Budgeting Customer Service Domestic 
Hotelogix
DECEMBER 13, 2024
In recent years, the emergence of rapidly growing domestic mid-segment hotel brands has significantly transformed the country's hospitality landscape. Although relatively young and small, these brands have captured the attention of domestic travelers, controlling about 60% of the total branded rooms available in the country.
SiteMinder
FEBRUARY 14, 2024
Guest experience and satisfaction Trends like mobile check-in/check-out, in-room technology, and AI-driven customer service can significantly elevate the guest experience, making it more convenient, personalised, and engaging. When it comes to luxury vs budget travel , travellers are willing to spend more – where they see value.
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Hotel Owner
MAY 14, 2024
Hotel marketing has come a long way, with the majority of holidaymakers – domestically and abroad – using the internet and their social media accounts to research and choose their next vacations. Evaluate where your target audience spends their time online and prioritise those platforms for your marketing efforts.
Hotel Business
JANUARY 31, 2023
Making the way back to 2019 levels On average, travel buyers estimate their companies’ current domestic business travel bookings have returned to 67% of pre-pandemic 2019 levels (up from 63% in GBTA’s October poll). Travel buyers estimate their company’s current domestic business travel spend is back to 68% of their 2019 spend levels.
Modern Restaurant Management
DECEMBER 21, 2022
Do a budget and work on predicting cash needs the next 60-90 days. With domestic road trips increasing post pandemic, consumers are looking to receive food and continue on their travels as quickly as possible. Typically smaller but more frequent increases, especially on the big movers, will produce better, more sustainable results.
Modern Restaurant Management
JUNE 28, 2024
KFC finishes second at 81 (unchanged), appearing to hold on to highly loyal customers as competitors cut into its domestic market share. Despite Cost-Conscious Mindset, Gen Z Prioritize Eating Out Gen Z is becoming increasingly financially savvy and is embracing the TikTok ‘loud budgeting’ trend.
SiteMinder
NOVEMBER 22, 2023
Common issues include inconsistent customer service, challenges in managing online reputation, and fluctuating occupancy rates. Operational hurdles such as staff turnover, outdated technology, and inefficient resource management can also impact service quality. The solution? We have this covered.
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