Hospitality Magazine

FEBRUARY 6, 2023

Double down on customer service, removing friction and delays. Part of this is a boost to staff training: start with tray skills and simple sales scripts, then find ways to make service faster. If you’re already using online rostering and booking services, integrate them with bookkeeping, payroll and marketing.

Bookkeeping 162

Bookkeeping Pricing Book Customer Service 162

Modern Restaurant Management

JANUARY 31, 2024

For instance, a whopping 70 percent have already automated payroll, 67 percent have automated invoicing, and 65 percent have automated accounting/bookkeeping. In turn, that time can be spent on more meaningful work, such as customer service and creating real connections with diners.

Multi-Unit Operations 203

Multi-Unit Operations Bookkeeping POS Systems Pricing 203

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. This is where developing a comprehensive restaurant operations plan comes in.

Bookkeeping 88

Bookkeeping Scheduling Training Accounting 88

LimeTray

FEBRUARY 12, 2025

The right system will offer several features that maximize efficiency, customer service, and scalability. Payments are consolidated into one system, making bookkeeping and financial reporting much easier. Lets dive into the core features you should be looking for.

Bookkeeping 52

Bookkeeping Information Customer Service Scheduling 52

7 Shifts

JANUARY 7, 2020

It’s undeniable: employee engagement affects team culture, staff performance, customer service, and ultimately, the bottom line. For example, a host might want to learn about management, or a line cook might be interested in learning about bookkeeping. And they stay with their employers longer.

Bookkeeping 139

Bookkeeping Front of House Back of House Training 139

7 Shifts

AUGUST 18, 2024

Labor Cost Percentage Averages Below is a breakdown of average labor cost percentages in Q4 of 2017: Quick service: 29.4% However, this can harm customer service and profits. Here are four ways you can control labor cost without sacrificing service: 1. Fast casual: 28.9% Casual: 33.2% Upscale casual: 30.4% Pizza: 31.3%

POS Systems 148

POS Systems Scheduling Budgeting Pricing 148

Modern Restaurant Management

DECEMBER 21, 2020

For example, use tech to offset having to do more hiring (having customers ordering directly from tablets); tighten your menu so you don’t need as many cook stations or cooks to complete a dish and perhaps use third parties for some tasks that are not your strengths or core business such as HR or PR or even bookkeeping.

Communication 180

Communication Marketing Bookkeeping Budgeting 180