Revenue Hub

NOVEMBER 22, 2024

Direct channels Direct channels are those that result in reservations that come straight to your hotel without third-party involvement, which naturally minimizes costs. Here are a few examples of direct channels: Walk-In: Once an extremely common form of booking, walk-in guests arrive without having booked in advance.

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Reservations Book Article Property Management 109

Hotelogix

MARCH 21, 2025

In today’s digital age, online bookings have become the norm for hotels. While this has made it easier for guests to reserve rooms, it has also brought new challenges for hoteliers, particularly in terms of payment security. The Double-Edged Sword of Online Bookings Online booking engines have revolutionized the hotel industry.

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SiteMinder

MARCH 25, 2025

What is a hotel reservations manager? A hotel reservations manager oversees the entire booking process at a hotel. This includes handling inquiries, managing bookings, confirming reservations, and resolving issues or discrepancies. What does a hotel reservations manager do?

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Hotelogix

FEBRUARY 13, 2025

Real-life win: The Beachside Inn in California saw a 30% boost in bookings just by posting daily on Instagram and encouraging guest photos. Can’t match big hotel marketing budgets Hard to get noticed on booking sites Struggle to offer the same perks as chains Here’s what you can do: Show off your uniqueness: Are you family-run?

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Marketing Book Reservations Pricing 130

InnQuest

OCTOBER 24, 2023

In today’s fast-paced hospitality industry, selecting the right reservation system is crucial for the success of your hotel. Hoteliers often face the decision of whether to focus on direct bookings through their website or rely on Online Travel Agencies (OTAs) to fill rooms.

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Hotelogix

JULY 5, 2024

Reservation software for a small hotel is like a helpful assistant that makes booking rooms easier. It lets hotels manage bookings, shows room availability online, and keep track of guest details. It's handy for guests too, letting them book rooms directly on the hotel's website.

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InnQuest

OCTOBER 5, 2022

As time progresses, direct bookings are becoming an integral part of every hotel’s distribution mix. After all, paying hefty commissions for third-party bookings isn’t the most desirable way to handle business. Hoteliers across the globe understand this and are now focusing on how to get more direct hotel bookings for their business.

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Book Pricing Reservations Information 217

Hotelogix

JANUARY 19, 2025

Hoteliers must rise to these expectations while managing complex operations and staying ahead of the competition. A property management system (PMS) is the ultimate solution. For instance, the PMS allows the front desk to manage check-ins , check-outs, and reservations seamlessly.

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Hotelogix

OCTOBER 3, 2022

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Hotelogix

NOVEMBER 7, 2024

This blog outlines simple, actionable strategies that hotels of all sizes can use to grow their business, from direct bookings to pricing strategies and everything in between. By encouraging guests to book directly through your website, you can keep more of the revenue and build stronger relationships with your guests.

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Hotelogix

OCTOBER 24, 2024

A Central Reservation System (CRS)  helps hotels manage room availability, pricing, and bookings from different channels. These channels include Online Travel Agencies (OTAs) like Booking.com, direct bookings through the hotel’s website, and Global Distribution Systems (GDS).

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Reservations Guest Satisfaction Pricing Book 130

Hotelogix

NOVEMBER 12, 2023

Call them hotel reports or hotel management system reports, they help you gain insights on your hotel business so that you can make data-driven decisions. However, without a hotel property management system, it would be next to impossible to extract those reports manually. You can filter the report by reservation status.

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Hotelogix

OCTOBER 17, 2024

Online bookings have become a game changer in the hospitality industry. They allow guests to book rooms at their convenience at any time of the day, improving customer satisfaction. They minimize overbookings, streamline the reservation process, and drive revenue. It eliminates the need for human involvement. 

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Hotelogix

DECEMBER 17, 2024

Fraudulent Transactions Hotels face card-not-present fraud where stolen credit cards are used for online bookings. Third-party bookings often confuse guests about who is responsible for processing refunds. Consistent Communication: Display these policies prominently on your website, booking platforms, and OTA listings.

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Hotelogix

SEPTEMBER 12, 2024

A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. They can also take requests for booking cancellation/modification and room upgrades, etc, with ease. What is Hotel PMS? to make key business decisions.

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InnQuest

OCTOBER 17, 2023

Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. Here’s a brief explanation of the reasons why hotel overbookings happen: Uncertain Cancellations: Hotels anticipate a certain percentage of reservations to be canceled.

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Reservations Book Guest Satisfaction Pricing 221

Hotelogix

OCTOBER 11, 2024

A no-show in the hotel industry occurs when a guest makes a reservation but fails to show up or cancel their booking in advance. Understanding the intricacies of no-shows is important for effective hotel management. Booking Mistakes: Sometimes, guests might accidentally double-book or forget about their reservation.

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Reservations Guest Satisfaction Communication Book 130

MEWS

APRIL 2, 2024

A PMS can manage hotel bookings and perform various admin duties. Its primary functions include payment processing, front-desk operations, reservations, and channel/rate management. What is a PMS in a hotel?

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Hotelogix

OCTOBER 24, 2024

Understanding different hospitality technology solutions and their roles – Hotel PMS You can call it a Hotel PMS, hotel property management system , hotel property management software, hotel management system, hotel management software, or hotel software. For example, you sell your rooms on 5 OTAs.

