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Even before the moment they step foot in your establishment, guests require respectful and expeditious service. This infers check-in should be instantaneous; activities should be simple to book and maintain, and services like transportation or turndown should be professionally handled with deliberate forethought.
Parking fees Whether it’s self-parking or valetservice, parking fees provide secure and convenient options for guests who arrive with their own vehicles. These fees can be tiered based on the level of service offered. They help mitigate the revenue loss from unsold rooms and encourage responsible booking behaviour.
Online bookings are a must-have for any restaurant website, as foodies increasingly rely on the internet for information. Aside from offering customers an easier booking process, online bookings benefit restaurants greatly. It helps in streamlining the booking process. Source: Shake Shack Website. Carefree Reservations .
Pet friendly services: As more travellers choose to vacation with their pets, pet-friendly services such as pet-sitting, grooming, or special pet menus can set a hotel apart. Parking and valetservices: Offering parking facilities, especially in urban areas, is a practical necessity.
Dutch airline KLM is using a Facebook messenger chat service to send passengers booking confirmations, notifications, and boarding passes. This process is easily transferable to hoteliers who can maintain an ongoing dialogue with guests from the booking to check-out stages, and everything in between.
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