Scheduling 113

Scheduling Communication Training Customer Service 113

Modern Restaurant Management

SEPTEMBER 7, 2023

Once you buy it, you still have to budget for ongoing maintenance and repair expenses that will come up as long as you drive the car. Local and regional rental companies are likely to have a more limited selection What is the company’s customer service like? Think of commercial ice equipment like your vehicle.

Maintenance 189

Maintenance Customer Service Pricing Accounting 189

7 Shifts

NOVEMBER 15, 2024

It may involve offering a mix of premium and budget-friendly drinks to appeal to more customers. The ideal candidate will have researched your brand and customer base to provide ideas that align with your bar’s positioning and target market. Sometimes, they may even need to step in themselves to maintain service standards.

Events 78

Events Training Scheduling Communication 78

SiteMinder

OCTOBER 11, 2022

Regardless of seniority, these are all customer facing positions and require excellent people skills. The purpose of the role is to ensure that all guests receive high quality customer service. Key attributes include strong people skills, attention to detail, good leadership skills and customer service experience.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

7 Shifts

JULY 12, 2024

Schedule staff properly to reduce overtime and accommodate your busiest times effectively. Create a maintenance schedule for each piece of equipment to keep everything in top condition. When planning renovations, research costs thoroughly and create a detailed budget to avoid unexpected expenses.

Catering 158

Catering Maintenance Pricing Scheduling 158

7 Shifts

AUGUST 18, 2024

Sourcing the Right Equipment Your budget, target market, and concept will dictate your equipment needs. These employees will be the first point of contact with customers, so you must ensure you have the right staff to deliver exceptional customer service. They should also be outgoing and able to socialize with customers.

Customer Service 148

Customer Service Marketing Scheduling Special Events 148

LimeTray

FEBRUARY 9, 2025

Employee Scheduling and Time Tracking Scheduling employees can be a real headacheespecially when its last-minute, someones sick, or you’re understaffed during the dinner rush. A restaurant POS system handles employee scheduling and time tracking, giving you a clear view of work hours and performance metrics all on one platform.

Pricing 52

Pricing POS Systems Server Scheduling 52

Modern Restaurant Management

OCTOBER 28, 2020

Dining igloos , clear plastic domes that are temperature-controlled, are newly popular among restaurants that have the budget and sufficient space. Prioritize Customer Service. That’s why restaurants must make every effort to deliver a high level of customer service, both on-site and online.

Sanitation 212

Sanitation Customer Service Information Server 212

7 Shifts

AUGUST 22, 2024

Between minimum wage increases, growing labor compliance regulations, and a largely seasonal or part-time workforce, you already have very demanding labor scheduling responsibilities. Because we feel your pain, we built this free staff availability template for restaurant managers to simplify and streamline scheduling.

Scheduling 148

Scheduling Marketing Customer Service Magazine 148

Restaurant Engine

SEPTEMBER 8, 2021

Consider this expense part of your marketing budget. Remember that happy staff equals happy customers. A restaurant with high employee morale is one that provides great customer service. Great customer service starts with happy team members. #5: 5: Have Team Parties. Everyone likes free food. tweet this).

Customer Service 106

Customer Service Definition Budgeting Scheduling 106

Modern Restaurant Management

SEPTEMBER 5, 2024

By digitising food safety checklists, temperature logs, cleaning schedules, and workflows, process management platforms ensure food safety procedures are consistent. Keeping Costs Low In the constant search to cut costs wherever possible, budget management is essential to the operation of quick service chains.

Maintenance 88

Maintenance Scheduling Document Training 88

7 Shifts

OCTOBER 22, 2019

1) Set Your Schedule As a restaurateur, you want to post photos right when prospective customers are thinking about food—so aim to schedule all content in time slots surrounding mealtimes. Remember to mark holidays and seasonal changes so you can post timely greetings and promos! Tip: Never delete negative comments.

Marketing 113

Marketing Accounting Scheduling Download 113

7 Shifts

MARCH 16, 2022

High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. As a manager, there are countless low- to no-budget tips to engage staff and build a strong foundation for your business. Get Staff Buy-in On Scheduling.

Scheduling 148

Scheduling Server Communication Sanitation 148

7 Shifts

AUGUST 16, 2024

From managing staff to overseeing customer service and financials, they play a crucial role in ensuring the restaurant's daily operations run smoothly. One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly.

Server 78

Server Customer Service Training Communication 78

Revenue Hub

JANUARY 9, 2023

Demand forecasting also helps hotels optimize their staffing levels by allowing them to plan for the number of employees they will need to schedule for cleaning rooms and servicing guests. This can help improve operational efficiency and reduce labor costs while ensuring that the hotel can provide good customer service to guests.

