Hotelogix

OCTOBER 1, 2024

Whether it’s suggesting hotels based on your past bookings or offering deals that match your budget, personalization is critical. OTAs that can provide more tailored experiences are seeing higher customer loyalty and better conversion rates. OTAs cater to this demand by offering last-minute deals and flexible booking options.

Book 130

Book Pricing Customer Service Budgeting 130

Restaurant Engine

SEPTEMBER 8, 2021

Consider this expense part of your marketing budget. Remember that happy staff equals happy customers. A restaurant with high employee morale is one that provides great customer service. Great customer service starts with happy team members. #5: Treat them as well as you would your customers.

Customer Service 106

Customer Service Definition Budgeting Scheduling 106

Modern Restaurant Management

SEPTEMBER 5, 2024

Keeping Costs Low In the constant search to cut costs wherever possible, budget management is essential to the operation of quick service chains. Managing Shifts in Consumer Expectations A unified process management platform empowers staff to deliver consistent and outstanding customer service.

Maintenance 88

Maintenance Scheduling Document Training 88

LimeTray

FEBRUARY 9, 2025

Mobile POS systems enhance customer service by letting servers take orders, suggest items, and process payments at the table, reducing wait times and speeding up service. Customer Feedback Collection When customers leave feedback, positive or negative, its a goldmine of information.

Pricing 52

Pricing POS Systems Server Scheduling 52

SiteMinder

OCTOBER 10, 2022

The price of rooms in these types of accommodations reflect the quality and the types of services available in the hotel. As a low budget option, there are usually no additional facilities in the hotel and no type of room service. They are normally small to medium sized hotels and offer some food and beverage services.

Travel and Tourism 72

Travel and Tourism Budgeting Catering Concierge 72

Les Roches

MARCH 22, 2023

You’ll be responsible for budgeting, venue selection, vendor management, decor, catering, entertainment, and more. Budget management Creating and managing event budgets is a crucial aspect of event planning. Budget management Creating and managing event budgets is a crucial aspect of event planning.

Events 52

Events Budgeting Vendor Management Communication 52

Hotel Owner

MAY 14, 2024

Each social media platform offers something different Different social media platforms cater to different demographics and interests, so make sure you choose the right one. Evaluate where your target audience spends their time online and prioritise those platforms for your marketing efforts.

Marketing 98

Marketing Book Information Customer Service 98

Modern Restaurant Management

DECEMBER 21, 2022

Do a budget and work on predicting cash needs the next 60-90 days. For example, rather than giving heavy discounts on items they’re already seeing margin hits from, restaurants can incentivize customers to purchase other items that provide better returns. Don’t be afraid to increase price. Your CPA can help with this.

Pricing 197

Pricing POS Systems Front of House Marketing 197

7 Shifts

OCTOBER 31, 2023

You’re paying too many fees You budgeted for the monthly fee. It’s frustrating when the customer service rep doesn’t understand the system or tries to shift the blame onto a third party. One of the most impressive aspects of 7shifts is the customer service availability. Now, you have to pay for year-end filing too?

Information 88

Information Pricing Customer Service Accounting 88

Revenue Hub

APRIL 11, 2023

Guests seeking personalized experiences: Some guests may book directly through the hotel’s website, believing it allows for more customized service or special requests. Independent and small group travelers: OTAs cater to independent travelers and small groups who plan and book their trips without the assistance of travel agents.

Book 97

Book Information Reservations Catering 97

Hotelogix

NOVEMBER 29, 2024

This infers check-in should be instantaneous; activities should be simple to book and maintain, and services like transportation or turndown should be professionally handled with deliberate forethought. Management must cater to their needs as easily and carefully as possible.

Guest Satisfaction 130

Guest Satisfaction Valet Services Housekeeping Document 130

InnQuest

AUGUST 15, 2023

Choose one that fits your budget and business requirements. Support and Training: Look for a provider with excellent customer service and training resources. GDS (Global Distribution System): This is a must for hotels that cater to corporate travelers and travel agencies.

