Budgeting Customer Service Domestic 
SiteMinder
FEBRUARY 14, 2024
Guest experience and satisfaction Trends like mobile check-in/check-out, in-room technology, and AI-driven customer service can significantly elevate the guest experience, making it more convenient, personalised, and engaging. When it comes to luxury vs budget travel , travellers are willing to spend more – where they see value.
Hotel Business
JANUARY 31, 2023
Making the way back to 2019 levels On average, travel buyers estimate their companies’ current domestic business travel bookings have returned to 67% of pre-pandemic 2019 levels (up from 63% in GBTA’s October poll). Travel buyers estimate their company’s current domestic business travel spend is back to 68% of their 2019 spend levels.
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Hotel Owner
MAY 14, 2024
Hotel marketing has come a long way, with the majority of holidaymakers – domestically and abroad – using the internet and their social media accounts to research and choose their next vacations. Evaluate where your target audience spends their time online and prioritise those platforms for your marketing efforts.
Les Roches
AUGUST 26, 2024
This career demands strong organizational skills, attention to detail and a deep understanding of customer service. Cultural immersion and personal growth Living and working in a foreign country immerses you in a new culture, allowing you to gain first-hand experience of different lifestyles, traditions and customs.
SiteMinder
NOVEMBER 22, 2023
Common issues include inconsistent customer service, challenges in managing online reputation, and fluctuating occupancy rates. Operational hurdles such as staff turnover, outdated technology, and inefficient resource management can also impact service quality. The solution? We have this covered.
Les Roches
OCTOBER 23, 2023
It imparts a well-rounded understanding of customer service, industry intricacies, and vital interpersonal skills – all of which form the bedrock of successful sales endeavors. Graduates not only gain insights into guest satisfaction but also develop a strong foundation for curating marketing strategies that truly resonate.
Les Roches
AUGUST 10, 2023
The hospitality industry is about creating a welcoming environment for guests and offering tailored experiences that meet customer needs. Tourism is a key part of the hospitality industry and offers services to those traveling for pleasure or business. They must handle budgets, manage vendors and deal with logistics.
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