Pricing 98

Pricing Information Article Blog 98

7 Shifts

JANUARY 10, 2024

RMSes vary widely in terms of features and functions, but most include point of sale (POS), inventory management, staff management, payroll, employee scheduling, and more. These systems offer a unified solution for sales, inventory, and customer management. Reduced costs Waste is everywhere in the restaurant industry.

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

7 Shifts

JANUARY 10, 2024

RMSes vary widely in terms of features and functions, but most include point of sale (POS), inventory management, staff management, payroll, employee scheduling, and more. These systems offer a unified solution for sales, inventory, and customer management. Reduced costs Waste is everywhere in the restaurant industry.

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

LimeTray

JANUARY 20, 2025

This feature minimizes waste, prevents stockouts, and supports budget management. Employee Scheduling and Time Tracking With employee scheduling and time tracking, restaurant managers can organize shifts and monitor hours efficiently. Inventory Tracking Inventory tracking is essential for effective stock management.

POS Systems 52

POS Systems Reservations Server Scheduling 52

The Restaurant Times

AUGUST 29, 2020

Add a COVID-19 resource to your site to house a collection of FAQs your customers can refer to during social media interactions, customer service calls, online orders, etc. Look for tools that let you automatically schedule your social media posts. Have a consistent content plan for each week.

Marketing 105

Marketing Communication Information Customer Service 105

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Scheduling 78

Scheduling Front of House Training Customer Service 78

Hotel Owner

MAY 14, 2024

For instance, Instagram is ideal for visually showcasing your hotel’s amenities and experiences, while Twitter can be used for real-time updates and customer service. Evaluate where your target audience spends their time online and prioritise those platforms for your marketing efforts.

Marketing 98

Marketing Book Information Customer Service 98

Modern Restaurant Management

DECEMBER 21, 2022

Do a budget and work on predicting cash needs the next 60-90 days. We’ll see more restaurants offering their employees gig-like schedule flexibility and instant access to earned wages. " – Legion's Chief Customer Officer, Michael Spataro. "Balancing Don’t be afraid to increase price.

Pricing 197

Pricing POS Systems Front of House Marketing 197

7 Shifts

OCTOBER 31, 2023

You’re paying too many fees You budgeted for the monthly fee. It’s frustrating when the customer service rep doesn’t understand the system or tries to shift the blame onto a third party. One of the most impressive aspects of 7shifts is the customer service availability. Now, you have to pay for year-end filing too?

Information 88

Information Pricing Customer Service Accounting 88

Les Roches

MARCH 22, 2023

You’ll be responsible for budgeting, venue selection, vendor management, decor, catering, entertainment, and more. Budget management Creating and managing event budgets is a crucial aspect of event planning. Budget management Creating and managing event budgets is a crucial aspect of event planning.

Events 52

Events Budgeting Vendor Management Communication 52

7 Shifts

MAY 15, 2023

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. Employers need to track hours, calculate wages, manage shift schedules , and maintain employee records. A two-week pay cycle , resulting in a bi-weekly pay schedule. And if you don't.

Scheduling 78

Scheduling Document Information Server 78

7 Shifts

JANUARY 20, 2023

So stock up on all-purpose cleaners and check your soap dispensers and other supplies to get back to your regular schedule. So make sure you have enough staff on hand to handle the increase in orders and customer service. Be mindful of your own budget though. Be prepared for a surge in business.

Scheduling 78

Scheduling Communication Events Training 78

Les Roches

APRIL 3, 2023

Scheduling and managing staff Managers are also responsible for creating and maintaining employee schedules. Effective restaurant staff management ensures that there are always enough staff members on duty to meet customer demand, while also making sure that labor costs stay within budget.

Customer Service 52

Customer Service Budgeting Communication Training 52

7 Shifts

OCTOBER 9, 2019

A mobile app in particular allows customers to create a profile, track their rewards, get exposed to the brand more frequently, and, most importantly, receive new offers. Integrating your mobile app with your POS takes things a step further by helping you gather more meaningful data and provide exceptional customer service.

Marketing 113

Marketing Reservations Accounting Information 113

MBB Hospitality

APRIL 14, 2023

You’ll learn the tips on selecting a prime location, creating a profitable menu, deciding on a budget, and hiring a staff. It’s always important to create an effective budget so it is parallel with your realistic goals and expectations. We’ll be going over the following steps below that will help you set up your new business venture.

Customer Service 52

Customer Service Budgeting Scheduling Communication 52

Synergy Suite

JANUARY 20, 2023

General and store managers oversee all aspects of the business, including managing budgets, hiring and training staff, setting goals and policies, and ensuring that the restaurant operates efficiently and effectively. They handle relationships with suppliers, inventory management, and may even help with HR tasks like scheduling and payroll.

Training 52

Training Scheduling Customer Service Budgeting 52