Budgeting Customer Service Landscaping 
Modern Restaurant Management
NOVEMBER 28, 2022
For many, that solution lies in technology such as self-service kiosks, QR codes, and online ordering. Come 2023, it will be increasingly important for restaurants to factor technology into their budgets to adapt to the changing economic landscape and better meet consumer demand.
Modern Restaurant Management
SEPTEMBER 6, 2023
Without customer loyalty, it’s difficult to succeed in any business, particularly when you’re competing in a crowded landscape like hospitality. With the right consumer marketing solution, your restaurant can focus its efforts and budget on high-value customers, instead of those who’ve already churned.
Revenue Hub
JANUARY 12, 2024
NB: This is an article from Mews It’s all about creating a personalized experience for guests to exceed their expectations and build customer loyalty. Personalization extends across all touchpoints: customer service, the technology you use, guest feedback and employee training, as well as community.
Modern Restaurant Management
JUNE 30, 2021
Personalization of offers – as part of loyalty programs or across owned and paid channels – will provide highly valuable and contextual customer interactions that more efficiently drive customer behavior. Managing down third-party fees will improve margins as labor costs continue to rise.
Hotelogix
NOVEMBER 28, 2024
The secret often lies in their ability to master market segmentation - a strategy that's becoming increasingly crucial in today's diverse hospitality landscape. With this comprehensive understanding of your guest segments, you can develop targeted service offerings that cater to their specific needs and preferences.
Hotelogix
DECEMBER 13, 2024
In recent years, the emergence of rapidly growing domestic mid-segment hotel brands has significantly transformed the country's hospitality landscape. Leaders in this segment emphasize the importance of understanding local needs, culture, and traditions to engage effectively with domestic customers. "The
Hotelogix
OCTOBER 1, 2024
Let’s dive into the top trends shaping the OTA landscape in 2024. Whether it’s suggesting hotels based on your past bookings or offering deals that match your budget, personalization is critical. OTAs that can provide more tailored experiences are seeing higher customer loyalty and better conversion rates.
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