This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
From ensuring guest satisfaction to m anaging room inventory , keeping accurate track of bookings stands out as a crucial function. But But is the booking system with google calendar the right choice for your hotel business ? Let's Break It Down Google Calendar helps you manage time and schedule tasks.
Pro Tip: Use tools like rate comparison software or a PMS (PropertyManagement System) to monitor competitors in real-time. Monitor booking patterns for weekends, weekdays, and specialevents. Example: “Offer a 20% discount for same-day bookings to maximize room utilization.”
How do you ensure guests find you, trust you, and book with you in a world dominated by established giants? Guests today search, compare, and book almost entirely online, and your digital presence is what puts you on their radar. It’s the gateway to putting your property on the map and attracting those first bookings.
Data 101 for propertymanagers where and how to start? The objective of this blog is to help propertymanagers of all categories and sizes grow their direct booking channels, a job that typically falls on marketing. Event or occasion: What prompted the trip? A special wedding anniversary?
For example, using a propertymanagement system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks. For instance, online booking systems, channel managers, and revenue management software can help you manage reservations, room rates, and availability across different channels.
A separate pathway to buy gift vouchers The path to buying gift vouchers is widely varied from a standard guest journey to your website to book a room. Cross-channel gift voucher promotion, including offline Pushing out vouchers for sale, particularly around specialevents and gifting season is a great way to get revenue in.
What is a hotel reservations manager? A hotel reservations manager oversees the entire booking process at a hotel. This includes handling inquiries, managingbookings, confirming reservations, and resolving issues or discrepancies. What does a hotel reservations manager do?
Market volatility: Fluctuating demand, seasonality, and unexpected events (like the COVID-19 pandemic) can make it challenging to maintain consistent revenue streams. Technology integration: Implementing and integrating new technology systems for revenue management can be challenging and costly for smaller properties.
A no-show in the hotel industry occurs when a guest makes a reservation but fails to show up or cancel their booking in advance. Understanding the intricacies of no-shows is important for effective hotel management. Booking Mistakes: Sometimes, guests might accidentally double-book or forget about their reservation.
As a hotelier, you’re always looking for ways to attract more guests, boost bookings, and get the most out of your marketing budget. By narrowing your focus and using the right tools, you’ll be able to get the most out of your paid ads, drive more direct bookings, and stop wasting money on channels that aren’t working.
The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. This is how you elevate your property to being well loved by guests.
In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote specialevents and promotions directly to customers. The booking engine is what allows customers to book rooms and other facilities in a hotel online.
It's not just about the amenities or the quality of the room; it's about the entire journey of your guests, from the moment they consider booking to the moment they leave your property and even beyond. This could mean user-friendly booking systems, efficient check-in procedures, and readily available assistance.
The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. This is how you elevate your property to being well loved by guests.
While more than 1,800 hotels were opened in 2022 alone, less than a third of all hotels across the world actively use any revenue management tools, and only 10 percent use advanced revenue management technology. A hotel’s rates could be too high or too low.
In this case, if Jane is traveling with her husband and their children, she may be interested in paying more for connected rooms, activities that apply to different ages, specialevents, and ancillary services that apply to families. “As a result, technology will be even more critical in a property’s success.”
In this case, if Jane is traveling with her husband and their children, she may be interested in paying more for connected rooms, activities that apply to different ages, specialevents, and ancillary services that apply to families. “As a result, technology will be even more critical in a property’s success.”
The MaxiRoom extranet allows hotels to optimise their use of the Hotelbeds platform, which in turn helps to maximise bookings. In this blog, we’ll provide a full guide to MaxiRoom, how to set yourself up for success with the Hotelbeds extranet, and why connecting to wholesalers like Hotelbeds can help boost group and corporate bookings.
It offers a suite of tools that allow you to manage your Expedia listings across various online travel agencies (OTAs) that are part of the Expedia Group. It allows you to managebookings, adjust nightly rates, availability, and streamline inventory management. A particularly useful feature is the rate management tool.
A hotel’s most precious commodity, the perishable room night product, is at the heart of all revenue management activities. There are many ways you can approach this, from motivating guests to book directly to offering extended stays, up-sells or extras as well as encouraging guests to become a return visitor.
It encompasses advanced booking engines, propertymanagement systems, customer relationship management (CRM) software, AI-driven chatbots, and more. Once upon a time your guests would book over the phone, by walking into a hotel, or through a travel agent.
Here are 10 things you can focus on to cut costs at your property and make profits easier to achieve. Ensure your propertymanagement system is the best in the industry If your propertymanagement system (PMS) isn’t cloud-based, you’re missing out on serious benefits.
Over time, however, listings of whole units or properties soared and the site began to dominate the short-term rental space, where the competition had some catching up to do in their online presence. By adding experiences to their booking options, Airbnb increased its influence on the guests’ entire stay.
A satisfied guest is more likely to book a return stay, and also recommend your property to their friends, family, and peers. However, if guests don’t feel connected to your brand, they could still be ruled by price, location or facilities next time they choose to book a stay. How did you book your stay with us?
Beyond Checkout: Getting the Most Out of Your Hotel Stay Clever Booking Tips When to book: Expedia says you can save up to 20% on hotel rates if you book on a Sunday. Hidden Ways to Upgrade Your Room Tell them about specialevents. With your stuff stored , you can make the most of your final hours in town.
We organize all of the trending information in your field so you don't have to. Join 11,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content