Synergy Suite

MARCH 7, 2023

If you have a food establishment that utilizes a wait staff, then the right restaurant reservation system is an absolute essential piece of your restaurant technology solution. Table reservations and management can be a complete nightmare if you don’t have a software tool, or the tool you have isn’t a good fit for you.

Reservations 52

Reservations POS Systems Book Demo 52

Modern Restaurant Management

SEPTEMBER 24, 2024

I believe there are a lot of people out there for whom the traditional model isn’t working, and if so, my book gives them a guide to do it differently. And for our community, we are going to plan something special—whether a dish, or a special event—to amplify our positive impact on the holiday for our customers.”

Communication 175

Communication Special Events Book Reservations 175

Hotelogix

NOVEMBER 28, 2024

Focus on segments showing both high spending patterns and consistent booking frequencies. International guests often book longer stays and spend more on amenities, making them particularly valuable. Consider factors like booking windows, length of stay, and seasonal preferences.

Marketing 100

Marketing Guest Satisfaction Book Budgeting 100

Hotelogix

JANUARY 31, 2024

It's not just about the amenities or the quality of the room; it's about the entire journey of your guests, from the moment they consider booking to the moment they leave your property and even beyond. It includes browsing for options, reading reviews, and making reservations.

Guest Services 130

Guest Services Customer Service Book Demo 130

Revenue Hub

SEPTEMBER 5, 2023

This system enables hoteliers to keep track of available rooms, reservations, and occupancy rates in real-time. Leveraging historical data, market trends, and special events, hotels can predict periods of high and low demand. This approach maintains a sense of scarcity, encouraging potential guests to book in advance.

Pricing 97

Pricing Reservations Training Article 97

Revenue Hub

MAY 3, 2024

Firstly, our city is a drive-in market; guests don’t stay for three nights for special events. Of course nobody was booking. As soon as the concert was announced, rooms began to book. We were selling special event prices in a market that had reverted to normal holiday-weekend low demand.

Marketing 95

Marketing Pricing Special Events Book 95

SiteMinder

JUNE 12, 2024

For hotels, the ultimate aim of yield management is to increase revenue by leveraging the balance between supply (available rooms) and demand (guest bookings). Over time, these roles matured and transformed, giving birth to the modern-day revenue or reservations managers. Why is yield management important in the hotel industry?

Pricing 98

Pricing Book Reservations Events 98

InnQuest

SEPTEMBER 13, 2022

In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers. The booking engine is what allows customers to book rooms and other facilities in a hotel online.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

7 Shifts

OCTOBER 1, 2024

For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away. Having an efficient system in place makes sure customers receive their food promptly.

Scheduling 158

Scheduling Reservations Communication Training 158

Revenue Hub

JULY 10, 2023

Wholesale The wholesale segment refers to those leisure guests or FITs (free independent travelers) who book through a wholesaler with special negotiated rates. Transient Transient travelers are FITs or business travelers who typically book last minute directly through the hotel, travel agent, or an OTA.

Marketing 81

Marketing Special Events Book Article 81

Revenue Hub

MAY 17, 2024

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. use their phones exclusively during the research phase of their travel.

Marketing 91

Marketing Travel and Tourism Book Communication 91

Revenue Hub

APRIL 11, 2023

Still, it is one of the most critical decisions hoteliers can make to improve profitability and boost reservations. Marketing systems collect information about guests, and the hotel PMS has all the information about the reservations, which reflects guest behavior. That was when the hotel booking engines started to emerge and grow.

Book 75

Book Information Reservations Catering 75

Revenue Hub

JUNE 27, 2023

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. use their phones exclusively during the research phase of their travel.

Marketing 88

Marketing Book Travel and Tourism Communication 88

Modern Restaurant Management

JULY 6, 2023

Online Reservations and Ordering : Utilizing online reservation systems and digital ordering platforms allows restaurants to collect customer data during the booking or ordering process. By offering incentives and rewards, restaurants can encourage customers to join the program and willingly provide their data.

Marketing 180

Marketing Information Communication Reservations 180

Revenue Hub

JUNE 20, 2024

Since the hotel isn’t using a CDP, they’re not aware of Priya’s recent negative review, and book her into a street-facing room. Daniel Bank, reservations manager at Parkhotel Adler, dealt with this firsthand. Special events marketed to loyalty-tier guests within the drive market. “We What does that look like?

Reservations 85

Reservations Special Events Communication Article 85

SiteMinder

JULY 13, 2024

There are many ways you can approach this, from motivating guests to book directly to offering extended stays, up-sells or extras as well as encouraging guests to become a return visitor. Insights like your competitive set, historical performance, market and guest booking trends, and much more are now available on demand.

Pricing 98

Pricing Book Budgeting Marketing 98

Revenue Hub

OCTOBER 17, 2023

Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours. Meetings and Events: Host conferences, weddings, and other events at your hotel, leveraging your meeting spaces and event planning services.

Concierge 92

Concierge Events Book Catering 92

Revenue Hub

OCTOBER 28, 2022

NB: This is an article from RealTime Reservation. Although occupancy rates and room revenues projection are now approaching 2019 levels, the outlook for ancillary revenue is expected to lag behind due to business travel, meetings, and a slower return of group bookings. Stock suntan lotions and drinks.

Reservations 73

Reservations Book Catering Special Events 73

Revenue Hub

OCTOBER 28, 2022

Instead of solely looking at the occupancy (OCC) and average daily rate (ADR) for one room, now properties are looking more closely at the guest (or guests) that reserve these rooms, what they are interested in, and how to capitalize on those interests and capture more of their spend. Subscribe to our weekly newsletter and stay up to date.