Reservations 130

Reservations Book Property Management Pricing 130

Les Roches

MAY 9, 2023

Defining the main goals of the event will help you decide on other elements such as the venue, format, target audience, and budget. Budgeting and financial planning: An event budget will help ensure that you stick to your spending plan and that all expenses are accounted for. A virtual event can be considered to cut down costs.

Events 52

Events Event Coordination Budgeting Customer Service 52

LimeTray

JANUARY 20, 2025

This feature minimizes waste, prevents stockouts, and supports budget management. That being said, LimeTrays restaurant POS system supports contactless, mobile, and digital wallet payments, among other options, catering to varying customer preferences.

POS Systems 52

POS Systems Reservations Server Scheduling 52

eZee Absolute

MAY 29, 2024

They’ll outline their needs – number of rooms, meeting space, budget, you name it – and then they will send this list or hotel RFP to several hotels like yours. Some require fancy meeting spaces and top-notch catering, while others might be all about budget-friendly rooms and a fun social atmosphere.

Events 52

Events Catering Book Budgeting 52

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. Accounting and finances: Manage budgets and track food and labor costs. But restaurant management is the glue that holds it all together. The solution?

Scheduling 113

Scheduling Communication Training Customer Service 113

Les Roches

AUGUST 1, 2024

Green Apple Travel & Tourism This Dubai-based agency offers a range of services, including holiday packages, hotel reservations, flight bookings and visa assistance. Known for its personalized approach, Green Apple focuses on crafting bespoke experiences that cater to individual preferences and budgets.

Travel and Tourism 52

Travel and Tourism Book Communication Reservations 52

SiteMinder

FEBRUARY 25, 2024

They represent a mix of services, designs, and experiences tailored to different types of guests, such as luxury seekers or budget travellers. These brands help hotels attract loyal customers, showcase what makes them special, grow their revenue , and compete effectively in the busy hospitality sector. When was Marriott founded?

Catering 52

Catering Budgeting Guest Satisfaction Marketing 52

Modern Restaurant Management

JANUARY 3, 2024

Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. There's a growing recognition that mobile apps alone cannot cater to all aspects of loyalty, paving the way for alternative solutions like kiosks and more integrated loyalty program structures.

Pricing 132

Pricing Marketing Catering Front of House 132

Les Roches

SEPTEMBER 23, 2024

Able to operate a single property or a portfolio of hotels, these firms may specialize in particular niches, such as luxury resorts, boutique venues, properties in a hotel chain or budget accommodation. They manage exclusive services, upscale amenities and cater to affluent guests, aiming to provide exceptional experiences.

Budgeting 52

Budgeting Training Guest Satisfaction Housekeeping 52

Les Roches

AUGUST 21, 2024

Finance manager One of the most vital hotel management positions, these experts oversee the financial aspects of hotel operations , including budgeting, financial reporting and cash flow management. Their role also involves managing event budgets, negotiating contracts with vendors and handling post-event evaluations.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

DECEMBER 7, 2022

Hospitality, however, shouldn’t be confused with customer service. Hospitality focuses on making customers feel welcome, comfortable and happy, while customer service is about meeting customers’ needs and helping them solve problems. The main types of hospitality are: Food and Beverage.

Travel and Tourism 52

Travel and Tourism Customer Service Hospitality Management Book 52

7 Shifts

JUNE 16, 2024

Have a function room to cater to special events and occasions A great restaurant experience goes beyond serving good quality food—you should sell them memories and unique experiences, too. Offer catering services Offering catering services is one way to expand your restaurant business and reach new customers.

Marketing 78

Marketing Catering Events Reservations 78

Les Roches

JULY 2, 2024

Overview of popular hospitality establishments and attractions Dubai boasts a wide range of world-class hospitality establishments and attractions that cater to every traveler’s preferences and interests. There are plenty of interesting hotel jobs where you can work to make guests comfortable and welcome.

Travel and Tourism 52

Travel and Tourism Concierge Catering Guest Satisfaction 52

Les Roches

JUNE 27, 2024

Key attractions and experiences driving tourism in Dubai The city’s allure is partially due to its wide range of attractions and experiences catering to the interests and preferences of travelers from all walks of life. Work on your skills There are a lot of useful skills in the hospitality and tourism industry.

