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Role of hotel operations manager: Duties & responsibilities

SiteMinder

In a highly competitive industry, even small improvements in service quality can lead to higher occupancy rates and repeat bookings. Managers who leverage automated booking systems, AI-driven customer service, and data analytics tools can improve operational efficiency and guest satisfaction.

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STAAH Now Available on Oracle Cloud Marketplace

STAAH

The STAAH Max Channel Manager on Oracle Cloud Marketplace helps hotel operators to maximize online distribution by managing room availability and pricing across multiple online travel agencies and direct booking channels from a single platform.

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5 Reasons Why Data is Critical for Hotel Marketers

Revenue Hub

For example, if your hotel has access to a small data set, you may struggle to identify nuanced booking behaviors that impact your business. An expansive pool of variable data can cover a spectrum of areas, from understanding visitors’ reasons for travel, to booking lead times, to factors that influence repeat visits.

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Managing a large hotel? You need cloud-based hotel management software.

Hotelogix

In a 200+ room establishment, manually managing bookings, arrivals, and departures can lead to errors such as booking conflicts or delays in service, immediately impacting guest perceptions and satisfaction. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable.

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Building trust through technology

Hotel Business

Guest experience is the cornerstone of hotel success, and, with the ubiquity of online reviews, a single negative encounter can ripple through the digital landscape, potentially costing a hotel significant bookings.

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Hospitality training: Courses and programs for hotels

SiteMinder

To educate employees on health and safety standards, emergency procedures, and regulatory compliance to ensure a safe environment for guests and staff. I have seen an increase in direct bookings, the revenue has increased, and it has reduced human error. Doing my job is now more enjoyable and easier.”

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Virtual Acceleration, Raising the Bar and Insult Monitor

Modern Restaurant Management

The merger will bring together the sales and event management platforms of Tripleseat and Gather with software solutions designed to streamline and simplify event booking and management. Through the acquisition, Gather, already owned by Vista, will be merged with Tripleseat. The combined company will operate under the Tripleseat brand.