Special Events 75

Special Events Book Information Reservations 75

Revenue Hub

OCTOBER 23, 2023

If they’re too high, the property is missing bookings that it would have received, and if they’re too low, the hotel is leaving money on the table for every individual booking. Even when an individual university shifts an event date like a family weekend, it can cause a sudden surge in bookings on an off weekend.

Pricing 81

Pricing Book Reservations Property Management 81

Revenue Hub

AUGUST 22, 2023

Subscribe to our weekly newsletter and stay up to date Instead of solely looking at the occupancy (OCC) and average daily rate (ADR) for one room, now properties are looking more closely at the guest (or guests) that reserve these rooms, what they are interested in, and how to capitalize on those interests and capture more of their spend.

Special Events 70

Special Events Book Information Reservations 70

Social Hospitality

NOVEMBER 20, 2024

People travel more to visit family and friends during this time, leading to an overflow of events, restaurant reservations, hotel bookings, and other seasonal activities. Content themes should also support your business goals, such as promoting bookings, showcasing seasonal offers, or driving customer engagement.

Marketing 59

Marketing Scheduling Events Demo 59

Revenue Hub

JULY 11, 2023

This allows your hotel to maximize revenue during high-demand periods and stimulate bookings during slower periods. Distribution Channel Management Distribution channels refer to the various ways a guest can book a room at your hotel. This could be through an Online Travel Agency (OTA), direct booking through your website, or walk-ins.

Pricing 63

Pricing Book Article Events 63

SiteMinder

OCTOBER 5, 2023

It allows you to manage bookings, adjust nightly rates, availability, and streamline inventory management. This global exposure means that hotels, regardless of size or location, have the opportunity to attract travellers from various regions, enhancing their booking potential. A particularly useful feature is the rate management tool.

Competitive Analysis 59

Competitive Analysis Book Information Property Management 59

SiteMinder

OCTOBER 8, 2024

The MaxiRoom extranet allows hotels to optimise their use of the Hotelbeds platform, which in turn helps to maximise bookings. In this blog, we’ll provide a full guide to MaxiRoom, how to set yourself up for success with the Hotelbeds extranet, and why connecting to wholesalers like Hotelbeds can help boost group and corporate bookings.

Book 52

Book Property Management Blog Reservations 52

Revenue Hub

OCTOBER 17, 2023

The focus is on variable demand tied to market crises, short term booking windows, which are focused on guest spend and dynamic optimization embracing rate flexibility. This time we booked the room online, checking the brand rates as well and were satisfied we found a reasonable rate with the expectation of a high-quality experience.

Pricing 95

Pricing Marketing Training Book 95

SiteMinder

OCTOBER 10, 2023

Without undertaking accurate hotel forecasting, you’ll have no accuracy when it comes to predicting your future booking volume. Segment market Market segmentation involves categorising your target audience based on various criteria like demographics, booking channels, or purpose of visit. Booking pace. Market segments.

Book 52

Book Pricing Reservations Accounting 52

Xotels

JANUARY 18, 2021

Booking Lead Time. Today’s ways of booking make it difficult to identify the purpose of the trip. Segment by default the individual bookings for short midweek stays as business, and identify as leisure reservations of double rooms over the week-end. And when it comes to bookings made directly on your hotel website?

Marketing 40

Marketing Book Reservations Special Events 40

Modern Restaurant Management

AUGUST 2, 2024

Another 25 percent said they were investing in special events and one-off promotions, and 24 percent said they were prioritizing takeout and delivery operations. Recent research data confirms a substantial increase in patrons not arriving for their bookings. Thirty-seven percent said they’re expanding catering operations.

Pricing 100

Pricing Training Marketing Book 100

eZee Absolute

AUGUST 31, 2022

Host a special event. Every year, during Diwali, the global hospitality industry witnesses a great surge in bookings. The same report also stated that there has been a 22% increase in domestic travel bookings during the same time of the year. Host a special event. Plan around the gifts.

Special Events 52

Special Events Pricing Events Book 52

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. Once upon a time your guests would book over the phone, by walking into a hotel, or through a travel agent. Secondly, technology is designed to simplify and accelerate specific tasks.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

eZee Absolute

OCTOBER 16, 2023

Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours. Meetings and Events: Host conferences, weddings, and other events at your hotel, leveraging your meeting spaces and event planning services.

Concierge 59

Concierge Events Book Marketing 59

SiteMinder

AUGUST 1, 2024

Increase occupancy and profit by tapping into known supply and demand trends – know when guests are willing to pay more to secure a room or when you need to add additional value to entice a reservation. Data-driven decision making means you will always make the optimal move for your hotel.

Pricing 52

Pricing Book Blog Marketing 52

7 Shifts

NOVEMBER 9, 2022

Get holiday reservations? Special events such as birthdays and anniversaries also show how much you care about them. For example, if you are sending a newsletter with the goal of getting more restaurants bookings, you can do the following: Share a discount, event, or special menu in your newsletter message.

Reservations 78

Reservations Blog Marketing Events 78

SiteMinder

OCTOBER 15, 2023

Here are some of the advantages of using dynamic pricing at your hotel: Boost occupancy – When demand drops, you can drop your rate to increase the chances of a booking. It pays to take notice of what’s happening around you in real-time so you can quickly capitalise on opportunities to capture extra bookings or maximise profit.

Pricing 59

Pricing Definition Book Marketing 59

Synergy Suite

APRIL 11, 2023

Promoting special events, discounts, or new menu items through your website helps generate buzz and attract customers and retain loyal ones. Some examples include: Reservation System Integration If you offer reservations, integrating a reservation system into your website allows customers to conveniently book a table online.

POS Systems 52

POS Systems Reservations Information Definition 52

Les Roches

DECEMBER 27, 2023

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism.

Guest Services 52

Guest Services Definition Customer Service Concierge 52