Hotelogix

JANUARY 12, 2025

How do you ensure guests find you, trust you, and book with you in a world dominated by established giants? Guests today search, compare, and book almost entirely online, and your digital presence is what puts you on their radar. It’s the gateway to putting your property on the map and attracting those first bookings.

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Book Pricing Marketing Events 130

Hotelogix

NOVEMBER 28, 2024

Focus on segments showing both high spending patterns and consistent booking frequencies. International guests often book longer stays and spend more on amenities, making them particularly valuable. Consider factors like booking windows, length of stay, and seasonal preferences.

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Marketing Guest Satisfaction Book Budgeting 100

InnQuest

APRIL 3, 2023

For instance, online booking systems, channel managers, and revenue management software can help you manage reservations, room rates, and availability across different channels. This includes implementing mobile check-in and keyless entry , using guest messaging platforms, and providing digital guest directories.

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Training Property Management Special Events Guest Satisfaction 222

Hospitality Net

JUNE 7, 2023

Following the 7-year, nearly $400 million restoration of Book Tower, Detroit-based real estate developer, Bedrock, and nationally-acclaimed hospitality company Method Co., today announced that ROOST Detroit will officially open and is now accepting reservations for guest stays, starting June 1.

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Events Book Special Events Reservations 89

Social Hospitality

NOVEMBER 20, 2024

People travel more to visit family and friends during this time, leading to an overflow of events, restaurant reservations, hotel bookings, and other seasonal activities. Content themes should also support your business goals, such as promoting bookings, showcasing seasonal offers, or driving customer engagement.

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Marketing Scheduling Events Blog 81

Revenue Hub

NOVEMBER 23, 2023

Giving guests confidence when booking by allowing them to cancel by a certain deadline for a full or partial refund when unavoidable circumstances arise. Types of Cancellation Policies There are many types of cancellation policies for different scenarios and reservation types.

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Reservations Book Special Events Article 109

SiteMinder

APRIL 7, 2025

With technology and personalised insurance products, this collaboration simplifies the hotelier’s role in managing bookings and cancellations while giving guests more flexibility and peace of mind. Their flagship product, BeSafe Rate , is an integrated insurance platform designed to streamline the booking process.

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Guest Satisfaction Book Special Events Marketing 52

Modern Restaurant Management

JUNE 12, 2024

For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers. They look for intuitive and user-friendly interfaces that simplify online ordering and reservations, ensuring a hassle-free process.

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Revenue Hub

SEPTEMBER 5, 2023

This system enables hoteliers to keep track of available rooms, reservations, and occupancy rates in real-time. Leveraging historical data, market trends, and special events, hotels can predict periods of high and low demand. This approach maintains a sense of scarcity, encouraging potential guests to book in advance.

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Pricing Reservations Training Article 109

Synergy Suite

MARCH 7, 2023

If you have a food establishment that utilizes a wait staff, then the right restaurant reservation system is an absolute essential piece of your restaurant technology solution. Table reservations and management can be a complete nightmare if you don’t have a software tool, or the tool you have isn’t a good fit for you.

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Reservations POS Systems Book Demo 52

Revenue Hub

MAY 3, 2024

Firstly, our city is a drive-in market; guests don’t stay for three nights for special events. Of course nobody was booking. As soon as the concert was announced, rooms began to book. We were selling special event prices in a market that had reverted to normal holiday-weekend low demand.

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Marketing Pricing Special Events Book 109

Social Hospitality

FEBRUARY 5, 2025

Whether you run a hotel, restaurant, or event venue, your digital presence is key to attracting customers. Many business owners choose between SEO (Search Engine Optimization) and paid advertising to drive traffic and increase bookings. The main benefit of a paid advertisement is determining who views your content.

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Events Special Events Strategic Planning Marketing 52

Modern Restaurant Management

SEPTEMBER 24, 2024

I believe there are a lot of people out there for whom the traditional model isn’t working, and if so, my book gives them a guide to do it differently. And for our community, we are going to plan something special—whether a dish, or a special event—to amplify our positive impact on the holiday for our customers.”

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Communication Special Events Book Reservations 175

Revenue Hub

JULY 10, 2023

Wholesale The wholesale segment refers to those leisure guests or FITs (free independent travelers) who book through a wholesaler with special negotiated rates. Transient Transient travelers are FITs or business travelers who typically book last minute directly through the hotel, travel agent, or an OTA.

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Marketing Special Events Book Article 98

Revenue Hub

APRIL 11, 2023

Still, it is one of the most critical decisions hoteliers can make to improve profitability and boost reservations. Marketing systems collect information about guests, and the hotel PMS has all the information about the reservations, which reflects guest behavior. That was when the hotel booking engines started to emerge and grow.

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Information Book Reservations Catering 97

SiteMinder

JUNE 12, 2024

For hotels, the ultimate aim of yield management is to increase revenue by leveraging the balance between supply (available rooms) and demand (guest bookings). Over time, these roles matured and transformed, giving birth to the modern-day revenue or reservations managers. Why is yield management important in the hotel industry?

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Pricing Book Reservations Events 98

Revenue Hub

MAY 17, 2024

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. use their phones exclusively during the research phase of their travel.

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Marketing Travel and Tourism Book Communication 109

InnQuest

SEPTEMBER 13, 2022

In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers. The booking engine is what allows customers to book rooms and other facilities in a hotel online.

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Housekeeping Book Information Guest Satisfaction 130

EATER

FEBRUARY 14, 2025

We reserved Sunday nights to cook a more involved meal together. If weeknights are for riffing, Sunday nights are our time to go by the book, giving us a chance to test out our ample cookbook collection. At some of the places that we go, we might end up spending $200 or $300 on dinner, or reservations might not be available for months.

