Modern Restaurant Management

MAY 1, 2020

Service Management Group (SMG) introduced its third annual report on third-party delivery: Take control of third-party delivery to protect your brand. Check out the e-book for additional details. This includes: Booking and cancellation policies, 74.7 Specials and incentives for booking events, 36.8

Travel and Tourism 191

Travel and Tourism Events Marketing Information 191

Hotel Business

APRIL 6, 2023

Looking ahead, as of year-end, group room revenue for the full year of 2023 was pacing 21% ahead of last year for Americas full-service management with record lead volumes in January, higher than any month last year.” Carefully Served.”

Events 59

Events Information Communication Service Management 59

Hotel Business

FEBRUARY 23, 2024

Group booking pace for Americas full-service managed properties is currently up 8% for full year 2024 compared to 2023. In the first quarter of 2024, booking pace for ALG all-inclusive properties in the Americas is up 11% for the first quarter of 2024. Comparable systemwide RevPAR increased 9.1%

Book 59

Book Service Management 59

SiteMinder

FEBRUARY 29, 2024

I have seen an increase in direct bookings, the revenue has increased, and it has reduced human error. Reservation and booking systems : Proficiency in using the hotel’s reservation software, such as SiteMinder, for efficient booking management. Doing my job is now more enjoyable and easier.”

Training 52

Training Customer Service Communication Guest Satisfaction 52

Modern Restaurant Management

JULY 30, 2021

Owners and managers learned how to run their businesses through Crimson Cup’s 7 Steps to Success coffee shop startup program. “Begin by reading the 7 Steps book and then sign the agreements with Scott Fullerton,” she said. The Branch Gathering Place + Coffee House in Greensburg, Indiana.

Marketing 203

Marketing Multi-Unit Operations Scheduling Sanitation 203

Les Roches

DECEMBER 27, 2023

It can make a meaningful difference in the lives of countless guests and businesses can also maintain a competitive edge in the ever-competitive hospitality and customer service market. This gives you access to a wide range of careers, everything from service agent to guest services manager.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Les Roches

JUNE 25, 2024

Read assigned books, watch lectures carefully and participate in interactive activities or discussions. Setting goals will help you stay focused and motivated throughout the course Create a study schedule: Dedicate specific times each week to engage with course materials, complete assignments and participate in discussions.

Travel and Tourism 52

Travel and Tourism Events Scheduling Guest Satisfaction 52

Modern Restaurant Management

MARCH 11, 2020

The merger will bring together the sales and event management platforms of Tripleseat and Gather with software solutions designed to streamline and simplify event booking and management. ” Based in New York and San Francisco, Level Equity is a growth equity firm managing $1.7

Procurement 154

Procurement Marketing Scheduling Events 154

Les Roches

DECEMBER 21, 2022

Time managemen t: Guest relations can be fast-paced and there are a lot of different aspects to handle, from VIP guests to bookings and daily management. Organizational skills : Keeping track of various tasks and other team members means you need to know how to stay highly organized in order to deliver excellent customer service.

Hospitality Management 52

Hospitality Management Communication Guest Services Concierge 52

Les Roches

AUGUST 2, 2024

Many hotels also offer opportunities for career advancement, encouraging staff to grow within the organization and pursue long-term careers Innovative work environment: top hotels often use the latest technologies and practices, from advanced booking systems to state-of-the-art facilities.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Les Roches

JULY 4, 2024

Food and beverage service management From fine dining restaurants to casual cafes and banquet facilities, food and drink service plays a big role in the overall guest experience. Courses explore the principles of menu planning, food preparation, drinks service and restaurant operations.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

Les Roches

AUGUST 26, 2024

Creative problem solving enables them to provide innovative solutions to customer requests and handle unexpected situations effectively Technical skills: proficiency in booking and reservation systems and other relevant software is essential.

Travel and Tourism 52

Travel and Tourism Event Coordination Customer Service Communication 52

Les Roches

JUNE 26, 2024

Students learn about business topics such as accounting, economics, management and marketing as well as specific aspects of hospitality management. The program equips graduates with the skills needed to succeed in various roles in the hospitality industry, including hotel management, event planning and food service management.

Guest Satisfaction 40

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40

Modern Restaurant Management

OCTOBER 29, 2020

Using SevenRooms’ online reservation and virtual waitlist tools, Giordano’s will be able to collect and leverage guest data to provide personalized, consistent service and marketing at scale to customers across their portfolio. Contact tracing through the collection of guest details during the online booking process.

Catering 143

Catering Marketing Communication Events 143

Modern Restaurant Management

NOVEMBER 2, 2020

Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, published new research that highlights how full-service restaurant providers can meet consumer expectations, shifting service standards and off-premise dining preferences.

Book 221

Book Server Reservations Marketing 221