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Hotelogix

MARCH 21, 2025

In this article, we’ll explore why AI messaging is becoming a must-have for hotels, how it enhances operational efficiency, and how it helps drive direct bookings while reducing reliance on OTA. Hotels that have implemented AI-driven assistant chatbots have seen direct bookings increase by as much as 25%. Let me help!"

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Hotelogix

JANUARY 12, 2025

How do you ensure guests find you, trust you, and book with you in a world dominated by established giants? Guests today search, compare, and book almost entirely online, and your digital presence is what puts you on their radar. It’s the gateway to putting your property on the map and attracting those first bookings.

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Hotelogix

OCTOBER 18, 2023

One crucial aspect determining your success is your ability to efficiently manage daily operations across multiple properties in different areas from a central office.   Gain group-wide clarity: You have a hotel group with ten properties across multiple locations.

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Property Management Reservations Blog Book 130

InnQuest

JANUARY 5, 2023

Some of the key highlights of roomMaster Anywhere include a powerful channel manager , a customizable booking engine , front desk services, a payment solution, a performance reporter, and an integrated hotel CRM. In conclusion, a cloud-based property management system has multiple advantages over the traditional approach.

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Hotelogix

APRIL 11, 2025

But how do you actually book one? Chains like Sleep Inn often have standardized accessible rooms across their properties. Book Early : Accessible rooms are often limited, so reserve as far in advance as possible. Reality : Anyone can book and enjoy these rooms! Is there a roll-in shower? How high are the beds?

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STAAH

JUNE 18, 2024

A robust booking engine is about more than just accepting reservations. With the ever-rising prevalence of online bookings, it is now more important than ever for hotels to ensure that their booking engine features are up to speed in order to ensure the smoothest booking process possible and avoid website abandonment.

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Hotelogix

NOVEMBER 28, 2024

Cost-Effective for Long Stays They can be more affordable for long-term stays, as they often offer lower nightly rates and discounts for extended bookings. Using quality a hotel property management system like Hotelogix helps hotel service apartment management in numerous ways. Book a Demo with Hotelogix PMS

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Revenue Hub

OCTOBER 4, 2024

A hotel Booking Engine is an online platform or software that allows customers to search for, view, and book hotel rooms and self-catering accommodation directly on a hotel’s or property’s website. Seamless Booking Process And finally, a seamless booking process is fundamental. should be included.

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Book Reservations Article Property Management 109

Hotelogix

OCTOBER 18, 2023

A hotel reservation system is far more than a booking tool.   As technology continues to reshape the hospitality landscape, the importance of an effective reservation system cannot be overstated—it's the key to unlocking efficiency and excellence in modern hotel management.

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STAAH

JULY 11, 2023

The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).

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Property Management Front Desk Operations Pricing Reservations 104

InnQuest

APRIL 3, 2023

For example, using a property management system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks. For instance, online booking systems, channel managers, and revenue management software can help you manage reservations, room rates, and availability across different channels.

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Revenue Hub

JULY 19, 2024

You can use your online booking engine to collect this data, and if not surprise them, at least delight them. If you don’t have a direct online booking engine, you need one. Keep reading to learn how to use your booking engine data to get to know your guests – and get more bookings!

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Book Pricing Article Property Management 107

STAAH

JUNE 4, 2024

The hotel booking engine is the main tool that makes booking a hotel easier for both owners and guests. Let’s delve into the essentials of hotel booking engines , understanding what they are, how they work, and why they are indispensable in the modern hotel landscape. What is a Hotel Booking Engine?

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Book Guest Satisfaction Reservations Communication 109

Hotelogix

JANUARY 19, 2025

Recent statistics show that 65% of hotel reservations now happen online, with 45% of those coming through direct channels. This guide will teach you how to use Search Engine Optimization (SEO) to boost your hotel’s search engine rankings, attract more direct bookings, and grow your revenue.

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InnQuest

SEPTEMBER 5, 2023

Effective hotel inventory management relies on technology solutions like Property Management System s (PMS), Channel Managers, and Revenue Management Systems (RMS) to automate tasks, analyze data and make informed decisions. Proper maintenance is crucial for guest services and reservations.

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Hotelogix

OCTOBER 30, 2024

The hotel customer journey refers to the complete experience guests go through, from researching, booking, staying and post-stay interactions with the hotel. From social media interactions to booking to check-in and check-out, every stage is a chance for the hotel to create a positive and lasting impression.

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Hotelogix

MARCH 11, 2025

I know, I know, it’s not the sexiest topic, but trust me, it’s the secret sauce to boosting your bookings and keeping those guests coming back for more. Buy Now, Pay Later: The Game Changer Imagine telling your guests they can book that luxury suite now and pay for it in installments. Sounds like a dream? Simple as that.

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Revenue Hub

NOVEMBER 2, 2022

There’s no instant way to improve your direct bookings, but these hotel direct booking strategies can enhance the guest experience from pre-booking and beyond. Read on to learn four strategies to improve direct bookings with first-time guests and brand-loyal travelers. PROVIDE AN EASY DIRECT BOOKING EXPERIENCE.

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