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Reservations Definition Budgeting Scheduling 78

Hotelogix

JANUARY 31, 2024

It's not just about the amenities or the quality of the room; it's about the entire journey of your guests, from the moment they consider booking to the moment they leave your property and even beyond. It includes browsing for options, reading reviews, and making reservations.

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Guest Services Customer Service Book Demo 130

Revenue Hub

JUNE 20, 2024

Since the hotel isn’t using a CDP, they’re not aware of Priya’s recent negative review, and book her into a street-facing room. Daniel Bank, reservations manager at Parkhotel Adler, dealt with this firsthand. Special events marketed to loyalty-tier guests within the drive market. “We What does that look like?

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Reservations Special Events Communication Article 108

7 Shifts

OCTOBER 1, 2024

For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away. Having an efficient system in place makes sure customers receive their food promptly.

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Scheduling Reservations Communication Training 158

Revenue Hub

JUNE 27, 2023

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. use their phones exclusively during the research phase of their travel.

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Marketing Book Travel and Tourism Communication 98

Revenue Hub

OCTOBER 28, 2022

NB: This is an article from RealTime Reservation. Although occupancy rates and room revenues projection are now approaching 2019 levels, the outlook for ancillary revenue is expected to lag behind due to business travel, meetings, and a slower return of group bookings. Stock suntan lotions and drinks.

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Reservations Book Catering Special Events 96

Revenue Hub

OCTOBER 28, 2022

Instead of solely looking at the occupancy (OCC) and average daily rate (ADR) for one room, now properties are looking more closely at the guest (or guests) that reserve these rooms, what they are interested in, and how to capitalize on those interests and capture more of their spend. Subscribe to our weekly newsletter and stay up to date.

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Special Events Book Information Reservations 97

Revenue Hub

AUGUST 22, 2023

Subscribe to our weekly newsletter and stay up to date Instead of solely looking at the occupancy (OCC) and average daily rate (ADR) for one room, now properties are looking more closely at the guest (or guests) that reserve these rooms, what they are interested in, and how to capitalize on those interests and capture more of their spend.

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Special Events Book Information Reservations 96

Revenue Hub

OCTOBER 23, 2023

If they’re too high, the property is missing bookings that it would have received, and if they’re too low, the hotel is leaving money on the table for every individual booking. Even when an individual university shifts an event date like a family weekend, it can cause a sudden surge in bookings on an off weekend.

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Pricing Book Reservations Property Management 103

Revenue Hub

OCTOBER 17, 2023

Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours. Meetings and Events: Host conferences, weddings, and other events at your hotel, leveraging your meeting spaces and event planning services.

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Concierge Events Book Catering 109

SiteMinder

JULY 13, 2024

There are many ways you can approach this, from motivating guests to book directly to offering extended stays, up-sells or extras as well as encouraging guests to become a return visitor. Insights like your competitive set, historical performance, market and guest booking trends, and much more are now available on demand.

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Pricing Book Budgeting Marketing 98

Revenue Hub

JULY 11, 2023

This allows your hotel to maximize revenue during high-demand periods and stimulate bookings during slower periods. Distribution Channel Management Distribution channels refer to the various ways a guest can book a room at your hotel. This could be through an Online Travel Agency (OTA), direct booking through your website, or walk-ins.

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Pricing Book Article Events 75

Revenue Hub

OCTOBER 17, 2023

The focus is on variable demand tied to market crises, short term booking windows, which are focused on guest spend and dynamic optimization embracing rate flexibility. This time we booked the room online, checking the brand rates as well and were satisfied we found a reasonable rate with the expectation of a high-quality experience.

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Pricing Marketing Training Book 109

SiteMinder

AUGUST 1, 2024

Increase occupancy and profit by tapping into known supply and demand trends – know when guests are willing to pay more to secure a room or when you need to add additional value to entice a reservation. Data-driven decision making means you will always make the optimal move for your hotel.

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Pricing Book Blog Marketing 78

SiteMinder

OCTOBER 8, 2024

The MaxiRoom extranet allows hotels to optimise their use of the Hotelbeds platform, which in turn helps to maximise bookings. In this blog, we’ll provide a full guide to MaxiRoom, how to set yourself up for success with the Hotelbeds extranet, and why connecting to wholesalers like Hotelbeds can help boost group and corporate bookings.

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Book Property Management Blog Reservations 52

SiteMinder

OCTOBER 5, 2023

It allows you to manage bookings, adjust nightly rates, availability, and streamline inventory management. This global exposure means that hotels, regardless of size or location, have the opportunity to attract travellers from various regions, enhancing their booking potential. A particularly useful feature is the rate management tool.

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Competitive Analysis Book Information Property Management 59

SiteMinder

OCTOBER 10, 2023

Without undertaking accurate hotel forecasting, you’ll have no accuracy when it comes to predicting your future booking volume. Segment market Market segmentation involves categorising your target audience based on various criteria like demographics, booking channels, or purpose of visit. Booking pace. Market segments.

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Book Pricing Reservations Accounting 52

Xotels

JANUARY 18, 2021

Booking Lead Time. Today’s ways of booking make it difficult to identify the purpose of the trip. Segment by default the individual bookings for short midweek stays as business, and identify as leisure reservations of double rooms over the week-end. And when it comes to bookings made directly on your hotel website?

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Marketing Book Reservations Special Events 40

7 Shifts

SEPTEMBER 9, 2021

Nearly all restaurants host parties and special events throughout the year, such as a grand-reopening. If you have the ability to email customers, it can be an excellent way to engage with them and have potential customers visit you during the event. Include also a menu preview at the beginning of every season or event.

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Marketing Special Events Information Events 78