Travel and Tourism 52

Travel and Tourism Events Front Desk Operations Customer Service 52

Synergy Suite

FEBRUARY 21, 2023

Specialty restaurants should look for POS systems that cater to their specific needs and streamline their unique workflows. Small or Independent Restaurants Small or independent restaurants often have limited budgets and fewer resources compared to larger establishments.

POS Systems 52

POS Systems Training Budgeting Reservations 52

Les Roches

JULY 4, 2024

Online classes will include the principles of event planning, coordination and execution, covering topics such as venue selection, event marketing, budgeting and logistics management. Let’s explore the key competencies gained through such programs, from mastering customer service to understanding global tourism trends.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

Modern Restaurant Management

JANUARY 17, 2020

In the late 1980’s, Hattie Marie brought her culinary talents to the masses and opened a bakery/catering service, Pie Face Bakery. With over 40 years leading major restaurant brands, Guido has consistently built value for stakeholders by identifying strategic opportunities to provide exceptional customer service.

Multi-Unit Operations 136

Multi-Unit Operations Marketing Customer Service Strategic Planning 136

SiteMinder

OCTOBER 11, 2022

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Assistant hotel manager (or assistant front of house manager).

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Les Roches

MARCH 23, 2023

Photo Credit: Gary John Norman/ DigitalVision via Getty Images The best marketing strategy for hotel establishments will depend on the target audience and budget. This can be done by providing exceptional customer service, offering unique experiences, and engaging with customers on a personal level.

Marketing 98

Marketing Events Hospitality Management Information 98

Lithos POS

JULY 4, 2024

Outsource tasks like customer service and basic operations to software or employees. Also, monitor market trends and adjust your budget accordingly. Innovative Marketing on a Budget Marketing is really important in the restaurant business. This ensures you can maintain menu consistency without compromising quality.

Maintenance 52

Maintenance Accounting Customer Service Marketing 52

Les Roches

DECEMBER 27, 2023

It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff. Some notable options include: Hotel management: Executing administrative and operations duties, hotel management draws on many skills from customer service to budget management.

Travel and Tourism 52

Travel and Tourism Hospitality Management Communication Customer Service 52

LimeTray

JANUARY 3, 2025

Here are some of the top restaurant point-of-sale companies available in India, each offering unique features that cater to different business needs. It offers valuable add-ons for online sales, enhancing customer experiences through real-time sales history. The menu management system lets you easily add, edit, and update menus.

POS Systems 40

POS Systems Budgeting Accounting Customer Service 40

Revenue Hub

JANUARY 11, 2024

As in, you want the most valuable customer (the yummy part of the bread, the raisins) to stay with you. Thus, choose channels that allow you to find that specific customer, incentivize their typical behavior, and run special offers that cater to them early on.

Book 109

Book Marketing Information Article 109

Synergy Suite

JANUARY 15, 2025

Fixed costs remain constant regardless of output, while variable costs fluctuate with production levels, creating a unique challenge in cost analysis and budgeting. Understanding these cost types helps businesses manage overhead costs and refine budget allocations. Is Labor a Variable Cost?:

Scheduling 52

Scheduling Training Budgeting Demo 52

SiteMinder

FEBRUARY 14, 2024

Guest experience and satisfaction Trends like mobile check-in/check-out, in-room technology, and AI-driven customer service can significantly elevate the guest experience, making it more convenient, personalised, and engaging. When it comes to luxury vs budget travel , travellers are willing to spend more – where they see value.

Travel and Tourism 59

Travel and Tourism Marketing Catering Book 59

Lithos POS

AUGUST 20, 2024

Track and process orders online in real-time to ensure no orders are missed and customer service remains excellent. Integrated Payment Processing Ease of shopping increases customer satisfaction. Use advanced encryption and security measures to protect payment data, ensure secure connections, and protect customer information.

POS Systems 52

POS Systems Information Blog Pricing 52